Any ride with a standby wait time is eligible for DAS return times. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? Thank you in advance Casey. DAS does not require any additional purchase with the Disney Genie+ system. Disney DAS & How to Get It | How to Use DAS | DAS with Disney Genie | FAQs. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. This was over video chat. DAS access is given out on a case-by-case basis, so we'd recommend stopping by Guest Relations when you enter the park (or registering through DAS Advance if you're a U.S. resident) to see what accommodation options are available for you. Hi, is this available to non-USA residents? Just saying. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. Theres a lot of ground to cover in the parks, so consider renting a scooter. You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. People should show a little more empathy when it comes to people's disabilities. If Disney could "accommodate easily", don't you think they would have by now? Follow this link to sign up for DAS Advance. Thanks so much for any help you can give me! This is actually preventing our decision on going. Note that a photo will be taken. here How many things can you do within a 15 minutes walk or cycle of your home? Using some secret entrance? Cart. Im told I must register on the day. Can we rent a wheelchair in combination with the das pass? Some people with ADHD or autism qualify for DAS. You do not need to purchase Genie+ or individual selections to utilize DAS. They require you to use DAS system. The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? And like the other poster said if you don't get one at one park try again. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? Our step-by-step guides will save you up to 4 hours a day. Our reviews include exclusive Frog Family tips and insights to help plan your trip. How does the access to the rides work for DAS? Any help grateful. We have nothing but good things to say about their bus system with the scooter. If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. Does that mean that I get it and have 60 days to use it? | Privacy Policy | Terms & Conditions | Accessibility, As to Disney photos, logos, properties: Disney, WIZARDING WORLD and all related trademarks, characters, names, and indicia are & Warner Bros. Entertainment Inc. Publishing Rights JKR. Has this happened to anyone else recently? At restaurants, they will let you bring the scooter to the table, but then someone from the party may need to bring it outside, and then back again when its time to go. Depending on the experience, guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait.". I registered for 2 rides, one is for 1:30 and the other is for 5:00 - those were the only times available. The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. I have ptsd with anxiety and was provided a DAS pass. The contrast between foreground and background text will increase. The diaper suggestion makes me want to cry. Your Cart . just really wondering what happens in these cases. Trying to get to the parks early has always proven to be a good strategy. Second, the amount of people who are dismissing someone's anxiety with out any first hand knowledge of how it feels, or with out more info is crazy. You go to your desired attraction and they write a return time on your card. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. We are due to arrive for vacation on Wednesday 31st August. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. This is your starting place for a less-stress, more-fun vacation. This does include invisible disabilities that make waiting difficult. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip. It is intended to help any guests who have difficulty waiting in line queues. He would be interested in the audiodescription service. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. shopDisney. Plus, park hours, special events, weather, and more! In October 2021, two new features were added to the DAS program. Do you think we will be able to call on arrival to register for DAS? Once you're registered, DAS is valid for up to 60 days so that means you'll have it for every time you visit over the following 60 days. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. This program replaced the old Guest Assistance Card program a few years back, as unfortunately, many people were starting to take advantage of this program and removed the benefits it offered to those who truly needed it. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. All rights reserved. Lol. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. Push through the crowd of people, trailing her family in tow? Disneyland already complies with the ADA when it comes to disability ride access so if you have mobility issues or need to transfer from an ECV or wheelchair to ride, you do not need DAS. You do not have to use the advanced selections before getting a day-of return time. Money over equality I guess. Color me confusedyou want a DAS but your concern "isn't wait times"? I have anxiety and am prone to panic attacks when around a lot of people. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. For families traveling with a loved one with autism or a related sensory disability, the DAS offers a way to enjoy attractions without waiting in a crowded, often overwhelming space. Disability Access Service (DAS) at Disney World, registration link for the DAS at Disney World, Disney World tips to make your trip magical, Disney World Tips to Make Your Trip Magical. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Otherwise you need to request this in person at the Park. Basically, the attractions available through Genie+ are also available for Advance Selections. Gear Up for Your Visit. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. No, the Guest Relations cast member will speak with the guest (or guardian) for whom DAS will be issued. at Guest Services on my first day. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. You do not choose a return time. Let us know if you have any more questions :). Note that DAS is still determined on a case-by-case basis. Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. There are a total of 7 of us in our group. Generally, Guest Services does not keep records and policies could change, so it's not guaranteed. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. Don't forget to take advantage of the 4+ Fp+ you can get each day! Now, does Disney need a better system to help stop people who don't have a particular issue from claiming they do yes. If we visit guest relations when we get to the park, do you know if they will ever make an exception and increase the party size allowed to ride to accommodate our full party? Yes, you would need to reapply. 3) There is no reason continue the abuses of the old GAC. The two kids would need to be separate (cant be listed as a guest of the other kid) and each would need their own return times. I must queue with my son (who needs DAS because he cant queue!!) Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. Download a VPN app and use it to bypass the need to be in the USA or Canada. The maximum is six guests per DAS. Perhaps look into other options if you get denied again. The individual requesting DAS must be present when registering, either in the video call or in person. If you have this pass, your child can stay in the stroller until the loading area is reached. Minions and all related elements and indicia TM & 2023 Universal Studios. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. Scroll down to "Ready to Chat with a Cast Member?" When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? It happens - that's why they make Depends. Remove the accessibilty icon while viewing the site. This is separate from the Advance Selections, which you can have two per day. This comprehensive program is about more than just getting ahead in line; it is designed to ensure that every guest and family has a toadally amazing Disney experience. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. We are going to Disneyland at the end of September and our brother has multiple disabilities. Could you give me some advice or a link to book DAS, will we need 4 separate passes and does this include free car parking. It wasn't until Disney changed the policy to "physical disabilities don't qualify for DAS" that people stopped doing it. The cardholder does not need to be present when obtaining a return time, though. You can still sign up for DAS in person at the parks! Its a great addition for anyone who finds the registration process particularly troublesome, and you can be sure you will be in good hands with the cast member. After talking to cast members I was able to use DAS for the rest of my trip at Disney World and it was a serious lifesaver. However, the issue over anxiety is not unique. Recently, updates were made to the Disability Access Service at Disney World to be even more user-friendly! Hope your get it sorted and that you have a magical trip!! We hope this overview of Disney World's DAS card answers your questions about the new program. This post will help explain the DAS pass at WDW and how to use it. First, it depends on how you "do Disney". You can access it byclicking on the bottom three lines and scrolling down the menu. You do not need to have a doctors note or even reveal the details about you or the individual's disabilities. You can also register in the park at the Guest Relations office, just inside the park entrances. If park hopping, selections will become available once you tap into that park. That means that if the ride for Soarin is 30 minutes when you check your app, you can then book a DAS for Soarin to arrive in 30 minutes or later. For a better experience, please enable JavaScript in your browser before proceeding. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Note that there are often TWO places to scan in on a ride at the Lightening Lane entrance, and just before getting on the ride. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. May we use the DAS card? If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. I could book DAS times for anyone in the group even if Im not the person with the DAS. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. Thanks! If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability, it says on the Disney website. 7:00 AM to 11:00 PM Eastern Time. The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. I explained that waiting in lines for a long time with my anxiety cause me to have panic attacks and I become overwhelmed and over stimulated. Guest Relations cast members are well versed and will walk you through the DAS process. How to get the DAS Disney World. You do need to describe the accommodations needed to fully enjoy the park. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. 20002023 Undercover Tourist. I tried repeatedly to book DAS for my son from here in the UK. There just isn't a way to make this happen like that. We are going to Disney in April. If you get denied, try calling again. Hi! Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. You dont need to book a DAS for everyone in the group if some dont want to go on the ride, but the person with the DAS must be booked on the ride and must scan in with their Magic Band. My 11 year old son has CP and although we have been to Disney before he was a lot smaller and a stroller was sufficient. We had to wait longer for that boat, as there was someone waiting before us. It may not display this or other websites correctly. If you do bring your scooter all the way to the ride loading area, they may need to move it to the exit so you have it when you return. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. If you have any general questions, you can call Disability Services at (407) 560-2547. When chosen, they reflect the current standby wait. You need to explain why you can't wait in line. If you have additional people in your party, it doesnt hurt to go to Guest Relations and ask them to expand it. Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. You can register and find more info here. There is a fully refundable $25 daily deposit for use. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. I would call back and speak with a supervisor. I was denied DAS and had always used it in the past, so not sure what a trip would be like without it since we barely got by last time even with it. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. We decided to wait, and were glad we did because we didnt need Genie+. I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. Or dont come!! It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. Or. If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. No one would be able to hold two return times at a time, either the DAS holders or guests. Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. 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