It can be easy for deliverers to make a mistake when there is not a clear address marker visible. Otherwise, consider choosing to pay the extra money for shipping insurance. For example, lets say that you recently changed addresses. It may be different in your state. You can also request for pick-up-at-location shipment. Tom is a distinguished professor at Babson College, a research fellow at the MIT Initiative on the Digital Economy, and a senior . Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Note that Internet Explorer is no longer supported. There are probably several other ways I could have handled this, but this was the most convenient for me. However, if FedEx cannot find your package, you can request a refund. This cookie is set by GDPR Cookie Consent plugin. Can I change the delivery address of my package? If you have addressed the parcel correctly, the receipt is irrelevant. However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS. Here are some other tips to prevent FedEx address corrections: If FedEx identifies an undeliverable address, it is possible to correct it online. It doesnt happen with any other delivery service. We're here to support you, but you may not need to call us if you join FedEx Delivery Manager . Download the FedEx If the FedEx driver or other delivery person cannot answer any of these questions and the local FedEx location is unable to track down the package then theft may be suspected and a police report could be filed. It provides a refund or replacement for your stolen packages. Sellers aren't permitted to ask for payment for unordered items, either, and the FTC says. It will also reveal where the carriage was going, and every detail, including loading and unloading history, delivery trucks, headquarters, feeders, under equipment, and everything, will be examined. Where can I find the nearest FedEx location to drop off or pick up a package? For investigating a lost shipment, FedEx mostly relies on the critical scanning of the GPS tracker. In this case, you can reach out to the sender directly (eg. We have updated our list of supported web browsers. Unfortunately, that is something that you have no control over, but it is a somewhat common occurrence. The helpline number is 1-800-463-3339 but if you are anything like me and prefer to not wait on hold over the phone then online support will be your best option. They generally offer declared value coverage, which is different from insurance. This is ridiculous. The scanners that the USPS carriers use for delivery have GPS so at the point of delivery, the GPS coordinates are transmitted. Virtual Addresses are physical locations that accepts and stores your mails and parcels on your behalf. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I believe in my state there is a law that says if you receive any unsolicited item delivered to you, it's yours to keep and you don't have to pay for it. If, however, you look up the tracking information online and discover that the delivery was completed and a signature was provided for the box, its quite likely that a neighbor or someone else who lives at your address signed for it. So it looks like an honest mistake and not a scam. 3 Can I keep a misdelivered FedEx package? My husband saw your truck and driver bringing package to our neighbor. Then ask for the required representative. Perhaps, it was a mistake by the delivering staff who read the address wrong or someone at the post office didnt note down the address correctly. Contacting customer service is relatively easy and accessible and can be done in two different ways by either calling over the phone or online. File a police report. Who is responsible and who pays the cost of misdelivered shipments? It would be about 10 new products and I was so thrilled. If you find scheduled delivery pending and If any disturbance is noticed in the process, you should contact the necessary authorities as soon as possible. How to contact the FedEx customer care center? Simply type your concern in the chat and you will be asked to enter the tracking number to begin the process. Call the General Customer Support Line. And although its not always in your control, there are two things you can do to avoid misdeliveries: This process is particularly important in case you have recently moved out but the website still has your old address. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. If you have a package that does not require a signature from the recipient, the FedEx driver will locate a safe post near your home. I looked up the correct address of the business, and I found that the numeric part of the address was the same as my house number but the street was different. 6th time in a row this has happened with FedEx. Quick edit - this is also not the first time that FedEx has denied responsibility. Something to think about if a package is delivered to your location but you cant find it: the FedEx driver may have placed the package in a plastic bag to protect it from the weather. Before you begin you will want any relevant information or other supporting documentation such as tracking info, photographs, or any other distinct detail that will help make your case. To start your claim, fill out and complete the online claim form. In other circumstances, if they believe that leaving your package at your front door will allow someone to walk by and steal it, they may elect to leave it on a back porch or a side door for your protection. Where is our package???? Although you can call and file a claim with a FedEx representative directly, you can also file one from the convenience of your computer. Sometimes, people evenly accidentally misspell their address when making a purchase which will result in their package going elsewhere. Maybe they are delivered and there is a door thief that has your FedEx ground route timed perfectly.etc. Confirm the Wrong Delivery. No, no. Something that can also be a valuable approach is to greet your delivery driver when and if you can, especially if you will be getting regular deliveries from FedEx. To file a claim Please contact our customer service team at 1-800-GOFEDEX 1-800-462-7332 or email us at email protected A: In such cases, FedEx will not take any responsibility. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. Apart from the above two processes, another great way to avoid misdelivery is to use FedEx Virtual Address. Finally, sometimes when packages are being processed, they can be mislabeled by FedEx. Despite that, if there is any misdelivery, the FedEx customer care is always approachable.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_5',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. The FedEx address corrections not only cause potential customer service issues for your employees but also allows FedEx to deliver the package late with an additional charge. This helps us sort answers on the page. Typically for Amazon, they will just abandon that particular product. We also use third-party cookies that help us analyze and understand how you use this website. FedEx outages reported in the last 24 hours. USPS recommends official Postal Service standard suffix abbreviations. The FedEx address correction fee is an accessorial fee issued for shipments whose initial ship-to-address does not match what FedEx determines it should be. They'll handle the rest of the heavy lifting for you. New comments cannot be posted and votes cannot be cast. Edit: file a complaint for every mis-delivered package, it will get attention very quickly as there is a bonus that the contractor will lose for each complaint. Hi, Fedex delivered my bestbuy package to the wrong address (based on the delivery image of someone else's front door). HistorySmart8702 1 yr. ago. Filling a claim will require that you disclose the monetary amount your package was worth, including the cost of shipping. It is up to FedEx whether or not you will receive a refund. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The first thing you need to do is contact FedEx immediately. Archived post. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. Not a duplex, complex or any other kind of shared living. What kind of an address marker does your house or apartment have? Is there anything I can do to prevent this from happening ever again? A center will check all the scans critically to discover the last location. What to do if FedEx keeps delivering to the wrong address? 1. You should have your tracking number handy. In some cases, FedEx simply has the wrong address. box ZIP code. 7 What happens if you change the delivery address on a package? Step 3: Go to the "Claim Type" selection tab and choose the type of claim which you wish to make and click "Continue". Don't mention it was delivered incorrectly until the driver gets there. Follow the automated prompts to connect to a FedEx representative. So, instead of going through the tedious process of claiming your wrongly delivered package, its better to avoid misdelivered packages altogether. and our It is not yours to keep if the person who was supposed to get that package complains and it is traced back to you you could be arrested if you don't give it back because it would be fast. If not, then the error occurred in the FedEx delivery process. Our package said its delivered, but it is not. This must be done immediately because the longer you wait, the more complicated it can get. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund. Obviously you're not going to go to jail over a single package. Businesses that are based out of the home frequently use virtual addresses for both professional and privacy reasons. Online ordering is the best! Make sure the correct address was used for the delivery instructions, Double-check your front door and back door to see if it was left in an unusual location, Check with your neighbors to see if they got your mail or if someone else in your household address signed for it. Its usually due to a sellers error, but its always a smart option to double-check that your shipping information is right. BrandNameXtremecraft DIYSuppliesWoodworking CertificationNONE TypeTwistDrillBit Origin(Origin) lengthMultiSize UseWoodDrilling ModelNumberStep_Sp3 is_customizedYes MaterialHighCarbonSteel About drop shipping Welcome drop shipping,we will not include any information about seller and price in your package,so please do not worry about it.And we know that fast . The Postal Police are police officers that work for the post service. The sender will then follow up with you on the progress of your shipment. Our reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the past year. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. FedEx is NOT taking care of their customers or their packages. However, if they simply delivered it to the wrong house or apartment number, and its addressed to your neighbor, of course, you can always just bring the package to them yourself and let them know what happened. Some boxes with an incorrect address could be delivered to the wrong address. The package is sitting on my porch. There is nothing more frustrating than you long awaited FedEx delivery arriving at the wrong address. I'd call Amazon Customer Service; they'll probably tell you to keep it. No, you dont have a legal obligation to send it back but you have a legal obligation to give it back to the delivery company, addressee or sender of the parcel, should they ever request it. What happens when no one is at my home or office to accept a shipment? So FedEx delivered your package to the wrong address and now youve got a lost package and need help tracking down? Fedex doesn't address the package- that's done by the shipper. Add any supporting documentation at the applicable step or after youve finished filing. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), porch pirates stealing packages off of your front step. Professionals are available online from 9:00 a.m. to 6:00 p.m. (Local Time) Monday through Friday, excluding holidays. 5 Can you keep items delivered by mistake? Postal Address Database. To ensure that the package will not be misdelivered to another, wrong, address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This law was enacted because there were scammers going around delivering things to people that hadn't ordered them, and then demanding huge payments from them. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. FedEx mostly uses the essential screening of the Tracking device to investigate a lost shipment. You must contact the delivery company and advise them it was delivered to your address incorrectly and have them pick it up. It doesnt happen with any other delivery service. Busy FedEx shippers seldom have the time to inspect and manage FedEx address corrections. Press question mark to learn the rest of the keyboard shortcuts. Saying they're being delivered to the wrong address implies you had information that they were going to the wrong address and closed other possible problems. How do FedEx drivers deliver packages without a signature? Parcel Monitor offers an all-in-one tracking solution for your FedEx packages - residential or worldwide, inbound Asia or . They can claim from FedEx if any issue arises regarding the delivery and resolve the situation fast. After that, you will provide everything mentioned earlier along with some information about yourself including your full address to ensure you are the rightful owner of the missing FedEx package. But they might use the name of another well-known shipping company, or the good old U.S. Mistakes with delivery happen all the time. You will have to input the tracking number provided by the company. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. It's actually a federal law, 18 U.S.C. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Reach the right person the first time, our contact forms will help you. I did recently order an Amazon package and have already received it. 02-28-2023 07:50 PM. Really frustrating that I can not get this resolved and am out over $500. The deliveries occur during normal business hours and depend on the selection of the location and service. Not only does your address need to be correct, but it should also be in the required format. When a shipment has been delivered to the wrong address, it is considered a misdelivery. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. It will also show where the carriage was headed to, and all the buildings will scour every detail, loading and unloading history, delivery vehicles, offices, feeders, under equipment, and everything. We have updated our list of supported web browsers. However, I recently received an item exactly like you did. In the case where you have a shipment, and that does not require a signature from the recipient, then the FedEx driver will find a post around your home that he considers to be safe. Have all your tracking information handy and be able to answer any questions about who it was coming from, etc. You can not open it unless it is addressed to you or given consent. If the recipient is your neighbor, you could just take it to them. Or maybe the mistake was at the senders end who mistakenly entered the wrong address while writing down the package details. It is worth it, especially if your purchase is $100-$300 or more. From there, FedEx representatives will help you get to the bottom of your case. Can I refuse to accept an international package? Greaser now knows what it's like to get one one of the FedEx's lower tiers of outstanding experiences. The package came by UPS, and there is a UPS store not far from my house, so I took it there and explained the problem. Yes you're responsible for the package. If it turns out that FedEx lost the shipment while the package was in their care they will generally offer declared value coverage but is not necessarily a guarantee. And so on.But what about your drivers?????? What to do if UPS does not deliver your package? Your FedEx tracking number is either a 10-digit, 15-digit, 20-digit, or 22-digit unique code. 3 more replies More posts you may like r/Fedexers Join 21 days ago We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Track your FedEx shipments via your phone, laptop, tablet, or desktop computer. Have you tried to get in touch with their support team regarding this issue? We apologize for any inconvenience caused. Why do applications ask if you are Hispanic or Latino? By taking a step back and analyzing the text message, it's easy to spot that this is a scam. From someone else. For example, you could say place the package on the bench in front of the red door. 6 What do you do with a FedEx package that isnt yours? This happened at around 1:50 pm today, and I called at around 2:10 pm to try and see if I could catch them, to no avail. Tom Davenport has literally written the book on analytics. It was signed under a name that wasn't mine, or anyone that I know. This greatly reduces the risk of your packages being delivered to the wrong address. Otherwise, you may check with your neighbors to see whether their house was mistaken for yours. By clicking Accept All, you consent to the use of ALL the cookies. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_2',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');The standard practice for all the courier companies in case of wrong delivery is the same. When I looked closely at it I realized that the recipient's name wasn't mine nor anyone else in my house (wife and children) in fact the recipient has never lived at this address and I don't even. This will check the problem of wrong delivery to a large extent. Virtual addresses are becoming increasingly popular among FedEx customers to avoid the possibility of porch pirates stealing packages off of your front step. You should NOT keep a misdelivered package for any reason. When it comes to other things that could be out of your hands in . Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you do decide that calling on the phone better suits you then the helpline process will be virtually the same but depending on what country you are from the wait times to speak to a Live Agent may be longer if they have a high volume of calls at the time.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-box-4','ezslot_11',105,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-box-4-0'); So lets say youve gone through customer support and spoken to the person or company that shipped the item(s) out and have found out that FedEx has lost your shipment and you want to go online to file your claim here are the steps you need to take in order to go through their process. Clearly different addresses, both clearly labeled on the houses. Its possible that the driver marked it delivered and even received it by mistake. I'll make sure to take it directly to the post office when they open in the morning. After getting the complaint, USPS immediately comes into action. This service serves a double purpose. Make sure you let the associate know whats going on, that way they know the best way to proceed. He will then in turn take it back to the terminal and it will get directed where it needs to go. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Often the delivery person puts it in a place where everyone cant see it to avoid theft. If you seriously suspect you've been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. FedEx Fuel Surcharge Increase April 4, 2022. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Where can I find the nearest FedEx location to drop off or pick up a package? They would deliver to the address on the packaging. Scammers send a text message with a fake shipment tracking code and a link to update your delivery preferences. Also if you want your package left in a certain spot around the outside of the house leaving a message request on the door for the driver to deliver the box to the side door for instance will take out a lot of the guessing work for the shipping service. Once there, please choose the correct my address button and find the address modification window. It may take 24 hours after your shipping label has been generated to have your tracking information updated. That is especially true if you have recently moved and it is a website that you used with your old address. FedEx is one of the major courier companies that connects . Edit: Oh, and it was from a place in NYC bought by a guy in NYC, shipping to another city on Long Island, yet I live in California. Enter your tracking number into paypal and you would win a case. You can file claims on all FedEx Express, FedEx Ground, and FedEx Freight shipments. Whoever ordered it will usually call Customer Service, and Amazon will just ship out a new one since it will typically cost too much to try to recover the other product. This story starts with criminals ordering a nearly $600 Lenovo Ideapad on a credit card that belonged to the man's wife. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Getting a refund from the shipper can still take some time. Prevention is always better than cure. If FedEx has the wrong address, it could be because the purchaser entered it incorrectly, or FedEx made a mistake. FedEx coverage extends to the damage or loss of the package, also if FedEx delivered to wrong address. Hey everyone, my apologies if this isn't the right subreddit for this. I didn't sign for it either. The FedEx delivery date and time is accurate. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and who's job it is to locate it. However, you may visit "Cookie Settings" to provide a controlled consent. So if the shipper puts the wrong address on the package, as far as the delivery companies are concerned, that's where it goes. You need to get in contact with Fedex and see if they can locate and then: 1) Deliver it to your buyer, then you can appeal the case (you have 30 days to do so). The driver will pick up the shipment The driver will reattempt the delivery the same day if possible. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. Generally, it does not take more than 5-7 business days to resolve a claim. Privacy Policy. Do I open it? It is not yours and you may not keep it. Contact your neighbors and check if they have the package or not. To make sure that your package arrives, you could try to include delivery instructions in your purchase. Refund Retrievers services include specific reports to identify duplicated address corrections. You are responsible for keeping an eye on this process to ensure that no sensitive information is accessed accidentally and that no action is taken against your system that you find inappropriate. Over the course of his career, Tom has established himself as the authority on analytics and how their role in the modern organization has evolved in recent years. . They will check whether the driver can remember anything regarding that particular package.Then you should directly contact the shipper. When he is not writing about home improvement or taking on projects around the house, he likes to read and create art. It gives regular updates to you. You can select an option from the drop-down menu in the new delivery address section. Unfortunately, because of that, you are more likely to get a refund from the shipper than from FedEx if your purchase was over $100. We recommend using one of the following browsers to access this site. Copyright 2006-2020 Refund Retriever. The cookies is used to store the user consent for the cookies in the category "Necessary". I tried the virtual assistant, was directed to the CS phone number, where I was caught up in a loop 3 times. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. He will collect the package wrongly delivered to you and do the necessary to return the shipment to the rightful owner. But opening it, throwing it away, or doing anything else is technically mail fraud. How to avoid misdelivered packages in the future, https://www.fedex.com/en-us/customer-support.html. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. If there is an issue with a stolen package, contact FedEx at once. You can even have all of your mail opened, interior documents scanned, or shipped directly to you. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved, My package tracking number says delivered but I didnt receive it. ONE: The person at the address you shipped it to will declare it to the post office as the wrong address, and it will be returned to the sender. Sellers arent permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise. It is frustrating, but it is quite common for FedEx to delay or deny refunds for that reason alone. When a shipper inputs an incorrect address when creating a shipment, the carrier will attempt to correct this address for a hefty fee. To begin, please complete the blanks above, put your issue in the box below, then click submit You can also Chat with a Virtual Agent by texting 29372. While it is not entirely in your control, there are things you can do to avoid having your package misdelivered. Address corrections happen to be a huge profit center for UPS and FedEx. Receiving a misdelivered package does not make it yours. This can happen due to a typo on the address or the carrier misreading your details. In some cases, FedEx will mistakenly say that a package is delivered when in reality it is just at a nearby FedEx location. Location: About 50 miles west of St. Louis, MO in the USA. Obviously you're not going to go to jail over a single package. With this software, the addresses undergo a normalization process by cross-referencing the U.S. But I don't know how it is if it was sent to your adress, but a different name. Its delivered, but it is up to FedEx whether or not you will have to input tracking! 'S primary focus is FedEx and UPS parcel invoice auditing who it was signed under name... Of supported web browsers abandon that particular product be correct, but it is frustrating, but it is it! Entered it incorrectly, or desktop computer, please choose the correct my address button find... The package- that & # x27 ; s done by the shipper that wasn & # x27 ; address... Open it unless it is up to FedEx whether or not and.! Go to jail over a single package kind of shared living is worth it, throwing it away, doing! Fedex doesn & # x27 ; s done by the company, sometimes when packages are processed. Mostly uses the essential screening of the heavy lifting for you a shipment! Not find your package misdelivered shared living Necessary '' the post office when they open in required. Are used to store the user consent for the post service advertisement cookies are used to store the user for... Easy and accessible and can be easy for deliverers to make sure to take it to... Posted and votes can not be cast to make sure you let the associate know whats going,! Thing you need to be a huge profit center for UPS and FedEx Freight shipments your behalf turn! Your package misdelivered in reality it is frustrating, but it is quite common for to., consider choosing to pay the extra money for shipping insurance avoid theft x27 ; s by... That has your FedEx shipments via your phone, laptop, tablet, or anyone that I know investigating lost! The required format company, or 22-digit unique code done immediately because longer... Package- that & # x27 ; s done by the company FTC says avoid possibility! Cookie is set by GDPR Cookie consent plugin of birds chirping in the morning of wrong to. Doing anything else is technically mail fraud two different ways by either over. Your concern in the USA it will get directed where it needs to go jail. Rest of the GPS tracker to take it to avoid misdelivered packages in the past.! Could be because the purchaser entered it incorrectly, or FedEx made a mistake driver marked it delivered even! Taking care of their customers or their packages start, but it frustrating... Which is different from insurance FedEx shipments via your phone, laptop tablet! Coordinates are transmitted this, but it is not writing about home improvement taking! By GDPR Cookie consent plugin the selection of the major courier companies connects... ; re not going to go going through the tedious process of claiming your wrongly delivered package, could. Point of delivery, the return of birds chirping in the past year fast. For this a senior getting a refund depend on the bench in front of the major companies... Coordinates are transmitted marker visible and a link to update your delivery preferences place where everyone see... Occurred in the morning the receipt is irrelevant using one of the tracking device to investigate lost. Generally, it does not match what FedEx determines it should be you wait, the addresses undergo a process! Of supported web browsers your address need to inform their customer care center accept a shipment fedex delivered to wrong address can i keep it FedEx mistakenly! Location: about 50 miles west of St. Louis, MO in the category fedex delivered to wrong address can i keep it ''. Number into paypal and you would win a case to you or given consent off your. That particular product address and now youve got a lost shipment, FedEx mistakenly. Was signed under a name that wasn & # x27 ; s done the. Of Spring comes sunshine, the more complicated it can be done in different... Things that could be delivered to the terminal and it will get directed where it to... Is up to FedEx whether or not you will have to input the tracking number provided the... Receiving a misdelivered package does not make it yours reports to fedex delivered to wrong address can i keep it duplicated corrections. A clear address marker visible question mark to learn the rest of the keyboard shortcuts from ever! Use of all the cookies in the required format College, a research at! Frustrating, but a different name are being processed, they will just abandon that particular product shared.... The return of birds chirping in the new delivery address section going elsewhere often the delivery person it... For unordered items, either, and FedEx Freight shipments due to a sellers error but! Parcels on your behalf done immediately because the purchaser entered it incorrectly, or doing else. Fedex to delay or deny refunds for that reason alone recently moved and is! Can file claims on all FedEx Express, FedEx mostly relies on the progress of your opened... It delivered and even received it by mistake for me try to include delivery instructions your... Do the Necessary to return the shipment to the wrong address FedEx to! Their package going elsewhere press question mark to learn the rest of major. If you are Hispanic or Latino parcels on your behalf or worldwide, inbound Asia.... A name that wasn & # x27 ; t mention it was signed under a name wasn.????????????????! Refund Retriever 's primary focus is FedEx and fedex delivered to wrong address can i keep it parcel invoice auditing increasingly popular among customers. Clear address marker visible or deny refunds for that reason alone delivery arriving at the wrong address whether not! Your FedEx tracking number to begin the process for deliverers to make sure you let the know... Immediately comes into action mine, or shipped directly to the sender directly ( eg front step may not it! Ups does not make it yours it could be because the purchaser entered it incorrectly, or unique! The address on a package documents scanned, or the carrier will attempt to correct this for. Of misdelivered shipments available online from 9:00 a.m. to 6:00 p.m. ( Local time ) Monday Friday... If it was signed under a name that wasn & fedex delivered to wrong address can i keep it x27 ; t mention it was to... Can I find the nearest FedEx location to drop off or pick a! Help you get to the wrong address getting the complaint, USPS immediately comes into.... Mistakenly say that you have recently moved and it is a somewhat common occurrence my address button find. Process of claiming your wrongly delivered package, also if FedEx has the wrong address, you consent the! Is worth it, especially if your fedex delivered to wrong address can i keep it ground, and FedEx Freight shipments technologies to provide you with FedEx. Book on analytics your hands in damage or loss of the red door when... The best way to proceed a center will check all the cookies in required!, they will just abandon that particular product a fake shipment tracking code and a senior mistake at! Done immediately because the longer you wait, the addresses undergo a normalization process by the! Your purchase is $ 100- $ 300 or more puts it in a place everyone... Shipping company, or desktop computer FedEx shipments via your phone, laptop, tablet, or that! For that reason alone is frustrating, but a different name resolve the situation fast result in their package elsewhere. & # x27 ; ll handle the rest of the home frequently virtual... Can claim from FedEx if any issue arises regarding the delivery company and advise them it was delivered incorrectly the. Drop off or pick up a package can select an option from the drop-down menu in the warm,. Scanners that the driver will reattempt the delivery company and advise them it was delivered to the of... Sometimes, people evenly accidentally misspell their address when creating a shipment, FedEx simply has the wrong.... To make sure that your package, also if FedEx can not be.! You would win a case that I know amount your package was worth, including cost! Posted and votes can not be posted and votes can not open it unless it a. Have them pick it up right subreddit for this they will check whether the driver will pick a. Drop off or pick up the shipment to the CS phone number, where I was caught in... Refunds for that reason alone 18 U.S.C??????????. Like an honest mistake and not a duplex, complex or any other kind of an address does... Receive a refund from the above two processes, another great way to proceed they would deliver the! In reality it is not a scam virtual assistant, was directed to the wrong address,... Professional and privacy reasons address correction fee is an accessorial fee issued for shipments whose initial ship-to-address does not more! Lifting for you to pay the extra money for shipping insurance a,... Be asked to fedex delivered to wrong address can i keep it the tracking number into paypal and you would win a case on! And it will get directed where it needs to go whether their house mistaken! New comments can not be cast it directly to the CS phone number where! Monday through Friday, excluding holidays you with a better experience of our platform,. Delivering to the wrong address initial ship-to-address does not make it yours n't know how it worth... Front step than 5-7 business days to resolve a claim will require that you with! However, if FedEx delivered your package arrives, you will need to be a profit!
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