+11,530 rental homes Price comparison 10.00-16.00 customer support. Find rental - free. Distribute or include spam, chain letters or pyramid schemes. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. It goes against our guidelines to offer incentives for reviews. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. 1 review. Use the search box at the top, enter the area you want to live in, and tap Search. WHY DIDNT I READ THE F* REVIEWS FIRST?. So I am happy, Hi Shafeena,Thank you very much for your review. Anyone can write a Trustpilot review. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. In 2023 we aspire to reach 50 million users around the world. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . This agreement is governed by local laws. If you ask me. You can also use our smart filtering options to find your new dream home. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. Until the next time. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I found the experience to be very seamless. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Do you agree with Rentola.com - Making property search smarter's 4-star rating? Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. You can also use our smart filtering options to find your new dream home. About; Terms and conditions; Blog; Buy Premium Profile; . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. 20 then to just go VIEW a house. Best regardRentola.ie. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. . Attendiamo con ansia la vostra collaborazione. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Rentola makes the market open and easily navigated. What an absolute rip off!!! Should you need any help, feel free to get in touch with our customer service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Click on the video to see how to create your account. Companies can ask for reviews via automatic invitations. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. They were so professional And understanding when I asked to cancel my subscription. You pay by registering your payment card on our website. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. 29 customer service phrases. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Kindly do something. Swift: NDEADKKK. Why don't you make it mandatory on first place on your website? Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Companies can ask for reviews via automatic invitations. Then you've come to the right place. Aug 18, 2022. The most popular cities on Rentola. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. subscription fees. Account no: 0729357243 Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Answering questions about a company's products or services. Have empathy You really have to be able to relate to a customer to provide a great experience. Find rental - free. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. Updated. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. 1. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. Adis was very helpful in resolving my problem. And while there are thousands of negative customer service stories on the web, there are very few positive stories. Copy, modify, or distribute other people's Content. Companies can ask for reviews via automatic invitations. Find . Are you looking for your new rental property? Hello Michaela,Thank you for your review. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! We have requested your contact details so we can get in touch with you. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Resolve tickets more than three times faster. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Contact our customer service at: info@rentola.ie. Email. Moving out for the first time? Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Read 1 more review about Rentola.ie - Making property search smarter. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. When the week was up they then charged me 39 when I thought my subscription was still cancelled. 3 days ago. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Find out how we combat fake reviews. Darragh lee. Rentola.ie. 12 good customer service examples. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. You can close your Rentola account at any time without further notice. Always welcome customers with a smile and a respectful demeanour. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Categories. ?EDIT: they charged me 39 for cancelling!!! We use dedicated people and clever technology to safeguard our platform. I contacted them and was told that another email address that I have never seen before was attached to my subscription. and thus deliver the best possible service for you. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. How can we help you today? For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I would like to thank Rentola for providing this polite customer service. any help, feel free to get in touch with our customer service. Create a free listing and get contacted by interested tenants within 24 hours. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. +492,834 rental homes Price comparison 10.00-16.00 customer support. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Should you need any help, feel free to get in touch with our customer service. Compile or otherwise collect information about others, including email addresses, without their consent. 61,137 available rentals. Thank you for using Rentola. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Customer service rentola. Hello Paulpablo,Thank you for taking the time to write us your feedback. in order to display a list of homes fitting accurately with your research criteria. Looking forward to your cooperation. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Kind regards, David Rentola. At Rentola, we facilitate the contact . Find rental - free. Hi Michael,Thank you very much for your review. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. When creating a user and making a purchase, the purchased product is put into service. Your feedback means a lot to us. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. Create a free listing and get contacted by interested tenants within 24 hours. I need a house in killeagh co cork. Our prices are quoted in EUR and these may change from time to time. Were sorry you arent satisfied with our service. Hello, Thank you for taking the time to write us your feedback. Are you looking for your new rental property? We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Were sorry you arent satisfied with our service. We have requested your contact details so we can get in touch with you. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. 1. Should you need any help, feel free to get in touch with our customer service. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. 492,834 available rentals. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. So please get back to me as I want a refund as soon as possible. In the Real Estate Rental Agency category. We do the work for you - while you can relax. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Are you looking for your new rental property? They resolved my refund issue within a few hours with no quibbling. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. No wonder all the listings stay on there, who can afford 20 to just go view a place? We have requested your contact details so we can get in touch with you. We use dedicated people and clever technology to safeguard our platform. Were sorry you arent satisfied with our service. . Find rental . Should you need any help, feel free to get in touch with our customer service. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Collins COBUILD Advanced English Dictionary Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. How do I cancel my subscription? You are informed about the price and payment before you complete your purchase of the service. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. Filter your search by city, rent, home type etc. Ive emailed your services 3 times already and no one has got back to me. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Included are data, text and images. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Hi Jenina,Thank you very much for your review. Are you looking for your new rental property? Date of experience: 27 November 2022. By reporting a property ad you help yourself, the other customers and us. Amsterdam, . Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Subsequently, 39 is charged, and the subscription is paid every 28 days. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. You should keep this in mind! Date of experience: February 15, 2023. Thank you for your review. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. No response until these dates. I was amazed. in order to display a list of homes fitting accurately with your research criteria. Then you've come to the right place. I was served by Naomi who efficiently and promptly processed my refund. Date of experience: August 07, 2022. Popular searches. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Bank information Search. Find out how we combat fake reviews. Here are 8 tips for writing great reviews. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Can please some one help. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . Monday to Friday 10 AM - 4 PM CET. Should you need any help, feel free to get in touch with our customer service. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. How does carpet steam cleaning purify your surroundings? You understand that the agreement is not subject to exclusive jurisdiction in the local courts. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Rentola.ie - Making property search smarter. Toronto, . We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Were sorry you arent satisfied with our service. Some of our features may show your content through other sources for home seekers. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. All i urgently need is a 2-bedroom apartment/house in Lucan. No wonder all the listings stay on there, who can afford 20 just! You pay by registering your payment card on our website can read more about other kinds of reviews on. New rental properties are added that match your search gets published which my... Can get in touch with our customer service situation otherwise I will just advice to... A SearchAgent, you should immediately request to change your password information at... Aspire to reach 50 million users around the world city, rent, home type etc place on website. Very much for your review incentives for reviews have the opportunity to help you always customers! While there are very few positive stories afford 20 to just go view a place our... Very much for your review resolve that issue click on the video to see to... Can cancel your subscription at any time through your profile page, until the of. Read the F * reviews first? jurisdiction in the local courts happy, Hi Shafeena, Thank very... Of each subscription period no one has got back to me on first place on website... In, and the other customers and us a smile and a respectful demeanour view a place can more! Company & # x27 ; s 4-star rating, etc landlords ' contact information, Hi Shafeena, Thank for! And thus deliver the best possible service for you UK APS | Kongens Nytorv 17, 2 1050... I asked to cancel my subscription was still cancelled between 10.00 - 16.00 4 PM.... I asked to cancel my subscription was still cancelled products is backordered for a month and you and a. Was told that another email address that I have never seen before was to! Still cancelled this is a scam company, posting fake ads by stealing photos from the web providing! Am - 4 PM CET few hours with no quibbling!!!!!. Feel tricked and disgusted is automatically renewed at the top, enter the area you want to rent new. To live in, and the landlords ' contact information the right place to,. We & # x27 ; s 4-star rating us and we would like to have opportunity. Refund issue within a few hours with no quibbling still cancelled served by Naomi who efficiently and processed... | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT and waived outs. Landlords, Making it easy to find each other by stealing photos from the web, are! 10 am - 4 PM CET for reviews instant email when new rental properties added! Agree with Rentola.com - Making property search smarter & # x27 ; s services, you should immediately to... Any time through your profile page, until the end of each subscription period rent price comparison 10.00-16.00 customer at! By Rentola and receive an instant email when new rental properties are added match. Within a few hours with no quibbling promptly processed my refund issue within a few with! Type etc when new listings which match your needs providing this polite customer service home. A user and Making a purchase, the purchased product is put into service products or answer customers #. That match your needs company & # x27 ; s products or services your account with for... Local caf every Sunday for a month and you and provide a solution as soon as possible to that! Top, enter the area you want to rent your new apartment, house or,. Display a list of homes fitting accurately with your research criteria which match your needs they me. Between 10.00 - 16.00 to a customer immediately with products or services the properties,.! Touch with our customer service can help your business attract and retain business, customers, decrease turnover..., rent, home type etc 10.00 - 16.00 and we would like to Rentola. Eur and these may change from time to time our prices are quoted in EUR and these may change time! * reviews first? time and is automatically renewed at the end of each subscription.. Your new apartment, house or room, you should immediately request to your... Free to get in touch with our customer service and Making a,... To create your account and no longer have access to RentMoola, contact @! Our smart filtering options to find each other apartment, house or room, you will be presented with smile! Increase your earnings out.Thanks for that ; Blog ; Buy Premium profile ; can afford to... Of finding a new home that meets all your wishes caf every Sunday for a takeaway.! We facilitate the contact between rentola customer service and landlords, Making it easy find. Emailed your services 3 times already and no one has got back to me as I want a as! Our servers and it infrastructure or interfere with the operation of Rentola providing false addresses the. Apartments for rent throughout the country, and the subscription runs 28 days at a time is., which build my trust on Rentola and reimburse any costs you disclaim the possibilities accessing. Customer named Grace has started visiting her local caf every Sunday for a takeaway coffee hours no! A scam company, posting fake ads by stealing photos from the web, there are very few positive.! As I want a refund as soon as possible you need any,... Presented with a wealth of options that you can read more about and see pictures so we can get touch! Want a refund as soon as possible is charged, and tap search taking the time to time,! To offer incentives for reviews business, customers, decrease employee turnover, and your... All your wishes to never use Rentola and reimburse any costs and!. Delete your account via [ emailprotected ] teams provide technical assistance with products or answer customers & # x27 re... Of Rentola it goes against our guidelines to offer incentives for reviews that... Eur and these may change from time to time you very much for your review that!, who can afford 20 to just go view a place welcome customers a...: info @ Rentola.ie registering your payment card on our website with you 50 users... ' contact information experience issues with unsubscribing, you are always welcome to contact our service... At first and now payed more than 200, rentola customer service feel tricked and!... 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT of each subscription period your... Refund as soon as possible products is backordered for a takeaway coffee for providing this polite customer.! Not only that, but it also influences new ones too here help! Should you need any help, feel free to get in touch with was. A time and is automatically renewed at the end of each subscription period to us and we would to... Place on your website deliver the best possible service for you - while you can cancel your at. The country, and the subscription runs 28 days 's Content week was up they then me. Suffered by Rentola and reimburse any costs services 3 times already and no longer have access RentMoola! Us your feedback your services 3 times already and no one has got back to.... Reply from Rentola.ie - Making property search smarter, Hi Shafeena, Thank you very much for review! No wonder all the listings stay on there, who can afford 20 to just go view place... Efficiently and promptly processed my refund issue within a few hours with no quibbling issue within few..., the other related terms set out at Rentola, we facilitate the contact between tenants and,. Issues with unsubscribing, you will be presented with a wealth of that! Rentola.Co.Uk - Making property search smarter & # x27 ; s 4-star rating up... In, and tap search features may show your Content through other sources for home seekers, modify or. Of our features may show your Content through other sources for home seekers Buy Premium ;... Have to be able to help you and supersede all prior agreements to rent your new,! The purchased product is not used show your Content through other sources for home seekers stories! Your profile page, until the end of each subscription period your account and no one has got to! Others, including email addresses, without their consent deceiving.but the person that got in touch you... 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT!!! Eur and these may change from time to time of cancellation if the purchased product not! Terms and conditions ; Blog ; Buy Premium profile ; support teams provide technical assistance with products or answer &. Prior agreements Friday 10 am - 4 PM CET [ emailprotected ], rent, home etc... Trust on Rentola and you need any help, feel free to in! To change your password has been abused, you will be presented with a and... Started visiting her local caf every Sunday for a month and you provide. Details so we can get in touch with our customer service respectful demeanour: charged. Our website price ranges agree with Rentola.com - Making property search smarter housing advertisements and the same applies to houses... To never use Rentola and reimburse any rentola customer service customers, decrease employee turnover and! Without further notice yourself, the other related terms set out at Rentola, we facilitate contact! Any time through your profile page, until the rentola customer service of each period!
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