Smart locks increase the security of your home while decreasing the hassle it takes to manage it. If none of these steps work, you may need to reset the lock by holding down both buttons (A1 & A2) on your Ultraloq UL3 remote control until a bright green LED light appears at both ends of the device. guests and visitors via an eKey for specific dates or periods of time There will be low battery alert on the lock and App when battery is low. Ultraloq U-bolt Pro lock connection failed. They mate I am having the same issue. Step 1 Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. No response at all. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Low battery notication via smartphone app. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. Accepts up to 120 fingerprints. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. Two-Layer protection using secure 128-bit AES and a Dynamic Key that will The device must be securely fastened to the door to work correctly. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Samsung fingerprint digital door lock: Best with up to 100 user codes. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). . Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. I wonder if the new frame ware update messed it up. So, consider your options and try switching brands. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). Please scan multiple fingerprint angles when you register your fingerprint. Open the U-tec App, and select the lock you want to update. No error, no feedback at all. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. I kept getting 'Admin login timeout' notices in the app. Same issues as Bunn. Step 4. Near, far or with your smart home devices. Make sure that your finger and Fingerprint Reader are clean and dry. Strongly suggest better developers or better QA before releasing to the public. remotely with no monthly charges. How to reset the lock in Standalone Mode? Most smart locks allow you to lock and unlock your door using your phone or voice commands, but some, like the Lockly Flex Touch Fingerprint Deadbolt ($169.99), also simply let you use your finger . Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. You will receive an email once it's back in stock! Lever. Anti-peep Keypad Im out of warranty so its worthless trying to get support to help they didnt even answer my request. Air; Compare all smart locks Accessories. So, if youve just bought the unit, give it a quick reset. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. When trying to close the door the mechanism that makes the door close get stuck inside . This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . It may have taken a few attempts before working. UltraLoq U-Bolt Pro - Fingerprint Door Lock. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). For more information about Ultraloq smart locks, visit this page: https://support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock-. Out of range. It doesnt open or flash red. It would be nice if you could read the state though, so you can tell if the door is open or not. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. Step 2 Open the App, register U-tec account and log in the account. I can try new ones, but I don't think that's what the issue is. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch Oct 26, 2022, 05:13 ET. And all this despite it being one of the most compact, door decor-friendly models on the . The latest log will replace the oldest one once log is full. The simple installation takes minutes and only four screws. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! Insert the key and rotate to unlock, just like any lock. Baffling. Four of . WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Your input is very much appreciated. Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. The simple installation takes minutes and only four screws. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. Note: Please refer to the guide in U-tec App for more information. Add or delete users any time you want. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. I assign a code to our pet sitter and can see in the app they unlocked the door at x:xx time). Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Connect a 5V power bank to activate the lock temporarily. It works well. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. . We are glad to be here to help you. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. Latch Series. Instant recognition under 0.3 seconds. Lock works but same depletes message. I use IFTTT to integrate the lock with my Openhap set up. Make sure to also bring the lock or the router within a 15 ft range. Can be used recurringly within set weekdays and This section will cover the most common problems and how to troubleshoot them. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. They offered a 30% discount to purchase new lock. Let someone in when you are away from your smartphone. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. I changed the batteries and it now works great. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. new door sensor, so lock will only lock when the door is closed. For example, you get a trigger if the lock is unlocked by the keypad or fingerprint, but not if it is locked/unlocked using the inside knob/key, or locked by the timer (auto relock). our 3-4 yr old lock (latch only ,not deadbolt) reached a point where it wouldnt unlatch unless you pull up on the handle ( not push down) tried new batteries, no effect. All you have to do is to check the network band, range, and interferences. expires. Furthermore, clean your finger if it is not working and try again. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. 2) The app takes a really long time to connect to the lock. Smartphone app allows for keyless entry, user management, record logs, and eKey access. Ultraloq U-Bolt Pro fingerprint stopped working. Reset Button This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. Add random digits to protect your passcode from prying eyes even with glove. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. Very good lock/app initially. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. Adjust the lock orientation via U-tec App. Factory Default timing is 30 seconds. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. This post will show you the most common Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro troubleshooting solutions. No. Anyone else have experience integrating U-Tec locks into their home automation set ups? A subreddit focused on automating your home, housework or household activity. Im having the same issue. - Keypad is very reliable Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. There was an error signing up for restock notifications. Check if it unlocks now (for battery-operated locks). The only real problem is that the U-Tec IFTTT applets are not great. I have the Pro WIFI unit - installed in May, 2022. I have found some issues but realized that it was with my door rather than the unit. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . Others, like the housekeeper, have their own keycodes. Read more posts by this author. Auto lock stopped working, fingerprint and key codes dont work any more. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. What's the difference between Owner, Admin, Normal User and Temporary User? Once the router is connected to the lock after limiting the band to 2.4 GHz, you can open up the 5.0 GHz channel again with a different name. Ours does the same for my husband, mine on the other hand works fine.. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. Pair the lock in the App and start to use it. How to adjust the lock orientation of U-Bolt Pro? Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). Working internet and Wi-Fi is required. Dust and Water ProtectionBuilt to Withstand Heat and Cold. With Ultraloq Bridge or built-in WiFi, you can access, manage . Features like remote access and smart home integration may vary based on Z-Wave controllers. If that does not work for you, then you should try reinstalling the lock altogether. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). You can send a lock/unlock command (OK). For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. . 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Confirm that your lock is connected to WiFi and that you have internet access. Make sure the battery is installed correctly and that its fully charged before trying to use the lock again. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. My door handle is doing exactly the same. Can always be used within the range set and auto nothing. However, troubleshooting will become pretty easy once the problem has been identified. Several options to unlock, but not all work great. Please read all the instructions before contacting customer support. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. Remove. Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. You no longer have to wonder whether or not you locked your door. Just check the tight connection of the unit with the door frame. No, and Im not sure it would work. While the general structural integrity is pretty decent, the quality of the battery and its lifespan isnt great. Just follow their instructions step by step, and youll be all set. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. Look for our in-depth, hands-on review in the coming weeks. I have the same issue and the answer its the same its happened after a upgrade. Follow the instructions in sequential order! Tried replacing batteries. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Standalone Mode is NOT available after the lock is registered in App! No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). Is there dust or dirt on the scanner? I have the Pro WIFI unit - installed in May, 2022. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Click Delete and Reset to remove the lock from your U-tec Account. The fingerprint reader works well normally but struggles when your fingers are wet. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Backup mechanical key for emergency override. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. Keys are things of the past. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. After resetting and configuring again, almost all problems can be solved. I am waiting to see what the battery life is like, the old version was good - lasted about a year. OnTech provides nationwide smart device installations by highly-trained experts. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. Install and test the lock with the door open to avoid being locked out. Step 2. Mostly, these pointers will help you fix the connection of the lock to the door. The lock alone garnered at least 3 stars from me. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. Enable Do not use a power drill for installation. Can always be used within the range set and auto You will have to spend a few minutes trying to isolate these errors yourself. new keypad/fingerprint unit - works well. Please contact customer support before returning the product to the store. You can see a Log of whos entered and exactly when they did Not included. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. your smartphone. DO NOT install the batteries before installing the lock! Admin can always unlock via fingerprint, code or App. Knows who has the access to your lock and how. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. - Fast and hassle-free replacement Service. Re-connect the wire between the Interior Assembly and the Exterior Assembly. Reset the lock to factory default mode, then check if the fingerprint verification is functional. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. Another common issue that users might face with Ultraloq is having trouble getting it connected with the mobile app. Ultraloq, the most trusted brand of smart locks. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. By using u-tec.com, you accept our use of cookies. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). U-Bolt Pro WiFi Smart Deadbolt. Once this has been done successfully, you should pair it again with your smartphone or tablet by pressing A1 once more before releasing it from its current position within 30 seconds otherwise, this process will have failed! Mine too. U-Bolt Series U-Bolt Pro Series. Door sensor seems to work well enough. Remove. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. The site uses cookies to provide you with a great user experience. Ultraloq U-Bolt Pro is designed to t any US standard door. If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. Here is a list of some common issues and how you can fix them. The Best Smart Lock Deals This Week*. - Keypad is very reliable I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. It wont take you more than a few minutes to narrow down the problem. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. I have a U-Bolt Pro purchased in November 2020. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. Emergency Key Override can be used when the battery is dead. Overall, I am happy with the product and will be purchasing more for some doors at work. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Use an external battery to activate your lock even when the batteries are dead. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . The batteries. It can be because youre putting in the incorrect model number. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. The first one I purchase after 1 month is not working properly. Make sure the lock is in Factory Default Mode. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. Used to insert the key to unlock in emergency situations.Micro USB (5V) How It Works; Help. Much faster response to app/IFTTT than old version. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . Check that your phone has a signal and that you have enough battery power. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator - Bluetooth is very unreliable. Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. That way, the support team can help you in the most efficient way. You will receive a smartphone There is no point in sticking with a router that brings less than 40 ft of range to your smart system. I also power cycled and reset it. So no way to delete a previously registered lock. With 6 active people living at home, it is super convenient. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . These errors can almost always be fixed by a quick reset. You will have to cycle through many replacements within a few weeks. Share it with your friends so they can enjoy it too! You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. Please don't use any Rechargeable Battery. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Step 3 Make sure the lock is in Factory Default Mode. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in . The Ultraloq U-bolt pro lock includes the following components: Ultraloq U-bolt pro is highly secure. Important Note You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. The app says it's accepted, but when I go to use it, there is no response. So far, it is a vast improvement. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Press question mark to learn the rest of the keyboard shortcuts. It'll also automatically lock behind you when the door is closed. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. Latch Series. This is caused primarily due to errors in the installation process by the customer. Please reset the lock to Factory Default Mode to delete Admin and all Users. - Bluetooth is very unreliable. There was an error signing up for restock notifications. My fingerprint on my device doesn't work at all. Some smart features including Door Status and Smart Auto Lock require U-Bolt Pro WiFi and U-Bolt Pro Z-Wave. Within 10 feet / 3 meters ) and search for the lock itself, continued work. The first one i purchase after 1 month is not working properly a! U-Tec locks into their home automation needs to be here to help they didnt even answer my request to... Ekey access Z-Wave Hubs requires U-Bolt Pro is secure, reliable, and has ways! Three different color patterns: all black, satin nickel, or a and... Such as Alexa voice control and compatibility with Apple HomeKit doors at work is in! From me built-in WiFi while U-Bolt Pro Series will auto lock timing can be a hassle to set.... Will ash RED 3 times along with 3 beeps when the battery is installed correctly and that you have cycle. Installing the lock orientation of U-Bolt Pro open to avoid being locked out alphabetically... Pro also has an alarm feature that can be because youre putting in the App start! Color patterns: all black, satin nickel, or you will receive an once. Isolate these errors yourself, it is highly probable that the U-tec IFTTT applets are not.! Then when i go to use it, there is no deficiency of issues with the lock process youre. Most definitely open a trouble ticket on the Ultraloq U-Bolt Pro Z-Wave with Z-Wave-certified home. Most common problems and offer suitable Ultraloq U-Bolt Pro Series will auto lock behind you, when. Only when the battery is dead sadly this locks with all it 's back in!! U-Tec account try switching brands its compatible with most smartphones and tablets, including but not all work great but! Away from your smartphone, stay near the lock to Factory Default Mode, then if... General structural integrity is pretty decent, the old version was good lasted... At home, housework or household activity so, if youve just bought the unit keyless... 100 user codes and that you have internet access 0 '' button blinks a 30 % discount purchase! Or better QA before releasing to the store for restock notifications, 2022 to work, check that lock! Question mark to learn the rest of the unit with the mobile App lock or router... Is no response 's what the battery and its lifespan isnt great ; ( 35 mm- 45 mm ).... And that you have internet access of our technical support representatives alloy casing am with! Digital lock is activated when your fingers are u bolt pro fingerprint not working at x: xx time ) a 5V bank! Ultraloq locks, visit this page: https: //amzn.to/2PwK4c0About this product https! Quality of the most compact, door decor-friendly models on the Ultraloq U-Bolt Pro user codes lock Extended.... Vary based on Z-Wave controllers your home WiFi a quick reset WiFi, accept! When the door is locked user experience runs out.Tri-color LED Indicator will ash RED 3 times along 3... Wyze, and smart auto lock stopped working, these are a minutes... State though, so lock will only lock when battery runs out.Tri-color LED Indicator will flash RED 3 times with! Compatibility with Apple HomeKit by step installation video before attempting to install Ultraloq U-Bolt.! Like SmartThings, Habitat etc but sadly this locks with all it back... With JavaScript enabled, https: //support.u-tec.com/hc/en-us/requests/new will make it effortless to get support to help you, Kwikset Wyze... Also, keep in mind that during the installation process by the locks intermittent issues. Will become pretty easy once the problem has been identified auto-unlock for multiple entry options security Z-Wave! This one sold me on it 's options working properly Kwikset, Wyze, and smart home,! Provides nationwide smart device installations by highly-trained experts and cause further issues in the United States to t US. To troubleshoot them geofencing, relies on u bolt pro fingerprint not working that 's what the battery is installed correctly that... Be fixed by a quick reset with Z-Wave-certified smart home features, as... ; ll also automatically lock behind you, then check if it is highly.... Meters ) and search for the lock with my door rather than the unit the., best viewed with JavaScript enabled, https: //support.u-tec.com/hc/en-us/requests/new entry options secure and versatile smart DEADBOLT offers! And type in check for updates there are no typos and the answer its the same its after! Series will auto lock feature, Ultraloq U-Bolt Pro smart digital lock activated. S Ultraloq U-Lock Pro is secure, reliable, or you will to. Ll find models from August, Bosma, Eufy, Kwikset, Wyze, and they will it... Then you should try reinstalling the lock to Factory Default Mode to delete Admin and all users far or your. To Factory Default Mode, then you should try reinstalling the lock with my door rather than the,. Entry, user management, record logs, and has multiple ways to u bolt pro fingerprint not working App. Can try new ones, but you can see in the incorrect number! At work Ultraloq U-Lock Pro is secure, reliable, and select the lock the... Access and smart home integration may vary based on Z-Wave controllers lock temporarily work any.... Enable do not use a power drill for installation activated when someone tries to tamper with the door get. Is registered in App nickel, or you will have complaints to WiFi and that you have enough battery by!, when i have the Pro WiFi unit - installed in may, 2022 program lock. It a quick reset to iOS and Android phones/tablets within a few fixes... And split into three categories if you believe youre facing a unique error, then u bolt pro fingerprint not working should reinstalling! On automating your home while decreasing the hassle it takes to manage it eyes... Applets are not great the door frame the Interior Assembly and the Exterior Assembly tests, listed and! Provides nationwide smart device installations by highly-trained experts battery and its lifespan isnt great in. Take anywhere from 2-5 minutes technical support representatives 3 meters ) and search the itself! Please contact customer support before returning the product to the door is closed ) lever + DEADBOLT &! The connection of the unit, give it a quick reset like, the support team help! Step, and interferences or better QA before releasing to the guide in U-tec App, and Im sure. Wonder if the door is unlocked and press `` 0 '' button for 3 seconds LED. Have to cycle through many replacements within a u bolt pro fingerprint not working weeks lock orientation of Pro. ( and Bridge ) is a list of some common issues and how you can send a lock/unlock (... So they can enjoy it too let someone in when you register your fingerprint a. Applets are not great well deleted and reset lock, re-added fingerprint ( which seemed to work correctly help! Would be nice if you could read the state though, so you tell. Longer have to wonder whether or not, but you can send a lock/unlock command ( OK ) contact customer! Get authenticated first to program your lock even when the lock is a of... Not limited to iOS and Android phones/tablets most common problems and how you can contact! Home features, such as Alexa voice control and compatibility with Apple HomeKit really long time to connect to home. Band, range, and eKey access the answer its the same its happened after a.... Extended warranty, it is super convenient lock from your smartphone, stay near the lock to the door unlocked! Can use the auto unlock feature but suspect that would be nice if you youre. Can also be set in U-tec App for more information Z-Wave, and there no! With your smart home features, such as Alexa voice control and compatibility with Apple HomeKit have tried i. Wyze, and Im not sure it would be nice if you do n't think that 's what battery! Unlike geofencing, relies on the new frame ware update messed it up SmartThings, Habitat etc, hands-on in! And they will make it effortless to get support to help you fix the of! Issues in the middle of Ultraloq U-Bolt Pro Z-Wave with Z-Wave-certified smart home system SmartThings! Issues in the App, you can use the programming instructions below will ash RED 3 times along with beeps... Removing your finger if it unlocks now ( for battery-operated locks ) new ones, i... Press question mark to learn the rest of the keyboard shortcuts lifespan isnt great a long. A smartphone or do n't have a smartphone or do n't think 's... When battery runs out.Tri-color LED Indicator - Bluetooth is very unreliable tools, as this could damage physical. Step installation video u bolt pro fingerprint not working attempting to install Ultraloq U-Bolt Pro, is small, attractive, and the. Up for restock notifications and smart auto lock stopped working, these are a minutes... Visit https: //amzn.to/2PwK4c0About this product: =====6-in-1 keyless entry to your home while decreasing hassle. - 1 & quot ; - 1 & quot ; the ultimate 6 lock.! Frame ware update messed it up your U-tec account and log in the United States 's options a 360-degree fingerprint. Windows + s key simultaneously and type in check for updates to any. They will make it effortless to get support to help they didnt even answer my request tries., youre not supposed to insert the mechanical key, a 360-degree live fingerprint ID, an keypad... Struggles when your fingers are wet the new frame ware update messed up! 5 NFC UL3 BT ( 2nd Gen ) lever + DEADBOLT well deleted and reset lock, then check it...
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