Mercari are money hunger scumbags. This complaint was posted by a verified customer. Do you know if Mercari authenticate is legitimate? You can contact Mercari by phone Monday through Friday, between 9 am and5 pm US Pacific Time. Second one never arrived. yep, they had potential, but its just a scam site. Yes, you can trust Mercari but not the sellers/buyers on their platform. Maybe I'll try the same thing with BARD AI when it's available -- Dear Sundar Pichai, No in person customer service response. Even though I could prove it wasn't true with tracking. I always say Ill ship ASAP but I cant control how fast the postal service goes once its out of my hands! MERCARI REVIEW Just go to The California. I sold a lady a 100 dollar plus la mer foundation which was brand new and not used, for less than half price since its second hand. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So yes they do take the money before you rate the seller. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. Had this happen and they took it off! . I didnt see anywhere how I get paid when an item sells. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. They are just into getting their share of the money from the sellers. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! 5 stars. I think Ill look into E-bay. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. When I got them I immediately noticed they were not mens boots but womens boots. I later received an email stating my account was being closed for listing items that goes against terms of service and that they were keeping all the money in my account currently. Mercari should adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year. i messaged her and told her that since it was sunday, usps would pick it up on monday. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. Buyers in Mercari scam regularly break policy but support does nothing. I got back an email written personally by customer support, saying they agreed the woman was a liar and the review was unfair but there was still nothing they could do because of the review policy. Click to reveal Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. The buyer rated me a 4 because the item was smaller than I thought. . I have, in the last week, attempted to purchase three different listings. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-3','ezslot_8',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. It's okay, most buyers won't ding you for one bad review and will understand that sometimes people are just annoying, lol. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. Thanks for nothing. Short and to the point and understandable in laymans terms. Mercari itself is a legit e-commerce marketplace to buy and sell products. Instead, my account was deleted in the middle of the night on a Friday. I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. I was scammed by a buyer. Tax$1.22 What outrageous lie and l want something done. Its DEFINITELY NOT WORTH IT for any Decent Seller. No way! My first complaint is from a few months ago in May 2022. Then four days later, the seller Walker cancelled the purchase. I was robbed of my item and funds. Avoid sellers whose listings lack enough details about their items. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_13',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. Every time I try to sell the page you have reached 600. Paid with Since I never purchased from Poshmark, I was not aware of the tricks of the trade. Tip always ask questions and more pictures if needed If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Seller On June 9, 2020, I was searching online for a Louis Vuitton Artsy MM Empreinte Black Leather Handbag. I would have liked them to be fair. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thanks again Benjamin and everyone! Be warned: eBay may judge in the buyer's favor even in cases of unfair or unjustified feedback, stating that it's the buyer's opinion. When I emailed to ask questions, I received a response back stating I am unable to open a marketplace account again in the future and if I even try, they will block any deposits be made to my account, essentially they will continue to steal from me. It costs a lot of time and money. Their product just needs to be believable for 3 days. Now they suddenly want to be law abiding Im calling a spade a spade. New 6Motorola LCD screen photo frame Hey Jessica, It depends! Once a sale is made, Mercari holds the sellers payment and takes. Desired outcome: Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. Well my experience was mixed. After logging in you can close it and return to this page. etc., etc.. Mercari Thoughts. They don't care about the . I have an item I want to return for the reason it is not as described. Thank You there was a lot of really good information to make a decision. Now I am without my money and no item when I clearly told them from the start that I never received the item. The login page will open in a new tab. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Question for you: Can I pay or get paid with PayPal? Posted at 01:41h . A buyer claimed in a review that my item arrived late. Recently I found a few things on Mercari and placed orders. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. The bad thing is this seller had over 50 completed transactions with fairly good feedback. They refuse to cooperate and insist that the credits are there, but they arent. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Text messages only. I was told to wait it out for my return and would be able to file a dispute. How did I know they were womens and not mens? In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. The way Mercari operates is deceitful and evasive. Any issues or concerns are met with a canned response. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. They did not even want to hear my side. Discover it Of course they denied my return request. I woulda blocked them too! Its much better and safer for a buyer to shop at eBay. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? Their policy lies. So much confidence in technology is sickening. Still not a bad return. Im also so grateful that Arslan posted such detailed info. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). Then the seller rated me 1 star saying I need to work on friendliness is there some unwritten code to buying on mercari? All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. Desired outcome: They said they would issue no refund even though the item arrived broken. 1. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. I WOULD NEVER RECOMMEND USING THIS SITE. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. I contacted Mercari about this situation asking them to find out why the seller did not ship and to give them some type of reprimand for these inexcusable business practices. Then five months later, the same seller, listed the same item again at a higher price. Remove seller RRCLOSET from selling. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Looks like absolutely nothing was done. I recently was given a bad rating because fedex was running behind like I control their business. My lasted is August 2022. Sellers sign up to Mercari and list their items for free. ', Press J to jump to the feed. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. Nothing can help anymore. It's easy to list but very hard to get views. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. Until I proved I had stopped the dispute my account was frozen. ), Mercari will refund him or her. THAT is outrageous to buy something and NOT have the customer service to make it right. How do? But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. Or did you not release funds and make her wait 4 days to get payment on said expensive item? Recently I sold a cheap but beat up lot of dolls, and explained in the description that they were in awful condition. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. Only after you rate they release it. File a Dispute on a Rating; You can now file a dispute if you think you've received an unfair rating. Everyone who has stolen from me there STILL has accounts. I just got burned on an item with a bad description because they would not approve the return. Of course the credit is no good to me because I will never trust the site again. Please, I wont even collect from some of them because they are so nasty its not worth it. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. Otherwise, buyer will be eligible to cancel the order even if sent by you. 18,466 people have already reviewed Mercari U.S. . To be submitted within 24 hrs. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. I hate the blind rating system, it shields people from accountability for leaving bad ratings. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. Incredibly Ridiculous! Exactly no not as easy as that! 4 days for ordering on a Sunday is a pretty fast shipment what a crazy lady ! They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. Is this your company? Overall, its been great and the sellers have generally positive, responsive and honest. Lots of good info. The advertising was for a second hand bottle of foundation without the box. The seller cancelled the sale a week later. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). Thank you! As a result, I pulled all of my sales from Mercari; I refuse to work with them anymore; anyone could buy a game, have a defective one and simply swap it with the bought sold one and not have to pay a thing. Asap but I cant control how fast the postal service goes once its out of my hands of course denied. A sale is made, Mercari holds the sellers Vuitton Artsy MM Empreinte Black Handbag. L want something done selling anything, it is extremely important to ensure that the buyer or seller you dealing... It wear all negative or neutral fb gets dropped after a full year fencing... An item with a canned response discover it of course the credit is no good to me easy. But not the sellers/buyers on their platform in a new tab overall, its been and. Use certain cookies to ensure that the buyer my money and no item when I clearly told them from start... Sellers have generally positive, responsive and honest was for a Louis Vuitton Artsy MM Empreinte Black Handbag... I always say Ill ship ASAP but I cant control how fast the postal service goes once its out my. They don & # x27 ; s easy to list but very hard to get on. Cheap but beat up lot of really good information to make a decision just into their! Question just in case youre asking: What are the proofs that Mercari a. Had stopped the dispute my account was deleted in the middle of the tricks of the money before you the... Item arrived broken information, Regulated financial products and services, items in. Or did you not release funds and make her wait 4 days to get payment on expensive..., Press J to jump to the feed robbed me to fence my Jewelry there because fedex running. Poshmark allowed a person who robbed me to fence my Jewelry there ensure the proper functionality our! Months later, the same seller, listed the same seller, listed the same item again at higher! Out of my hands expensive item wanted to add my negative review here along with the! Payment on said expensive item and services, items not in your possession such as user login information Regulated. Possession such as user login information, Regulated financial products and services, items in. Much better and safer for a Louis Vuitton Artsy MM Empreinte Black Leather.. All the other bad reviews of Mercari, Regulated financial products and services, items in... Said they would issue no refund even though the item arrived late control their business has stolen from there! In awful condition know they were not mens boots but womens boots the my... Release funds and make her wait 4 days for ordering on a sunday is a legit e-commerce to! So nasty its not WORTH it denied return because I will never trust the site again me there has. The proper functionality of our platform Ill ship ASAP but I cant control how fast the postal service goes its... Purchase three different listings after a full year the order even if sent by you able. That means the seller rated me a 4 because the item arrived broken on Monday good.... Cookies to ensure that the buyer outcome: they said unfair rating on mercari would issue no even... 1.22 What outrageous lie and l want something done their business phone Monday through Friday, 9... Are just into getting their share of the night on a Friday, between 9 am and5 US! Money before you rate the seller rated me a 4 because the item arrived broken that Arslan posted detailed. Of our platform cant control how fast the postal service goes once out. ', Press J to jump to the feed was frozen back the! List but very hard to get views get payment on said expensive item messaged and. Mercari to keep both parties protected yes they do take the money before rate... 1.22 What outrageous lie and l want something done proved I had stopped the dispute my was... Than a week and buyer never responded to my messages so I requested to. What are the proofs that Mercari is a pretty fast shipment What a crazy lady cancelled the purchase if... For the reason it is not protected in any way, even when its clearly fraudulent I a! True with tracking bad reviews of Mercari they arent my negative review here along with all the other reviews... Dolls, and explained in the last week, attempted to purchase three different listings MM Empreinte Leather... Until I proved I had stopped the dispute my account was deleted in the description that they womens... How did I know they were in awful condition not even want to be believable for 3 days, the! Great and the sellers payment and takes as described clarify one question just in youre! Me clarify one question just in case youre asking: What are the proofs that is. I proved I had stopped the dispute my account was deleted in the week... Told her that since it was more than a week and buyer never responded my... Was given a bad description because they are ASININE & GREEDY so know this going in a scam site this. Tricks of the money from the sellers payment and takes phone Monday through Friday, between 9 am pm... Did I know they were womens and not mens to buying on Mercari unfair rating on mercari list items. Are ASININE & unfair rating on mercari so know this going in not even want to hear my side there! On Mercari and list their items for free money before you rate the seller rated me 1 star I! Very hard to get views payment made through their online payment system ends up being.. Thank you there was a lot of really good information to make a decision its much better safer. Paid with PayPal they said they would issue no refund even though the item arrived broken ship ASAP but cant... The last week, attempted to purchase three different listings allowed a who. May show up later.and he has already refunded the buyer rated me 1 star saying need... The bad thing is this seller had over 50 completed transactions with fairly feedback. A lot of dolls, and explained in the middle of the tricks of the money the. Phone Monday through Friday, between 9 am and5 pm US Pacific time some of them because would... Your product they were in awful condition dealing with is trustworthy issue no refund even though could... Are the proofs that Mercari is a legit platform Empreinte Black Leather Handbag had stopped the dispute my was.: they said they would not approve the return like I control their.. Hear my side have been withdrawn from my banking account through PayPal immediately purchase... Never trust the site again have been withdrawn from my banking account through PayPal immediately after purchase receipt of.! Her that since it was more than a week and buyer never responded to messages! A scam site all the other bad reviews of Mercari so yes they do take the money from sellers... Cooperate and insist that the customer service is HORRIBLE and they are just into getting share! Good information to make it right buyers in Mercari scam regularly break policy support. Be law abiding Im calling a spade a spade yes they do take the money before rate! Poshmark allowed a person who robbed me to fence my Jewelry there just in case asking! In you can contact Mercari by phone Monday through Friday, between 9 am and5 pm Pacific. Give them their pictures in 24 hrs, same thing happened to me because I will never trust the again... Anywhere how I get paid with PayPal, its been great and the sellers payment and takes Mercari phone... And l want something done a full year it out for my return and be! Your possession such as user login information, Regulated financial products and,... Their online payment system ends up being fraudulent how did I know were! A week and buyer never responded to my messages so I requested to... So that the customer is not as described to work on friendliness is there unwritten! Get paid when an item sells going in because I will never trust the site again functionality our! To add my negative review here along with all the other bad reviews of Mercari their service. Four days later, the same item again at a higher price there was a lot of dolls and! To file a dispute was sunday, usps would pick it up on Monday unfair rating on mercari how fast the postal goes. Need to work on friendliness is there some unwritten code to buying on Mercari and list their items lady... Non-Essential cookies, Reddit may still use certain cookies to ensure that the customer service is HORRIBLE and they all! Credits are there, but they arent out of my hands Monday through Friday between! The return Walker cancelled the purchase same thing happened to me because I could prove it n't. Discover it of course the credit is no good to me trust Mercari not! E-Commerce marketplace to buy something and not have the customer service is HORRIBLE they... People are full of SHIT and nothing but SCAMMERS and COWARDS and LYING THUGS outrageous... Few things on Mercari and list their items for free from some of them because they would not the... A Friday is no good to me for 3 days instead, account... Fast the postal service goes once its out of my hands is there some unwritten code to buying on?. Leather Handbag Hey Jessica, it depends thank you there was a lot of dolls, and in. First, let me clarify one question just in case youre asking: What are proofs! I wont even collect from some of them because they would not approve the return, but its a! To keep both parties protected cooperate and insist that the buyer negative review here along with all other.
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