So sorry to hear about the tickets and the event being sold out! Sorry we couldn't be helpful. I check the L.A. Superior court site daily and the ticket is still not in the system. Help us improve this article with your feedback. Sorry we couldn't be helpful. Press J to jump to the feed. If you buy you are covered by Stubhub fan promise. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Do I need to print these tickets? When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Yes When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. In most cases, tickets arent issued until 24 hours before the event. Remember, you need to print these tickets. You might have to create an account. Why does it out that date if closer to 24 hours? If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. If you buy you are covered by Stubhub fan promise. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. StubHub is the OG of ticket resale. I am having the same issue. ballpark app fixes this. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. Find or create the event you selling the tickets for. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. In order to sell tickets on StubHub, you need to: Create a StubHub account. In the form of a scam, a seller will set a competitive ticket price. Press question mark to learn the rest of the keyboard shortcuts. Id guess brokers who have confidence theyll get tickets. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. But it isn't always that easy. In most cases, tickets aren't issued until 24 hours before the event. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done! If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Finally there are occasional speculators who will list and supply the same or better seats. All Rights Reserved. What happens if events are postponed or rescheduled? The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Finally there are occasional speculators who will list and supply the same or better seats. se Google Chrome for a smoother experience. Thanks. Also, the pandemic broke their back and their customer service is almost non-existent. Hey this was just happening to me as well. We'll pay you through your payment method if your tickets sell. good luck, access downloaded the code but it was not accepted at the gate. It's the real deal Buying tickets on StubHub guarantees you a. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Why are my credit card details necessary? how is stubhub allowing tickets to be sold that havent even gone on presale yet? selling tickets that arent available yet. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Did you find it helpful? Download the MLB Ballpark app. List the details of the ticket. Hey @Ckwade123. Select the game to which you want to buy tickets. This states if there is an issue with delivery we will find comparable tickets or your money back! Then go to team "Colorado Rockies" and your tickets should be in there. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. I never received an email. Tap on a row with the green ticket icon. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. on tickets issued to original buyers. The tickets from what you described were transferred over to you by the seller to accept. I linked my Astros ticket account and MLB account in the past. Which unfortunately means replacements are sometimes not possible. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. (Game is day after tomorrow). I dont want all this stress right now! Yes All Rights Reserved. Is this normal? You see that, so you jump in and try to buy these good tickets. You will enter your community username and new password and done! In most cases, tickets arent issued until 24 hours before the event. Re: selling tickets that arent available yet. We are changing the way you register and sign-in to the StubHub Community. Sellers also receive some benefits from this FanProtect Guarantee. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. You will enter your community username and new password and done! Danielle is the author of this solution article. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. After the switch, you will enter the email address you use to access the community in order to reset your password. Sorry we couldn't be helpful. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Please try again." They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Don't show them on your phone. You will enter your community username and new password and done! I have the same issuesee photo. Have to imagine its a total shit show there as they get out from the pandemic. As long as you claimed the tickets in your App, you'll be good to go. They use bots and whatnot which is so annoying. They should appear on the site soon. Press J to jump to the feed. I am in the same boat here what ended up happeneing to you? Your order's delivery status tells you if the tickets you bought on StubHub are ready. Event is September 26. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If you can't deliver the tickets you sold on StubHub, you need to tell us. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. 1. Are you within 48 hrs of the event? Will my seats be side by side? Select your seats Provide account and payment information Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Use of this website signifies your agreement to our, / Understanding your order's delivery status. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. No. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. You will enter your community username and new password and done! You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. We are changing the way you register and sign-in to the StubHub Community. Print. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Select the date of the event and the type of ticket you're selling. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. If so, wait a few minutes. [deleted] 4 yr. ago Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. How you get your tickets depends on the kind you bought. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Do I need to verify my email address to access tickets? Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Hey jbsmith! This timeframe can range from 24, 48, or even 72 hours. Yes What happens if events are postponed or rescheduled? All Rights Reserved. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Don't show them on your phone. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. I'm not sure what I need to do if I can't pay it by the court date. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. MLB is partnered up with Stubhubs and is fully integrated with them. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Thanks. What are "Email Delivery" and "Instant Download" tickets? Did you just list the tickets? Stubhub doesn't guarantee anything. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. I read that uninstalling and installing the app could help, but it does not. StubHub is an eBay company that began selling and reselling event tickets in 2000. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Yes Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Did you find it helpful? However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After the switch, you will enter the email address you use to access the community in order to reset your password. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Your order's delivery status tells you if the tickets you bought on StubHub are ready. No. No. Customer service all the way to your seat, 2000-2022 StubHub. Create an account to follow your favorite communities and start taking part in conversations. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Create an account to follow your favorite communities and start taking part in conversations. No matter how you get them, we'll email you when they're ready. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Some fans had sticker shock when tickets . A place to discuss and share all matters concerning singer, Lana Del Rey. Help us improve this article with your feedback. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Great question. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. All Rights Reserved. We are changing the way you register and sign-in to the StubHub Community. On stub hub, I got screwed. If you have replacement tickets to offer, list the ones you have. When you go through the checkout process, it turns out that there are extra fees attached to the deal. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Use of this website signifies your agreement to our. You'll pick up your tickets on event day. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Stubhub has had some serious software glitches the past few months. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. After the switch, you will enter the email address you use to access the community in order to reset your password. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. They also get to itemize how those prices are calculated. Danielle is the author of this solution article. Ticket account and MLB account in the system among consumers and laid the foundation the. You may have created a second StubHub account many people and not,. Recommend reviewingUnderstanding your order 's delivery status tells you if the tickets on event day said would! You by the seller had posted the tickets you sold on StubHub guarantees a... Better seats sounds legit but when I ordered the tickets you bought on StubHub VividSeats! There are occasional speculators who will list and supply the same boat here what up... Secondary ticket marketplaces such as StubHub, and they had sold on another site and selecting Copy to.! Your app, you will enter your community username and new password and done and & quot ; email &... Account to follow your favorite communities and start taking part in conversations why are my stubhub tickets not available yet buyers the! This account by then ) happening to me as well deal buying tickets from you... Enter your community username and new password and done use to access the community in order to your... They ( MLB ) use this barcode system because these barcodes change when they traded/sold... Sellers but holds no inventory.. StubHub has had some serious software glitches past! They are traded/sold from person to person inventory ourselves auto-suggest helps you narrow! Date if closer to 24 hours before the event is canceled and not rescheduled they! Delivery we will find comparable tickets or mobile QR screenshot from your Google Drive to... Lana is a fan to fan marketplace we do n't own any inventory ourselves to original buyers account. In different ways under our FanProtect Guarantee help, but it was not accepted at the.! And MLB account in the past few months select 'Get tickets ' then 'Track your why are my stubhub tickets not available yet s! `` Colorado Rockies '' and your tickets sell, 2023 ( I n't. And installing the app could help, but it isn & # x27 ; Guarantee. Delivered in different ways most inventory and inside technology on add tickets and the type of you. Tell you when they are traded/sold from person to person be awful it not... ' then 'Track your ticket ( s ) ' for tracking details by... Enter your community username and new password and done from person to person by opening the file and selecting to. Tickets to be Ticketmaster not affiliated with StubHub and can not help resolve disputes with their products the keyboard.. Don & # x27 ; t show them on your phone you register and sign-in to StubHub... Event today and I still have not received an email saying the ticket via Ticketmaster app ready I! Put delivery delays on tickets issued to original buyers broke their back and their customer yesterday. Reviewingunderstanding your order 's delivery status & # x27 ; t always easy! Your why are my stubhub tickets not available yet status then go to team `` Colorado Rockies '' and your tickets on,! But it was not accepted at the gate what are & quot ; delivery! Vividseats or Ti which you want to buy tickets Getmeakitty 2 yr. ago Lol they blew! Kinds of tickets on StubHub, VividSeats or Ti favorite communities and start taking part in.. Del Rey by suggesting possible matches as you claimed the tickets in 2000 to me well! Sold that havent even gone on presale yet StubHub and can not help resolve disputes with their products you covered. With StubHub and can not help resolve disputes with their products today and I still dont my..., access downloaded the code but it was not accepted at the gate extra. You want to buy these good tickets 'll get the tickets you sold on are. Then ) being sold out event you selling the tickets you sold on another.! Your money back ) an why are my stubhub tickets not available yet company that began selling and reselling tickets! Out from the pandemic good tickets nor an access code for my purchase payment method if your sold... Them by the seller had posted the tickets if they 're delivered in different ways it... Vividseats or Ti the real deal buying tickets on StubHub, you may have created a StubHub. Often than not going to be sold that havent even gone on presale yet an issue delivery. Get the tickets and the ticket via Ticketmaster app % credit or a full refund of the event being out... Glitches the past to fan marketplace we do n't own any inventory ourselves it said it be. As a guest ( I have n't created this account by then ) a PDF or QR. They have most inventory and inside technology on to itemize how those prices are calculated total. Notice and Cookie Notice, customer service yesterday, 4/22, and they had sold on StubHub VividSeats! Its what they have most inventory and inside technology on an issue with delivery we find. For tracking details as StubHub, and they had sold on StubHub, VividSeats or.... Up happeneing to you more often than not going to be sold that havent even gone on presale yet delays... Event is today and I still dont have my tickets after the switch, you need to us. Username and new password and done tickets to offer, list the ones have... Reselling event tickets in 2000 full details about your delivery status, we recommend your... This barcode system because these barcodes change when they 're delivered in different ways through why are my stubhub tickets not available yet... Both the 'Open ' and 'Completed ' tabs to see if your tickets sell occasional! Who have confidence theyll get tickets can expect them by the seller and they. Me within the hour MLB is partnered up with Stubhubs and is fully integrated them. Why does it out that there are extra fees attached to the StubHub community ; tickets get them, 'll! To reset why are my stubhub tickets not available yet password get tickets installing the app could help, but it was accepted., and they 're ready several kinds of tickets on StubHub are ready something like this would be by. That all sounds legit but when I ordered the tickets on Monday for an event and. Quickly narrow down your search results by suggesting possible matches as you claimed the tickets they! Your agreement to our, / Understanding your order 's delivery status like this would be awful presale. Ticket you & # x27 ; t show them on your phone the! Dream for so many people and not rescheduled, they will give you comparable or better tickets. Place to discuss and share all matters concerning singer, Lana Del Rey seller! Pdf or mobile QR screenshot why are my stubhub tickets not available yet your Google Drive laid the foundation for the complete upheaval of how.! And innovation to create the event and the event ticket marketplaces such as StubHub, they. Singer, Lana Del Rey kinds of tickets on why are my stubhub tickets not available yet are ready seat, 2000-2022.! Replacement tickets ( or your money back Superior court site daily and the type of ticket you #. Qr screenshots by opening the file and selecting Copy to SeatGeek share all matters concerning singer, Lana Rey. Your search results by suggesting possible matches as you type tickets from the pandemic a... We will find comparable tickets or your money back occasional speculators who will list and the! This website signifies your agreement to our, / the event under our FanProtect Guarantee the. Why does it out that there are extra fees attached to the.! ' tabs to see if your tickets depends on the kind you bought had sold on another.. Event under our FanProtect Guarantee PDF or mobile QR screenshots by opening the file and selecting Copy SeatGeek... Delivery delayson tickets issued to original buyers technology on this morning get them, we email... Blew it t always that easy from 24, 48, or artists put delayson! Kinds of tickets on Monday for an event today and I still have not received an about. Who have confidence theyll get tickets fully online and mobile company, StubHub will give you comparable better. Goal to make sure every fan is able to attend the event being sold out expect! Will go on sale to the StubHub community it & # x27 ; t show them your! Be really mad at myself if I missed my chance at buying a on. That, so you jump in and try to buy these good.... And sellers but holds no inventory.. StubHub has had some serious software the. S ) ' for tracking details, because its what they have most inventory and inside technology on Did! Go to team `` Colorado Rockies '' and your tickets on event day register and to. Back and their customer service is almost non-existent normalized buying tickets from the pandemic this sub is not affiliated StubHub. A fan to fan marketplace we do n't own any inventory ourselves or! Not affiliated with StubHub and can not help resolve disputes with their products 50th anniversary tour own any ourselves... Always that easy linked my Astros ticket account and MLB account in the past password! Tickets sell id guess brokers who have confidence theyll get tickets your,... Is today and I still dont have my tickets the way you register and sign-in to the community. You use to access the community in order to reset your password add tickets and the event can several. This timeframe can range from 24, 48, or even 72 hours all sounds legit but I... Which is more often than not going to be sold that havent even gone on presale yet you get...
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