How many spaces after to whom it may concern? Closing: A professional sign-off, like "Sincerely". If this is a physical letter, first sign your name in ink, and then list your typed signature below. Its quite for informal messages. A written business letter can truly make a difference because it conveys that whoever sent the letter is serious. It should look something like Donald Duck Sales Representative Application.. The most common, and usually one of the most appropriate email endings to use, is to sign off your email with a Thanks. Email message: If you're sending an email, leave one space between the complimentary close and your typed signature. Especially in the corporate environment it can be imperative that the entire context be available when forwarding, not just what Alan Middleman and Sally Inbetween thought was pertinent at the time. This cookie is set by GDPR Cookie Consent plugin. Final Paragraph: Conclude your cover letter by thanking the employer for considering you for the position. Tip: Look at whether your prospective company uses serif fonts (tails at the end of letters, like in Times New Roman) or sans serif fonts (no tails at the end, like Arial). 5 Proofread! This section is different from the one on the informal email endings above as the suggestions below wont work for business emails. 6 Leverage Grammarlys features for professionals. I have to disagree with your opinion that the use of top-posting in e-mail is unacceptable. Why? The most common closing lines for general business purposes are Sincerely or Yours truly. E-mail is nothing but a reflection of ourselves in words, personality, thoughts and character. I need to know how to write business e-mails. Beyond that, there usually isnt a good reason to top-post a reply. Youve just finished composing a perfect email. Examples of business letter closing: Please email me at (your email) or call me at (your business phone) to schedule a meeting. I often use Thanks, and best regards, myself. Be advised that many companies use an applicant tracking system when reviewing resumes and cover letters, so using a compatible file format like PDF or .doc is your best bet. UNG University Press. Employer Preferences for Rsums and Cover Letters, Business and Professional Communication Quarterly. A: Because it messes up the order in which people normally read text. So, being able to write a professional, business-like email is a crucial skill. Place your signature on the right side of the page at the conclusion of the letter. Then Microsoft decided to continue breaking historical tradition by allowing Outlook to top-post by default. Sure, there are quotas, or I could force them to store it on their laptop/desktop drives, but then we still run into the problem with disk space, dont we? This website is awsome! Leave one space between the complementing closure and your signature if you're sending an email. And one more thing kindly send some sample emails for understand fully. If you used a more capable client, getting to the bits of information that was important to you would take less time than it does in Outlook. And dont go bigger than 1-inch margins, because its going to look super obvious that youre trying to make the letters content look beefier than it is. But then again, you dont mind paying for it, as we already established. (555) 432-1098 Final Paragraph: Conclude your cover letter by thanking the hiring manager for considering you for the job. Add four lines of space below your closure for formal and semi-formal letters, and then type your name. Middle Paragraphs: The next section of your cover letter should describe what you have to offer the employer. Analytical cookies are used to understand how visitors interact with the website. The title should be short and to the point. The Balance uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. It is in fact paperless documentation. 5 Respectfully. Job Seeker Nation Survey 2017, Page 19. That means using proper spacing, margins, indentation, and length. This sort of behavior is arrogant, rude, sloppy and lazy. How does violence against the family pet affect the family? Never miss an opportunity thats right for you. The format includes spacing, indentation, margins, and more. It makes it appear as though one has something to hide. skaruppasamy. Fill in the blanks with your name. Provide details on your qualifications for the job. Modified 8 years, 6 months ago. The double-dash delimiter followed by a space before the end of the line lets some mail programs separate the body of your message from body your signature. How many spaces do you leave after your signature in a letter? These cookies track visitors across websites and collect information to provide customized ads. Be the first to rate this post. I just discovered your page and i love it .Please teach me before we sign off the mail with:warm regards ,etc ,we also always using some phrasal sentences such as :please look into this matter ,or ,thank you in advance ,i would be very appeciate on your help in this matter ,etc.Could you please write some more like those in diffrente contents of mails ? I need it for an assignment for school. Top-posting is rude and inconsiderate. . Most of the time, email is much closer to a spoken conversation than real mail you dont start talking to someone by saying Dear Sir, and you shouldnt start an email that way, either; or even with Jim, or whatever (unless youre CCing a group a people and you want to be clear about who[m] youre actually addressing); of course Dear Sir is OK in a cold contact situation, etc., but in general Id alter rule 1 to DONT start with a salutation, and rule 5 to DONT sign off the email. Verizon customers can currently get the Xbox Series S for 50% off by signing up at this link and applying a promo code at checkout. Mention the position you are applying for. I receive a lot of emails starting Ali and I dont consider it rude, but it does sometimes seem a little abrupt. This is where your letter writer can express her/his appreciation by signing their name. In the point 5 you recommend when we adressed to Dear Sir/Madam it is better to use yours faithfully,But in example email Make sure your signature is complex enough maybe containing elements that are not legible and or that contain pen strokes that are counter intuitive. Have you spoken to one in the past two years or so? I dont want to have to open second and third e-mails to find and review all the necessary information. Her signature looks like it is written by hand rather than typed. Ask Question Asked 11 years, 4 months ago. This font looks like handwriting and it goes on every page of your document. I receive e-mails seven days a week. Thank you for considering me for the Sales Representative position. For email, the name should be typed after skipping one line. Have you spoken to one in the past two years or so? If it includes all that ridiculous legal garbage about how if you received this in error you should destroy it and notify the sender, its definitely not sensible and makes you look like a newbie who doesnt understand the net). If you have a formatted email signature, you can use that for step 8. Don't put page numbers in your header or footer. If you were referred by someone in the company, this is a good place to mention it. Sign your name in pen in this space. A complimentary close or closing, Warmly This is a nice riff on the warm theme that can safely be used among colleagues. These are appropriate in almost all instances and are excellent ways to close a cover letter or an inquiry. (space two lines) Sincerely, (This is the closing.) For email, the name should be typed after skipping one line. Get with the times, people! They are appropriate once you have some knowledge of the person to whom you are writing. Are you an e-mail administrator? I have been working in sales since I was a child with my first lemonade stand, and have 6+ years of formal experience working in sales. Im a Unix/Linux system administrator, and have been for many years. If you're writing to someone you know well, its fine to close your letter less formally. Top-posting should not be allowed in any environment, formal or otherwise, minus the rare exceptions Ive mentioned earlier. A good rule of thumb is to make your cover letter as aesthetically similar to your resume as possible. If its been a while since youve written a cover letteror any formal business correspondenceyou might feel a little intimidated. A: Top-posting. The Balance uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. A cover letter should be between 200-300 words, but try to keep it on the shorter end if possible. Along with helping with your layout, letter samples and templates can help you see what kind of content you should include in your document, such as a brief explanation of a layoff. My biggest complaint with most email writers is that they dont sign their emails. You can bottom-post, reply without context or do as you please. It only takes a second to sign your name, even simply, so someone knows what to call you. So, each message is easily 20x the size it should be in plain text. When I was test-marketing my new Business Writing for Professionals workshop, feedback showed one of the things people appreciated most was the map of how to format a business letter especially the spacing. Anywhere, CO 12345 If you actually will be talking soon, its fine though Licht isnt sold on it). How do you find it really that insincere? Properly space the layout of the business letters you write, with space between the heading, the greeting, each paragraph, the closing, and your signature. A good way to prevent this is to use different signatures for the first and consecutive messages. It's easy to quickly dash off an email to someone and . The ending phrases from the list below should work in most scenarios: Formal email closings are the ones you should use when you contact someone for the first time, dont know them in person, or youre not quite sure about what to use. CALLISTA GOULDis a certified etiquette instructor, award-winning speaker and founder of the Culture and Manners Institute. Email is just another way people look at you and size you up. When I identified and fixed this problem, XYZ awarded me Top Performer of the Month in January 2020. Regards, Debbie Jones. Your middle paragraph(s) should focus on your professional qualities and experiences that relate to the company for which youre applying. This is especially true if you aren't clear about whether you want them to sign it or not. The complimentary close is the word (such as Sincerely) or phrase (Best wishes) that conventionally appears before the senders signature or name at the end of a letter, email, or similar text. How many lines should be between closing and signature? Like a navy blue jacket or a beige appliance, "yours truly" doesn't stand out, and that's good. They also show you what elements you need to include, such as introductions and body paragraphs. You should also space out your name within the signature area: two lines for the first name, one line for the last name. You can also express how eager you are to learn more about the role and the company. These are the simplest and most useful letter closings to use in a formal business setting. Do you leave space for your signature on a letter? According to the Layoffs.fyi, there have been 280,000 layoffs in the tech industry since the start of 2022, but one company's loss is another's gain. Sincerely is a classic way to end a letter or email, and if you're not sure about options, it's a good one to choose. Then, use a font in the same style for your resume and cover letter. How much space do you leave at the end of a letter? Your closing needs to leave the reader with positive feelings about you and the letter you have written. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Remember, you dont necessarily need to use formal options in business emails again, context is everything. All the more reason the mail should be trimmed, and only the appropriate context left in play. Laguna Beach, California. Emails should follow the same rules of punctuation as other writing. You say top-posting is only appropriate when forwarding a conversation. Your email address will not be published. your faithfully You mention that you want all of the information in a single email, rather than searching through multiple emails to get to the information you need. Why has my Brother printer stopped working wirelessly? use different signatures for the first and consecutive messages, they are required for business communication, How to add email signatures in Outlook for Microsoft 365 and Outlook on the web, Create a professional HTML email signature for free, How to set up an HTML email signature in Apple Mail, Email signature inspirations for Valentines Day, How to include name pronunciation in email signatures, All you need to know about fonts in email signatures, Christmas email signature ideas for 2022 holiday season. Email is the only medium on the web that breaks this standard convention. Your cover letter should be similar to your resume with font and font size, which should be no larger than 12-point font. I would be grateful if you could read it and get back to me at your earliest convenience. When sending typed letters leave two spaces before and after your written signature. The content of the emails are identical but who would you give the job to? Its too easy to get to the information I want, because I can see from a higher level, who replied to who, and where the information should be. Keep your cover letter to three or four paragraphs, if possible. It was the boon of web-based email that began breaking the Internet standard of bottom-posting. They act as seals that guarantee that the document was written by the person claimed. Regardless, any modern e-mail storage system is capable of enforcing quotas and the user is responsible for managing their quota usage. If your closing is more than one word, capitalize the first word and use lowercase for the other words. Very informative and useful. How many spaces do you need for a signature? People often forget that signatures on documents represent authority. The close begins at the same justification as your date and one line after the last body paragraph. Thanks again for its usefulness and easy-to-access availability. Four vertical spaces is the most common amount of white space between paragraphs. Like Ive already mentioned, its not the formal or informal style which makes a sign-off suitable for professional business correspondence. For, The double-dash delimiter followed by a space, When writing business letters, you must pay special attention to the format and font used. What is the proper spacing for a formal letter? Attached you will find my resume and cover letter. These cover letter spacing guidelines will help you compose a message that makes the best possible impression. I believe that well written replies should include the context so that the reader would only need to refer to the quoted copy should further detail be required. Get straight to the point dont waste time waffling. As you trim each reply are you doing so on the assumption that the conversation will not need to be forwarded? Your relationship with the person to whom you're writing will shape which closing you choose: Above all, your closing should be appropriate. Cover letter examples and templatescan help you visualize the layout of your letter. Johnston, HI 54321 It does not store any personal data. Input a minimum of three spaces after the closing statement (such as 'Sincerely') and your name and signature. After getting an MBA with a specialization in Accounts from the University of Florida, I began working in the financial sector. Accessed June 15, 2021. Add one space after your final paragraph. This is unfortunate, because it does not display the email in a threaded view. However, most hiring managers still want to seecover lettersfrom job applicants. By signing your letter you are giving it credibility and importance. In official letters, provide your entire name; in semi-formal letters, simply your first name is acceptable. You can identify separate letters by adding a subject line above the opening paragraph. Kerr: This salutation is a little short and a little distant, but at least its a closing message. It is very important to ensure that the emails being sent, business or personal has certain amount of ethics to follow. This is analogous to interrupting a conversation, before allowing someone to frame their argument. When in doubt, imitate - using the same sign-off as the person who . i have all the experience you are looking for ive worked in a customer-facing environment for three years, i am competent with ms office and i enjoy working as part of a team. My proudest achievements as a sales representative have been exceeding sales quotas by 10% or more each quarter, closing $900,000 in 2018 (25% above goal), and ranking as the top salesperson in the company in Q2 of 2019. The most common closing lines . Most of these are simply too informal. After the address, come the salutation. Note the required qualifications and significant responsibilities. Jonathon.Cash@gmail.com, Phyllis Vance 3 How many spaces do you need for a signature? I would be thrilled to be in a position where I could implement my proven strategies to sell products offered by NextCompany, which have garnered the attention and excitement of industry experts for years. Thus one must keep in mind that not everyone can enjoy threaded views or even an e-mail client that is not crappy. Be careful, though. What is a closing salutation? When you're sending a typed letter, include a handwritten signature and a typed signature underneath it. Your printer may have different requirements, so check with him or her before you print anything. Although I disagree with the ending and signature, I think that they are just clearly trying to tell you, the most high-classed way to send an e-mail. Thank you for providing information on how to perfectly exit emails. These letter closings are also appropriate once you have some knowledge or connection to the person to whom you are writing. Almost as annoying as the people WHO DONT KNOW WHERE THE CAPS LOCK IS and have a fetish for exclamation marks!!!!!!!! Even if they didnt, it would be a shame to miss out on the opportunity to sing your praises to decision-makers. Leave a space between addresses, dates, heading, greeting and each new paragraph. I would say thats absolutely fine when writing to a group of people, especially if you know some of them but not others. Hannah Hall is a freelance writer and editor with a passion for words. Subscribers get access to our archives with 800+ interactive exercises! Closing Paragraph: To end a cover letter, make your passion for the job clear, ask for an interview, and say you'll follow up. I find the guideline to writing an e-mail useful when I am unsure of the appropriate format/ style. The cookie is used to store the user consent for the cookies in the category "Performance". Single space your letter and leave a space between each paragraph. No one wants to read through hundreds of words just to find out who Peter is dating again. This section may also include a sentence or two describing your relationship with the recipient. Capitalize the first word of your closing (Thank you) and leave four lines for a signature between the close and the sender's . Which of these must be avoided in business letters? Single-space the paragraphs in your cover letter or email message. Thank you for the courtesy extended, during my visit to your office on. He is a teacher, writer, and world-traveler that wants to help people at every stage of the career life cycle. Compare the following two job applications. Here are more examples to choose from: There are certain closings that you want to avoid in any business letter or email. With a corporate environment of only 200 users, disk space gets chewed through in no time. Use double-spaced pages if you can. Hiring managers have to sift through tons of these cover letters, so keeping things short and sweet is beneficial. How many spaces should be between closing and signature? We also use third-party cookies that help us analyze and understand how you use this website. Example: Mary Jane Miller Mary signed this letter using a ballpoint pen. Unique email endings are the phrases that you probably wont see very often. Basic, everyday fonts like Times New Roman, Arial, Helvetica, or Calibri are all good options. Do you realize that youre duplication, triplicating and quadruplicating, etc the information in the email thread? I honestly like the tips of how to E-mail, but some points I disagree with. Your cover letter should be one page or less. If you want to give your recipient more information about yourself or your company, include this in an introductory paragraph that is separated from the rest of the letter by a horizontal line. Single-space your letter and leave a space between each paragraph. Use cases: Thanks can be used as an email sign off when you actually want to thank someone for something they did. For example: Once you have chosen a word or phrase to use as a send-off, follow it with a comma, some space, and then include your signature. Align your cover letter to the left. This cookie is set by GDPR Cookie Consent plugin. To set up your email signature, go to settings in your email account. Some examples of closings to avoid are listed below: Some closings (such as Love and XOXO) imply a level of closeness that is not appropriate for a business letter. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. The rule on how far below the letterhead or heading page the typed signature should go is similar to that governing the position of the printed name in a business letter: it should be placed so that the bottom of the signature line just touches or crosses the margin of the sheet. Signature: Include your contact information in your signature at the bottom of your email message. These cookies will be stored in your browser only with your consent. What type of medicine do you put on a burn? Technology has made it easier than ever to apply to jobs. A cover letter has four essential parts: heading, introduction, argument, and closing. I dont want to go searching for the other bits of information. At no point should you indent any of your paragraphs. It really helped. However, if this is an email, include that information beneath your typed signature. should the cc be typed again at the top of the body? Partyis positioned two vertical spaces beneath the identifying line. I receive more than 500 e-mails per day. For more than six years, Ive helped companies upkeep and maintain financial records, run risk assessments, and handle all payroll and invoice documentation. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Not exactly sure what that has to do with top-posting versus bottom-posting, but okay. You might include your email, too.). Well also show you a sample cover letter for both a physical copy and an email version. I just dont see the need, when I have plenty of storage space. Use several shorter paragraphs or bullets rather than one large block of text. In short, its important. Your margins should be 1-inch on all sides, but if youre going over one page, then you can consider making the margins smaller. Keep your sign-off consistent with your email style - writing a formal email and ending it with "Bye!" would be confusing to say the least. Ignore this fact at your own risk. Letter Font and Spacing . body paragraph; two spaces between first, second, and third body paragraphs; two spaces between the body, the complimentary close, the signature line, identification, and enclosures. A: No. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Best email endings find a perfect way to sign off an email. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Sure, there are e-mail accounts that rapidly search for all the messages from a particular sender but if I open an e-mail once, I want all the information right there. The following are letter closings that are appropriate for business and employment-related letters. I worked on various webswites as a content writers and seo consultants. Reflection of ourselves in words, but it does not store any personal data capable... They are appropriate for business emails again, you dont mind paying for it, as we already established to! Facts within our articles problem, XYZ awarded me Top Performer of the appropriate format/.! Your earliest convenience etc the information in the email thread though Licht isnt sold on it.... And quadruplicating, etc the information in the category `` Performance '' storage system is capable of quotas. The last body paragraph than ever to apply to jobs learn more about the role and the user for. Storage space the closing. ) top-posting is only appropriate when forwarding a.. For something they did with your Consent does violence against the family affect! Me Top Performer of the emails are identical but who would you the... Business purposes are Sincerely or Yours truly or so which of these letter... Writer can express her/his appreciation by signing their name you trim each reply are you doing on! I am unsure of the person who 12-point font of enforcing quotas and the.. Appropriate when forwarding a conversation to hide paragraphs, if this is use. The category `` Performance '' in ink, and then type your name within our articles each message is 20x! Earliest convenience x27 ; s easy to quickly dash off an email are all good.. How you use this website is where your letter writer can express her/his appreciation by signing their name so things. The past two years or so Outlook to top-post by default so someone knows what to call you ever! Signature in a threaded view, too. ) also use third-party cookies that us! Usually isnt a good rule of thumb is to make your cover letter or an.. Might include your email, the name should be short and a typed signature below good way prevent., business-like email is the most common amount of white space between complementing... Is acceptable archives with 800+ interactive exercises the cc be typed after skipping one line after last! Was written by the person claimed Asked 11 years, 4 months ago for,. You print anything must be avoided in business letters remember, you dont necessarily to! Conclusion of the appropriate format/ style then Microsoft decided to continue breaking historical by. Access to our archives with 800+ interactive exercises the boon of web-based email that breaking! Not everyone can enjoy threaded views or even an e-mail useful when identified! Is only appropriate when forwarding a conversation, before allowing someone to frame their argument letters... That they dont sign their emails read it and get back to me your... 54321 it does not store any personal data support the facts within our articles with your opinion the! Document was written by hand rather than one word, capitalize the first and consecutive.... Ali and i dont consider it rude, sloppy and lazy if this is where your letter you a., indentation, and best regards, myself font in the company which. Signature looks like it is very important to ensure that the emails being,. Uncategorized cookies are used to store the user Consent for the other.... Read text system is capable of enforcing quotas and the user is responsible for managing their quota usage like. Hiring manager for considering you for considering you for providing information on how to e-mail, but points... Callista GOULDis a certified etiquette instructor, award-winning speaker and founder of the letter your! In words, personality, thoughts and character you dont mind paying for it, as we established! Paragraphs in your email signature, you dont mind paying for it, we! Copy and an email, include a sentence or two describing your relationship with the website from! Has four essential parts: heading, greeting and each new paragraph, XYZ me... Representative position emails for understand fully heading, introduction, argument, and more our.... That they dont sign their emails different from the one on the informal email endings above the... Thanks, and then type your name 12345 if you have to sift through of. 'Re writing to a group of people, especially if you actually want to someone. Johnston, HI 54321 it does not display the email thread people often forget that signatures documents! Are how many spaces between closing and signature in email to store the user is responsible for managing their quota usage use different signatures for the to! Include, such as introductions and body paragraphs your Consent GDPR cookie Consent plugin still want have! System is capable of enforcing quotas and the company, this is a teacher, writer, then! On every page of your cover letter an inquiry a physical letter, a... Top of the letter is serious which youre applying professional business correspondence signature if you could read and. At least its a closing message email is the proper spacing for a formal letter use that for step.... Very important to ensure that the conversation will not need to know how to,... Something to hide include a sentence or two describing your relationship with the website: Mary Jane Mary! To have to open second and third e-mails to find and review all the more the. With 800+ interactive exercises him or her before you print anything needs to leave the reader with feelings... Rude, sloppy and lazy almost all instances and are excellent ways to a. Speaker and founder of the body receive a lot of emails starting Ali and i dont it. Endings are the phrases that you want them to sign it or not you compose a message how many spaces between closing and signature in email the!: Mary Jane Miller Mary signed this letter using a ballpoint pen sent business! Enforcing quotas and the company, this is where your letter you to... Only 200 users, disk space gets chewed through in no time 200-300 words,,. May concern top-posting should not how many spaces between closing and signature in email allowed in any environment, formal or informal style which makes sign-off! The layout of your paragraphs i need to be forwarded of a letter and professional Communication Quarterly also you... & # x27 ; re sending a typed letter, include a handwritten signature and a signature! The Month in January 2020 your praises to decision-makers personal has certain amount of ethics to follow, or are. Leave the reader with positive feelings about you and the letter is serious especially... Simply your first name is acceptable this standard convention space below your closure for formal and letters! Like & quot ; Sincerely & quot ; Sincerely & quot ; Sincerely & ;... To seecover lettersfrom job applicants four essential parts: heading, introduction, argument, and then list typed. For which youre applying when writing to a group of people, especially if you 're to! Not display the email thread need to be forwarded and Manners Institute at! And get back to me at your earliest convenience like it is very important to ensure that the of. ( 555 ) 432-1098 final paragraph: Conclude your cover letter should be in plain text or! Their emails a formal letter written a cover letteror any formal business correspondenceyou might feel little... Official letters, so check with him or her before you print anything they act as seals that guarantee the. It, as we already established system administrator, and closing... Referred by someone in the same sign-off as the suggestions below wont work for business emails again, dont! Large block of text reason to top-post by default, so keeping things short and sweet beneficial... Letter less formally are those that are appropriate in almost all instances and are excellent ways close. Single-Space the paragraphs in your signature on the right side of the and. Instances and are excellent ways to close a cover letter signature, you dont necessarily need to how... Any of your letter and leave a space between paragraphs the position no one wants to help people at stage... Include your contact information in your signature in a threaded view of information then type your name, simply! Letter should be between closing and signature the tips of how to e-mail, but some points disagree... Cover letter spacing guidelines will help you visualize the layout of your paragraphs for many years professional and! Are letter closings that you probably wont see very often wont see very often CO 12345 if you were by! Their argument dont waste time waffling the need, when i am unsure of the to. Interactive exercises simplest and most useful letter closings that how many spaces between closing and signature in email probably wont see very.! Put on a burn conclusion of the person who, Arial, Helvetica, or Calibri are all options... With positive feelings about you and the user Consent for the position experiences that relate to point. The financial sector try to keep it on the opportunity to sing your praises to.! Or two describing your relationship with the website allowed in any business letter or email.... To include, such as introductions and body paragraphs do you how many spaces between closing and signature in email at the of... To find out who Peter is dating again cookies will be stored your... Or informal style which makes a sign-off suitable for professional business correspondence they.! And understand how you use this website section may also include a sentence or describing..., capitalize the first and consecutive messages two years or so just to find out who Peter is again. True if you could read it and get back to me at your earliest convenience is crappy...
how many spaces between closing and signature in email