Example video title will go here for this video. JEA is not responsible for loss of food during power outages caused by weather-related conditions such as lightning, storms, heat, cold or other acts of nature. JEAs PR team reached out to Action News Jax and stated, We have 3,857 traditional accounts pending disconnect for non-payment during the remainder of this week.. We evaluate each claim case by case, based on the information you . There are some vendorsmany from outside our areawho cold-call customers, even insinuating they work for JEA or a local utility, offering a free energy assessment. The problem is when the candidate has a "will not do" list that puts more limitations on the position than you would like. Last week those counts amounted to more than 39,000 customers. JEA occasionally conducts giveaways in which a JEA team member may reach out to you to let you know you've won something. JEA came out to my home & took my meter Saturday without telling me. JEA team members are regularly out in local neighborhoods to work on electric or water meters, maintain power lines, fix water/sewer pipes and administer home energy programs. Thanks! Our water comes from the pristine Floridan aquifer some 1,000 feet underground, where its protected from contaminants by a thick layer of clay. Customers who receive one of these calls are urged to notify JEA at (904) 665-6000. JEA strongly encourages customers to do their homework. If you have a question or doubt about what is being offered, call JEA at (904) 665-6000. Campaign conducted:Jan. 30 - Feb. 27, 2023 at 11:59 PM (ET), Winners contacted:Ongoing, beginning in March (by email). Vehicle ferry not operating due to maintenance work on FL-A1A Heckscher Dr Westbound from FL-A1A Ocean St to FL-A1A Heckscher Dr / FL-105 Heckscher Dr. Share currently playing on Facebook (Opens a new window), Share currently playing on Twitter (Opens a new window), Jacksonvilles Morning News with Rich Jones, SPOTLIGHT: Gate River Run kicks off first weekend in March, California, beleaguered by earlier storms, gets fresh snow, What to know about Alex Murdaughs murder trial, Push for clergy to report abuse stalls in deeply Mormon Utah, You Decide 2023 - The Race For Jacksonville Mayor - Donna Deegan Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Frank Keasler Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Al Ferraro Spotlight. Same kw as last yr but 300.00 more. This is really ridiculous. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. Again JEA gave me no information except a verbal explanation, no paperwork, nothing. Unsubscribe at any time. Disconnections are processed Monday through Friday; disconnection orders are processed on a first in/first out basis. All Rights Reserved. JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. Instead, Cami called JEA's Business Support Center and spoke with a representative, who explained shed been the target of a scammer. If the customer is disconnected,JEA reconnects service on the same day if payment is made before 6 p.m. Monday - Friday. Disconnections could start as early as 8 a.m. Monday, Sept. 19. My meter was changed out July 28th. reporting service or other methods for the purpose of determining the Customers The qualifiers for payment extensions will be relaxed to allow more customers to qualify and self-serve through jea.com or our IVR system. by US Mail. Credit card convenience fees (Visa, MasterCard, Discover), late fees and certain deposits will be suspended through October 2020. I just waited fifteen minutes on hold to finally speak with a white male employee that helped me in five minutes, by stopping payment on the check they were supposed to send and applying the money to my next bill. Is there any other message youd like us to give before the weekend? JEA has the worst billing department I have ever had to deal with. Your JEA credit score is how JEA determines your credit standing with us. If you do not have a JEA.com account, we can help you create one. I only received one confirmation email and somehow I did that. As a community-owned utility, we provide services that are among the top two or three bills our customers pay each month, said JEA Managing Director & CEO Jay Stowe. for all collection events with the exception of broken payment arrangements, I was not notified of anything before receiving a bill $200 over my regular bill. The grace . (904) 630-0500 or the State Attorneys office at As of June 3, 22,000 accounts are eligible for disconnection (including 974 business accounts). In times of high or rising energy prices, many new products, services and old wives tales come to the marketplace. and Payment Options before your account becomes delinquent. Hey, I get the cost of everything is going up but what you should be thinking is how you will year end bonuses. JEA has also changed the deposit return timeframe from 24 months to 12 months for residential customers with a good payment history. Stop Services. Violation of Florida Statute 812.14, (trespass and larceny with relation to utilities). requested during the time the outstanding balance accrued and for the time the Every year, you post that and it's like putting salt in the wound. I called JEA Saturday & Monday because my I knew my bill would be due soon & to make sure I would be ok as a customer if the repairs are costly. He explained that because of billing system changes, Sandras online payments did not go through and her bill was overdue. Notifications can be turned off anytime in the browser settings. Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? Using electricity without making proper application. The accounts with delinquent balances prior to March 16 will be disconnected first. Money orders used at Winn-Dixie and Harveys must be purchased at Winn-Dixie and Harveys. of such Customer or Beneficial User of the service to the Customer or At that time, JEA will begin service disconnections at a rate of 400 customers per hour. Please remember How could you do that to people?. She told JEA what happened as a cautionary tale, to increase awareness and prevent it from happening to anyone. So they expect me to be in the dark another 2 days when we havent had power since Saturday. Exceptions to Disconnection: A utility shall not discontinue gas or electric service to a residential customer between November 15th and March 15th if the forecasted local temperature is below 32F for a 24-hour period beginning at 8:00 a.m. on the date of the proposed disconnection. All Rights Reserved. Ability to pay depends on customer service desk hours at each The manager lies and ignores the fact that they made the mistake of taking two payments out of the same amount and same day. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. Any websites, emails or other communications that encourage citizens to attempt payment using federal routing numbers are a scam. The company underscores that payments will be deferred, not waived. It's my whole damn pay check. Were making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. vary by location. If you would like to sign up for a free energy assessment, call us at Obtaining a utility service connection without paying JEA all monies due by the Customer. Enjoy reading our tips and recommendations. JEA announced starting Aug. 1, it wouldn't disconnect electric and water service if your payments were late, and would waive newly accrued late fees, in order to keep people safe in the summer heat. First Coast News asked JEA several questions about the end of the grace period this week, including what options people have if they still owe money. A JEA commercial customer recently received a call from someone pretending to be calling on behalf of JEA soliciting donations to help feed children. A website created by JEA shows 24,223 pending disconnects as of Friday morning. Copyright 2023 News4JAX.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. These product bundles come at a very high price for which easy financing is available. Sheila Pressley from JEA said if you receive a call with this message, hang up because it is 100% a scam. If you have medical equipment, which requires electricity, will your power be left on, even with an unpaid balance? The consumer must agree in writing to pay the past due . They told me this verbally, not even on paper. Some local residents have received marketing emails encouraging them to green their power by signing up online with Arcadia Power and other companies, which promise to ensure that a percentage of the customers energy will come from renewable energy sources. disconnections will take place between 9 a.m. and 4 p.m. JEA says they will disconnect approximately 80 to 100 customers an hour. resources that can help. I think they can give them another extension because I know some people that really cant afford it and thats why theyre so late on their bill, Doretha Simmons said. Northern California Storm Coverage: February 28 update at 6 p.m. Lenawee County Republicans honor longtime chairman with Ted Dusseau Day, FAMU basketball splits even with Southern in homecourt finale doubleheader. The month and a half grace period where JEA didn't disconnect anyone's power ended at midnight. An evaluation of each situation will determine the amount due to JEA for services used, the number of times the Customer has tampered with the service, and any other related information available. They are third-party companies often located out of state that neither supply nor distribute electricity. We dont have data available right now on whether this may be the highest number of disconnections, but we do have a month-to-month breakdown of disconnections and late accounts in the past 20 months. It isnt the same as any other credit score you may have, so it is important to understand. JeA is the leader and main vocalist of the group. Please call us if you need accurate information about any of JEA products or services or if youd like us to confirm the name of a JEA employee. noah preached 120 years bible verse; slick slider with content codepen; can moringa cure sexually transmitted diseases; how did the second great awakening impact the roles of women and . assessments are always free. While disconnects will continue, so will high bills, according to JEA's rate page. In a legitimate energy audit, a JEA representative wearing a JEA shirt will arrive in a JEA vehicle and carry a JEA badge. Everything you love about wokv.com and more! Beneficial Use of Service: JEA We are committed to working with customers to restore service as quickly as possible after payments are made. collection or legal specialty agencies to collect unpaid amounts. If you are emailed a link, or see one on social media, advertising money to reimburse you for groceries that spoiled due to power outages during a storm, do not click on it. People are complaining it is bad when it becomes conversations while going grocery shopping and our people are not cash cow and Florida is ungodly hot so people run air all day or risk serious health issues. The only time JEA might call youis to schedule a free assessment if you have requested one. their JEA Credit Score 30 days after the final bill. within a nine-month period. About us. JEA says it will work with you, adding that its already given customers a 6-week grace period to get their finances together. We can never recover from post pandemic with this American greed. This number includes residential, business, and prepaid customers. you enrolled in our prepaid MyWay program, your service will be automatically The number of JEA customers who are set to get their power cut off is counted on a daily basis. JEA will never call and scare you into agreeing to a home energy audit because we are raising rates. Property owners or acting agents may request services be reconnected in their name after a disconnection for non-payment by a tenant. Business hours When you encounter suspicious activity that involves JEA's name or likeness: Be wary of these and other scams targeting JEA customers. You may also use . Notifications can be turned off anytime in the browser settings. It went straight to voicemail. indebtedness incurred by any Customer(s) or Beneficial User at any one or more Get buying tips about Utility Companies delivered to your inbox. If you are moving to Jax move to the beaches because their Electric Companies are so much better. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. active account of the customer and upon so being transferred becomes a part Their business cannot function without electricity. Ignore any suspicious claims to provide personal information such as bank account numbers, user names and passwords, credit card numbers or Social Security number. So glib and business like. Through To make pay arrangements and avoid service disconnection, the following methods are available: Visit www.jea.com. that said past due indebtedness may at the option of JEA, be transferred to any Ability to pay depends on customer service desk hours at each location. Customers in need of financial assistance with utility-related bills can receive help from United Way 2-1-1. This profile has not been claimed by the company. This company is a joke. (904) 665-6000. Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. For these occasions, consider applying for apayment extension. We serve 485,000 electric, 351,000 water . Only JEA authorized payment-only locations credit your payment to your account within an hour. activities may begin 30 days after rendering the final bill. A minimum of $50, or the actual cost of labor and materials, in each instance of Pole D/R. Separately, these products MAY save you energy but they may not be cost effective in the long-term because of the high price involved for the start-up. ft apartment. Knowing which wives tales and product claims are false is important. Targeting utility customers across the country, these callers claim the customer is behind on their utility payments or that their utility meter needs to be replaced. Please help me. JEA maintained the reimbursement is not specified. infraction to their JEA Credit Score. Capitalizing off of us is wrong the way it is done while Ceos commit crime. I had a bill due on 5/16 and want to pay the balance on 6/6. If youre having trouble paying your bill, please review our JEA may report delinquent accounts Based in. JACKSONVILLE, Fla. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. To be reconnected after a returned payment, the Customer must satisfy any past-due amount with payment by cash or certified funds. 'I don't want it in my backyard': Oceanway neighbor raises concerns about proposed Chick-fil-A next to her home, Brunswick woman free of debilitating back pain after receiving spinal stimulation device, Local Weather: Storms northwest of us Thursday , mark our next wind event, Viewing Venus under a telescope in our night sky, Jacksonville Mayor Curry: Fourth of July celebration being expanded to include multiple fireworks shows around the city. The caller said he was sending a technician to turn off their power because their JEA bill was overdue. More than 100 JEA customers endured a heat index of 100 degrees without air conditioning over the weekend. Require a customer to purchase a prepaid debit card. Your browser does not support HTML5 audio. We understand there may be situations when you need more time or flexibility to pay your utility bill. 1 Credit card, debit card, and bank account payments accepted through your JEA.com account on a computer terminal in the lobby. 4 Payments accepted at Western Union desk at any U.S. Walmart store. broken payment plans, instances of theft or unauthorized use of service. Update: Customers can pay Monday morning as long as they haven't already been disconnected. I spoke with a LaFrancia who didnt mention anything about me being in any danger with my account. She told me dont pay anything. Ask to see it and call usat Do not sign anything until you are sure of what you are getting. Send employees to your home offering cash refunds on deposits or electric charges. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. maintain service contracts with collection agencies. The JEA Board of Directors monthly meeting was held Tuesday. She said the utility could not disconnect all 24,000 delinquent customers in a single day. If you still need assistance or have questions, please contact us. JEAs SolarSmart program, residents can opt to have a percentage of their energy generated by local solar farms without installing solar panels on their home or paying additional fees to third-party, out-of-state companies.Learn more about SolarSmart. Learn About JEA's Claims Resolution Policy. (904) 665-6000 to verify if you are in doubt as to whether someone works for JEA. There are also extensions. (904) 630-2440. In the wake of Hurricane Matthew, scam artists began trying to take advantage of JEA customers who incurred damages to their homes. We will never call you about these services.Learn About JEA Energy Assessments. In the end, the customer donated $655.88 to help feed the children but this was a scam. paid in full by the due date indicated on the bill, it becomes delinquent. applicant resided there, not exceeding four years from the date of the debt Commercial customers may call To make sure JavaScript is enabled, please adjust your browser settings. JEA reports an uptick in reports of scammers targeting customers with threats to disconnect their utility services. People need to set boundaries, and that is okay as long as they are reasonable - e.g., "I won't answer emails after I leave the office.". Cut my power off with no notice due to a bad wire going into the weather head. (904) 665-6250 to speak with a JEA Business Support Team representative. To stop your service, you will need to give us at least three days' notice . Payments made 7 am - 10 pm will post within 30 minutes. This applies to any premises where, without authorization, restoration of the service point or service connection occurred. While JEA does offer energy assessments, our I had reason to believe my bill was incorrect because I was still paying water each month and my bill was the same as usual. We need deregulation and competitive company access to free and discount solar panel in community to supplement cost for all. Falsifying information in an application for service; Making an application in the name of another member of the family or household or other occupant or other individual which assists in avoiding payment or avoiding a prior outstanding debt to JEA; or. Bills fluctuate for no reason, random charges. If customers are behind in paying, service could be turned off in just a matter . Customers whose accounts are I've worked with JEA linemen and that alone should be disrespectful enough. For more information on visit the following link https://www.jea.com/assistance/, [DOWNLOAD: Free Action News Jax app for alerts as news breaks], Read: JFRD Hazmat Team responding to chemical spill off Zoo Parkway in North Jacksonville, [SIGN UP: Action News Jax Daily Headlines Newsletter]. Dont believe them! Occasionally, we hear reports of people posing as JEA employees. Im really grateful for the momentum JEA gave us, you know giving us the time to catch up, Angela Davis said. How can I afford this!! Please note: Effective October 7, 2015, the following Winn-Dixie locations no longer accept JEA payments: 5207 Normandy Blvd., 703 Chaffee Rd., 290 Solana Rd. This represents approximately 5% of JEA accounts. 5. JEA does not accept these forms of payment. JEA is describing these measures as their way of helping customers address high utility bills due to increased fuel costs and higher consumption as Floridians battle extreme summer temperatures. If you made a deposit, we'll apply it to your final bill. It will be phased over several days, starting on Friday. Hey alljust curious what the typical time frame is after a bill becomes due before service is interrupted? Should it be determined the unpaid balance is owed by the Customer, it will be assigned to the Customers new account and will be subject to credit and collections policies and procedures. If you feel youve been targeted by someone making phony claims in JEAs name, please call the Jacksonville Sheriffs Office at Can JEA carry out disconnections from its computer system at one location?JEA manages electric disconnections remotely, not on site at customer locations. This does not prevent disconnection for non-payment of utility services. Unsubscribe easily. We work every day to find ways to help our customers.. If not, which time before has this happened, and what were the higher numbers? We are tired of having to pay fuel cost. The customer is then instructed to go to a Winn Dixie, CVS or Walgreens, buy a MoneyPak payment card and call them back at the phone number provided with the MoneyPak card information and pin number to prevent their service from being disconnected. JEA takes utility theft and fraud seriously. Published: Oct. 11, 2021 at 3:57 PM PDT. In 47 days, Jacksonville voters will go to the polls to elect a new mayor, and while there are seven candidates running for the spot, most of the attention lately has bee Jacksonville City Council President Terrance Freeman on Wednesday said he plans to reopen a special investigatory committee on the attempted sale of JEA after emails and We are taking a look at the role JEA is playing in the upcoming mayoral election. And I told them we need to meet because Ive reported this to the FBI and they will be there with me when we get together, she said. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Coverage, headlines and analysis of the abandoned plan to sell JEA, Jacksonville's publicly owned utility This happened on 12/14/22 and it is now 12/30/22 and I still havent received a refund. Disconnections. FAQ. We pay almost a 100 dollars a month in fuel cost on top of the light bill. They postponed the date because of increase call volumes earlier this week, that way customers who need to pay bills or establish pay arrangements can do so. Sign up below to be added to our mailing list for the latest news updates, access to exclusive contests, and more! (904) 665-6000. If JEA customers are targeted by a scammer or are not sure if the call, text or email they receive is legitimate, JEA urges them to check their jea.com account or call 904-665-6000 and use the . Road closed due to construction work on Robinson Rd both ways from Pickettville Rd to Hand Ln. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. JACKSONVILLE, Fla. Do you owe money to the JEA? JEA will disconnect service at the service connection e.g., weather head, pole, or tap connection when unable to terminate at the service Only as a last resort will we disconnect service for nonpayment. Non-payment of bills for services when due. Companies across the nation are reporting that customers are falling for a scam that instructs people to pay their bills using their social security numbers and routing numbers tied to two federal government agencies the Federal Reserve Bank and the former Bureau of the Public Debt. The race for Jacksonville mayor is heating up and attack ads are mentioning the attempted sale of JEA. Payments made 7 am - 10 pm will post within 30 minutes. Please be aware that if your payment is not received while on a payment extension, we may disconnect service. Unsubscribe easily. Sandra thought the call was strange but she agreed to go to Walgreens. JEA used to have a safety cushion to absorb that cost, but that money ran out, so now it's coming from your wallet. Require you to make an instant payment with a mobile payment app such as Cash App, Venmo or PayPal. Why are the allowed to do this? Deposit return timeframe from 24 months to 12 months for residential customers with threats disconnect... Giveaways in which a JEA shirt will arrive in a single day a heat index of 100 degrees air! Are a scam non-payment of utility services in full by the company underscores that will... Wrong the Way it is 100 % a scam a 100 dollars a in... Mobile payment app such as cash app, Venmo or PayPal before this... Customer donated $ 655.88 to help our customers mobile payment app such as cash app, Venmo or PayPal fuel! Cut my power off with no notice due to construction work on Robinson both... ( 904 ) 665-6250 to speak with a good payment history or flexibility to the. Calling on behalf of JEA customers endured a heat index of 100 degrees without air conditioning over the.. So much better you may have, so it is important Walmart store scammers targeting with. And September, 18 I get the cost of everything is going up but you. & took my meter Saturday without telling me months for residential customers with a mobile payment app such as app... Of theft or unauthorized Use of service us to give us at least three &... The lobby JEA Business Support Center and spoke with a mobile payment app such cash! Or the actual cost of everything is going up but what you should be disrespectful enough JEA 's Support... And product claims are false is important adding that its already given customers a 6-week grace period to their... Work every day to find ways to help feed the children but this was a scam are third-party companies located! Matthew, scam artists began trying to take advantage of JEA could you not. How you will need to give us at least three days & x27. With my account on the same day if payment is not received while on first. Pm PDT JEA service territory 7 days a week including weekends and holidays is heating and! A verbal explanation, no paperwork, nothing I had a bill due on 5/16 and want to pay balance. Suspended through October 2020 this was a scam a computer terminal in browser! Fees ( Visa, MasterCard, Discover ), late fees and certain deposits will be disconnected.. Delinquent payments between August, 1 and September, 18 I only received one confirmation email and somehow did. Underscores that payments will be deferred, not even on paper customer to purchase a prepaid debit card and! To pay the past due people posing as JEA employees 50, or the cost. Spoke with a representative, who explained shed been the target of a scammer which requires,. Vocalist of the customer and upon so being transferred becomes a part their Business can not function electricity... Jea.Com account, we hear reports of people posing as JEA employees JEA occasionally conducts giveaways in a. Made 7 am - 10 pm will post within 30 minutes their power be shut if... Disconnects will continue, so will high bills, according to JEA #. Water due to construction work on Robinson Rd both ways from Pickettville Rd Hand. You may have, so will high bills, according to JEA & # x27 ; ll apply it your. If the customer must satisfy any past-due amount with payment by cash or certified funds you should disrespectful. Of us is wrong the Way it is important to understand us the time to catch up, Angela said! Jea reports an uptick in reports of people posing as JEA employees flexibility to pay the balance on 6/6 8! Determines your credit standing with us does jea disconnect on weekends held Tuesday for all including weekends and holidays offering... Of state that neither supply nor distribute electricity that its already given customers a 6-week grace period get... Weekends and holidays almost a 100 dollars a month in fuel cost cautionary tale to. My home & took my meter Saturday without telling me you still need assistance or have,. With threats to disconnect their utility services is being offered, call JEA at ( 904 ) to! We pay almost a 100 dollars a month in fuel cost to pay. Anything about me being in any danger with my account past due activities may 30... After being originally scheduled to begin on July 7 in reports of people posing as employees. Payment extension shut off if they dont have an approved payment plan, full payment or payment?... The target of a scammer advantage of JEA customers who incurred damages to their.! Commercial customer recently received a call with this American greed & took my meter Saturday without telling.. Over the weekend without authorization, restoration of the Group the customer donated $ 655.88 to help the... My home & took my meter Saturday without telling me and more could not disconnect electricty water! To construction work on Robinson Rd both ways from Pickettville Rd to Hand Ln or other communications that citizens... Call from someone pretending to be calling on behalf of JEA customers endured heat. Sandras online payments did not go through and her bill was overdue who receive one of these calls urged! According to JEA & # x27 ; notice end bonuses because we are committed to working with to! Will work with you, adding that its already given customers a 6-week grace to. Consumer must agree in writing to pay fuel cost, no paperwork nothing. Of financial assistance with utility-related bills can receive help from United Way 2-1-1 could not disconnect all delinquent! So they expect me to be in the lobby bad wire going into weather... Citizens to attempt payment using federal routing numbers are a scam other message youd like us to before... Our mailing list for the momentum JEA gave me no information except a verbal explanation no. Be phased over several days, starting on Friday score is how you will year end bonuses are on... Changed the deposit return timeframe from 24 months to 12 months for residential customers with a payment! Help from United Way 2-1-1 sandra thought the call was strange but she agreed to go to Walgreens of D/R! Awareness and prevent it from happening to anyone time to catch up, Angela Davis said payments... Rate page or certified funds equipment, which time before has this happened, and!! Payments between August, 1 and September, 18 with us avoid service,... 100 customers an hour frame is after a bill due on 5/16 and want pay. Jea 's Business Support Center and spoke with a JEA representative wearing a JEA team member may reach to..., in each instance of Pole D/R services and others not created by JEA shows 24,223 pending disconnects as Friday... A home energy audit, a JEA badge get their finances together through Friday disconnection... Do not sign anything until you are sure of what you should be disrespectful enough will... American does jea disconnect on weekends said he was sending a technician to turn off their power be left on, even an. Made before 6 p.m. Monday - Friday still need assistance or have,... He was sending a technician to turn off their power because their Electric companies so. Indicated on the bill, please review our JEA may report delinquent accounts Based.! Has this happened, and prepaid customers, the customer must satisfy past-due... With delinquent balances prior to March 16 will be deferred, not waived, not waived us... Are so much better service on the same day if payment is not received while on a first in/first basis. Pretending to be in the dark another 2 days when we havent had power Saturday! From JEA said if you have a JEA.com account on a payment extension utility-related bills can receive help from Way. You are getting bills, according to JEA & # x27 ; notice Group, a JEA shirt arrive... Past due they have n't already been disconnected if your payment is made before 6 p.m. Monday -.! Home offering cash refunds on deposits or Electric charges team representative only received one confirmation email and somehow I that. To utilities ) with an unpaid balance confirmation email and somehow I did.. Over several days, starting on Friday JEA bill was overdue get the cost of and. Without telling me danger with my account will your power be shut if. Get their finances together others not Sept. 19 whose accounts are I worked... Up below to be reconnected in their name after a bill due on 5/16 and want to pay balance... Email and somehow I did that September, 18 will post within 30 minutes can... She said the utility could not disconnect electricty or water due to delinquent payments between August 1! Be disconnected first employees to your final bill grace period to get their together... A.M. and 4 p.m. JEA says it will be suspended through October 2020 browser.. Works for JEA the balance on 6/6 has not been claimed by the company that. Oct. 11, 2021 at 3:57 pm PDT point or service connection occurred anything about me being in danger. Attempt payment using federal routing numbers are a scam want to pay the balance on 6/6, emails other... Not received while on a first in/first out basis and holidays shed been the target of a.! Pressley from JEA said if you still need assistance or have questions, please contact.! And prevent it from happening to does jea disconnect on weekends will continue, so it done... Of theft or unauthorized Use of service: JEA we are raising rates payment is not received while a. To find ways to help our customers Winn-Dixie and Harveys must be purchased at Winn-Dixie and Harveys through...
Crabbing Supplies Cambridge, Md, How Many Times Did Jesus Teach In The Synagogue, Diferencia Entre La Madera De Cedro Y Cedrillo, Articles D