sample letter to homeowners association for harassmentsample letter to homeowners association for harassment
*** Having a written record is the best way to assert your rights and protect yourself against landlord retaliation. Should Towing In An HOA Community Be Allowed? One of many examples can be found. A good starting point can be to learn what it means when someone is harassing you. The language still leaves room for debate about the point at which annoying behavior becomes abusive or a strong expression of opinion becomes intimidating, but it is a place to start and a basis for taking action against homeowners who cross the line. Experiencing harassment by Homeowner Associations can be stressful, and it can leave you feeling singled out and abandoned. Your members are busy people, so they may not have time to read a long letter. Piled together, monthly payments for living in an HOA can quickly skyrocket, While having an entity that manages the community can be convenient, it can also be a source of conflict. HOA Assessment LetterHOA Board Resignation LetterHOA Closing LetterHOA Complaint LetterHOA Demand LetterHOA Estoppel LetterHOA Violation LetterLetter From HOA BoardLetter To HOA BoardSample HOA Board Letter. Homeowners associations (HOAs) are considered legal entities where both homeowners and board members have obligations and legal rights. This isnt a community association problem per se; it is a societal problem that community associations, which are, after all microcosms of society, reflect. When he discovered that the game of life doesnt follow the same rules as the sport he used to make the calls for, he quickly became abusive. We've created sample templates to help you get started. But in most cases, harassment involves a series of repetitive actions that occur over some period of time. How dare you accuse me or threaten me of being neglectful. And if the association doesnt take action, the owner is well within their legal rights to sue.. Associations do have an affirmative obligation to intervene in these cases and could be charged with violating fair housing laws if they do not. If youre ready to start talking to your board about hiring some help, get free quotes from HOA and COA managers in your area. Typically, an HOA violation letter will include information regarding the offense, a declaration stating the HOAs laws or rules that were violated, a compliance date, suggestions on how to solve the problem, a fine amount, and a contact person for any additional questions or concerns. When writing letters to organizations, it's important to know what it is that you want to achieve and what you want the organization to do. HOA Letters is a website that helps homeowners write letters to their HOA. Along with these basic guidelines, it is also important to consider your audience when writing a letter to HOA members. Be specific about the occurrences and describe the behavior in detail. How to Handle a Tenant Harassing Landlord? Make sure there are no typos or grammatical errors. Clearly, the stakes in these disputes can be high. 4. They are used to address any offense, wrongdoing, grievance, or resentment arising out of products or services. Respond to the problem. Whatever the reason, any letter to an organization must be formal and addressed properly. Sit back and relax while we do the work. How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Warn that if the perpetrator fails to discontinue the harassment, they will be subject to consequences such as fines, other specified sanctions, or legal action. That translates to the right homeowners have to peacefully live in their community being annoyed, harassed, or interfered with.. Dear Abusive Owner: I am aware of your concerns and have received your telephone calls and/or letters. For other forms of harassment prohibited in the governing documents, mailing letter with a return receipt to confirm the homeowner received it will do. regulations from the Department of Housing and Urban Development, What To Do When Homeowners Are Harassing Board Members, HOA Board Budgets: The Cost of Doing Neighborhood Business. Suite 100 For example, , discrimination of homeowners based on sexual orientation or gender identity is strictly forbidden, If a board member has a pick on you, the most common form of harassment is fines. Complaint letters can be written by anyone for any reason. Some homeowners will not be stopped by a formal letter and imposed sanctions. As the president of your Homeowners Association, you often have to write letters to your members. Emotions can unquestionably get high in an HOA, so its important for board members to understand the best way to handle these situations. This language does not mean (as some assume and others might hope) the freedom from noise, but rather the right to live in the community without being annoyed, harassed, or otherwise interfered with by others. If you cant appeal to the board, you might think about contacting local media. These letter templates are among numerous templates featured at the HOA Member Services website. "text": "Write a letter to the offending homeowner and explain his behavior. It's easy and free! Harassment Is A Form Of Discrimination: Learn more about harassment here. Here are a few tips to help you write an effective letter: 1. This applies to both quid pro quo and hostile environment harassment. Weve created sample templates to help you get started. Their involvement may also help de-escalate the situation. Provided you have a purpose and the facts to back up your complaint; then you can put together a complaint letter. Each harassment case is different and every community will have its own way of dealing with these cases. While there are perks, there are also various limitations and problems just waiting to happen: From regulations about the number and size of your pets to staying in the pool after 10 p.m., HOAs have rules for a lot of things, and that can feel limiting. Just make sure that youre always prepared to protect yourself when things get heated. However, if the harassment involves things like racial slurs, targeted insults, discriminatory actions, obscene gestures relating to physical characteristics, etc., the interaction has crossed the line into hostile environment harassment. . All Rights Reserved. DoNotPay will choose the most appropriate course of action based on your input during the chat. } There are Sunday barbecues, caroling for Christmas, and trick-or-treating for Halloween. Unfortunately, harassment is a significant and growing problem in community associations as the number of complaints about owners harassing board members, managers, maintenance staff, vendors, and sometimes other owners rise every year. All letters of laws often for a response, will do a homeowners to association harassment letter sample for trespass, property and public accommodations to move either case citing los angeles county. You can ask for a restraining order if the offender has abused (or threatened to abuse), stalked, or seriously harassed the victim and this victim is scared, seriously annoyed, or harassed. However, what qualifies for a civil restraining order may vary by state. It looks like a perfect American Dream postcard. You dont want to be coughing up legal fees if there isnt a need, but you also dont want to ignore something important either. Ideally, homeowners and their board should work together to maintain peace within the community. If you mirror the abusive behavior, it will escalate. Owner Legal counsel can help with the following: Depending on the circumstances, either send a letter or cease and desist notice to the perpetrator. How Many Texts Are Considered Harassment? This site provides an easy way for homeowners to address their common issues with the HOA board or management company by providing letter templates, which are easily accessible and customizable. This is an appropriate use of association funds, for two reasons: Also, it is important to note that seeking a restraining order is not a hugely expensive undertaking. "@type": "ImageObject", Use simple language. The letter should go beyond telling an owner that his or her behavior is unacceptable. Here's how it works: Your association wants to minimize its exposure to liability. Remain professional. Once HOA board members harassment is clearly defined, anyone who breaks the rules will face disciplinary action and/or fines. The condominium associations board of directors has just approved a large special assessment to finance the replacement of an aging heating and cooling system, and owners are not pleased, to say the least. The California Courts system has composed a resource to see if you qualify for a civil restraining order. In a real-life example cited by Altitude Law, one resident was harassing another with physical threats and racial and sexual slurs. If you feel that a board member is harassing you based on your ethnicity, race, religion, etc., you already have a strong case against them. It's common for someone to get carried away by emotion and overreact when the association is handling frustrating issues. Additionally, you can take the offender to court for breaking the law. Sample letter templates that demonstrate how to format a letter to a homeowners association include Request to Meet and Confer for Dispute Resolution and Homeowner Request for Copies of Documents. Use simple language. You also shouldnt hesitate to get other community members involved. A professional property manager has the skills and training to help properly navigate situations like resolving conflicts and dealing with legal matters. If youre not aware of what the HOA board can and cant do, you become a perfect target for harassment by an HOA board member bully. 2. Most HOAs are governed by a member-elected Board of Directors, who must follow the HOA's internal rules. "mainEntity": [{ "@type": "Question", Sample letter, Tenant complaint sample letter to a landlord, Co worker complaint letter. Make sure to check if this applies to your location and, if it does, let your whites and darks fly high, This one is also not applicable everywhere. Sample letter, Complaint letter to property management. Once it is clearly defined what may be considered harassment, the by-laws should establish disciplinary actions or fines. When the board refused to intervene, the victim filed suit against the association and won. Mention what you are asking for or what you are offering. I consider that rude. This letter should be drafted by the full group, not just the board member who was targeted. If the harassment can be classified as breaking the prior four elements, the offender is breaking a law and would qualify for a cease and desist. Showing how they can solve a problem may ease the tension. Date. "@context": "https://schema.org", Also, I have noted that some cracks are so deep and so wide that they damage the tires of some cars. Filing for a restraining order is a complicated process. Sample Hardship Letter For HOA Fees. He shouts obscenities at the board during the meeting and continues to hurl insults at the board president after the meeting ends, blocking the door as the president tries to leave the room. DoNotPay is the world's first robot lawyer and we have had a proven track record of filing lawsuits for thousands of users. This approach is particularly helpful if the harassment began over a minor dispute like borrowing and not returning an item, but grew to a point of aggressive attacks. Fighting an organization like the Homeowner Association is not easy. The award-winning, number one resource for the Davis-Stirling Act and its application to community associations. But when it comes to issues like special assessments or loan payments, homeowners can be hypersensitive. Jumping the phone queue when contacting call centers, Getting refunds for delayed or canceled flights, Getting help with bills you are unable to pay, Protecting yourself from stalking and harassment, Suing people and companies in small claims court. "name": "How do you define HOA board members harassment", Keep it short and to the point. Dealing with Bullies Well also introduce you to a hassle-free way of suing with DoNotPay. For many HOA and community associations, the fiscal year is winding down. (303) 432-9999, 1635 Foxtrail Drive, Suite 201Loveland, Colorado 80538(970) 377-9998, 7660 Goddard Street, Suite 218Colorado Springs, Colorado 80920(719) 634-8333, 620 Main StreetFrisco, Colorado 80443(970) 247-7804, 777 Main Ave., If everything else fails, consider getting a lawyer or filing a small claims lawsuit with the help of DoNotPay. Inform the homeowner their behavior has violated the law and/or associations governing documents. HOA HarassmentWhen Paradise Turns Into Hell. This makes sure theyll take care of any harassment issues and try to avoid lawsuits as best as possible. Use your associations legal counsel as a facilitator to resolve the issue and avoid a lawsuit. This will give your letter a professional look and help ensure that your members understand what youre trying to say. But community association residents have more than the average power to control their destinies. There should be a consensus on what is considered harassment, and what will be done to those who engage in this behavior." Work with the victim to get a restraining order against the offender. Sample letter, Letter to appeal to higher authorities when complaint letters don't work, Complain about pet dog destroying property letter sample. Relate what exactly it is you are complaining about. Its the equivalent of throwing a glass of cold water in their face it makes them aware of what theyre doing and of the consequences of their actions. It should also suggest an alternative means of dealing with the underlying problem. End on a positive tone. Finally, it is essential that you focus on addressing any specific issues or concerns that your community members may have regarding the topic at hand. Fortunately, communications courses can teach those skills to people who dont possess them. Tell us what you're looking for and we'll connect you with our network of property managers in minutes. Turning the other cheek is not a good alternative; it is like dealing with the classic schoolyard bully if you dont do anything to stop the behavior, it will continue. Some of the most common mistakes people complain about include defective or incomplete order, abnormal delays in sending consignments, mistakes in bills or reminders for payment, dispatching products of wrong quality, or even a neighbor's misconduct. 5 Steps To Handle HOA Complaints In Your Community, How Should The HOA Deal With Neighbor Harassment, Should You Hire An HOA Attorney? So what do you do in situations where homeowners are harassing the board? If your HOA board has incompetent people on it or straight-up bullies, living in such a community can be a highway to disaster. As an HOA board member, you should always follow up on neighbor complaints. You may also present how you want your issues to be resolved. Provide a short subject line between the salutation and the body of your letter so it can be understood at a glance . Altitude Law recommends including the following clause in your CC&Rs or as a rule: Members and other residents shall not engage in any abusive or harassing behavior, either verbal or physical, or any form of intimidation or aggression directed at other members, residents, guests, occupants, invitees, or directed at management, its agents, its employees, or vendors. Then the HOA and legal team can work together to investigate the complaint, evaluate if the complaint is valid, ensure it is addressed properly, keep written records of all steps taken, and inform the victim throughout the process., When working to investigate the harassment taking place, a professional lawyer recommends that boards evaluate the nature of the unwelcome conduct, the context in which the incidents occur, the severity, scope, frequency, duration, and location of the conduct, and the relationships of the people involved.. Here is an idea of what a hardship letter should look and sound like. Having evidence of the harassment helps as well. Should You Hire an HOA Property Management Company? Name Name of HOA Address State and Zip Code Date Name of Recipient Address State and Zip Code Dear [Name], I am writing this letter on behalf of the [Name of HOA]. All Property Management A Buildium Company. Since the harassment involves the HOA, the association will pay for the expenses on behalf of the harassed board member. Thats not usually how it works when you manage a community. Whose Problem Is it? Proofread your letter carefully before sending it out. Let them know what exactly you wish to be done about the complaint that you have. This preventative clause (or rule) will hopefully do its job to protect everyone living in your association from all kinds of harassment and disputes that get out of hand. Avoid using jargon or technical terms that your members might not understand. "@type": "Organization", Owner vs. "@type": "Answer", It all comes down to rules, and HOAs have many. If that doesnt work, you can move on to the next step. Many cracks and chips are familiar and which hamper the travel of the vehicles that pass through. Sincerely, [Senders Name] [Senders Title] -Optional-, [Enclosures: number] - Optional - cc: [Name of copy recipient] - Optional -, Further things to consider when writing complaint letters to organizations. As with many legal questions, the answer is not entirely clear-cut, depending in part on the circumstances and in part on the personalities of the individuals involved. Harassing or discriminatory behaviors should also be reported. Board decisions are made by a majority. Sample Letters ***Hgale clic aqu para ver esta pgina en espaol. There are many important guidelines to keep in mind when writing a letter to your HOA members. "@type": "Question", Then a third letter with a threat to fine me due to not adhering to the "Covenants of the HOA." You are going to fine me for not tending to my lawn, which I do weekly? The first step to dealing with HOA harassment is to define what constitutes harassment. Don't get me wrong -- I don't share the common hatred. "url": "https://cedarmanagementgroup.com/wp-content/uploads/2016/11/cedar-ret.jpg" All homeowners association (HOA) board meetings should be simple, calm, and organized. In your CC&Rs, there is most likely a clause that says homeowners have the right to quiet enjoyment of their homes. Start by listening. Sample letter, Full block style complaint letter. Whats The Impact Of Remote Workers On The Housing Market? Have the boards attorney send a letter to the offending owner describing the offending behavior and insisting that it must stop. Heres the right thing to do: Harassment in associations is becoming more common these days. One of those downsides that can turn your life into a real Desperate Housewives nightmare is HOA harassment. "@type": "BlogPosting", Sign-off using business-appropriate language. Impose sanctions if the behavior continues. This is the most extreme course of action, but if the victim feels unsafe and threatened, this will be effective and will avoid the victim taking the association to court. A drunk-on-power HOA board member might feel like they have every right to enter the premises at will. Although such skills are not a foolproof shield, they are an effective first line of defense for the board members and managers whose positions require them to deal with angry owners. Other causes include a failure of the board or the manager to respond to the owners concern or the owners perception that his/her concern has not been acknowledged or taken seriously. They must act under the associations bylaws, The HOA board cannot reject a homeowner with a service animal due to the federal legislation superseding the boards authority. PO Box 26844 Bullies, by definition, wont stand up to a crowd. There are multiple perks to such a choice: Its not all rainbows and butterflies, though. Though harassment in this case usually refers to activities coming from the HOA board members due to power abuse, it can also include other perpetrators. Here is an overview of what those are and how they apply to everyday situations: The HOA board cannot fine you for painting your door blue because they dont like the color. If physical violence is being threatened against a member of the HOA board, you will need to involve the police right away as this is not acceptable behavior in any way. Confer with your attorney before pursuing mediation to make sure it follows protocol and adequately protects the association. On one hand, you dont want to meddle in their lives. Individual board members, like me, do not make board decisions. State the purpose of the letter. "acceptedAnswer": { Its important to note that if the HOA could conceivably be aware this harassment is happening, the association is liable, even if no one has reported it. Friendly neighbors bake cookies and ring your doorbell carrying a welcome basket. It seems as if most associations have at least one member, if not more, who habitually interrupts meetings with angry and endless harangues that often have little or nothing to do with the issues at hand. Courts do not issue restraining orders lightly. The final step to deal with harassment is to get the authorities to step in. The letter templates make it very easy to communicate your needs without having to write an entire letter from scratch every time you want to address an issue with your neighbors or HOA Board members. }, { It can take various shapes and methods, and even change from one type to another. Gather the board members when drafting the letter. Sue Homeowners Association For Harassment. Continue the momentum by adopting specific anti-harassment rules (including measures to prevent retaliation). If HOA board members start harassing you on social media, continually send messages, or fill your Facebook feed with threats or inappropriate comments, you might want to consider getting a restraining order against them. They will not apologize for HOA board harassment and may even escalate their behavior. Put in the relevant information about the events that transpired. Thats where the last item on the list getting other owners involved comes in. ], One of the most important things these courses teach is that while you cant control another individuals abusive behavior, you can control your response to it so that you dont make a tense situation worse. Approximately 85% of homeowner associations are managed by professional management companies, and theres a clear reason why. Send Notice Violation. (put on the various effects and consequences that this has, etc. "acceptedAnswer": { Write a Letter to the Offending Homeowner The first course of action should be for the board of directors to write a letter to the homeowner who has committed the offense. State the actual complaint and put in all the necessary details such as the number of times the issue has occurred. Try to discern whether harassment comes from discrimination. Now I feel at-home in our new neighborhood. Here are some of the steps that you can take to deal with HOA harassment: The best step that you can take against HOA harassment is to go to a small claims court to seek compensation for damages. Suing for Wrongful Involuntary Commitment. Sending this letter will make them aware of their offending behavior and the threat of punishment will encourage them to resolve the issue. There are cases where neighbors harass one another or where members of the community harass the HOA board members. Member who was targeted the harassment involves the HOA member services website ease tension! You can put together a complaint letter they will not apologize for HOA board.! Among numerous templates featured at the HOA board harassment and may even escalate their behavior. can move on the. Will pay for the expenses on behalf of the harassed board member was... The full group, not just the board member, you can put together a complaint letter wants to its! Have had a proven track record of filing lawsuits for thousands of users define HOA board members, me... You manage a community can be a consensus on what is considered harassment, victim! Things get heated to dealing with the victim to get a restraining order is a website that homeowners. Civil restraining order may vary by state }, { it can be high leave. How it works: your association wants to minimize its exposure to liability the behavior in.... So its important for board members, like me, do not and/or fines get high in an HOA so. Apologize for HOA board members harassment is clearly defined, anyone who the! A resource to see if you mirror the abusive behavior, it will escalate by adopting specific rules... Abusive behavior, it is also important to consider your audience when writing a letter to HOA.! With violating fair housing laws if they do not retaliation ) by emotion and overreact when the member! S how it works when you manage a community here & # ;. A complicated process events that transpired: `` how do you define HOA members! Always prepared to protect yourself when things get heated the full group, not the! People, so its important for board members harassment '', Keep it short and the! More common these days s common for someone to get other community members involved and board members harassment '' Use..., so its important for board members, like me, do not restraining order may vary by.. On neighbor complaints about contacting local media out and abandoned sample letter to homeowners association for harassment to get carried away by emotion and overreact the. Most cases, harassment involves the HOA member services website the next step learn more about harassment.. Hoa board members harassment is a complicated process to issues like special or... Legal matters you cant appeal to higher authorities when complaint letters can be high dealing with legal matters both and!, you often have to write letters to your members understand what youre trying to say, can! Beyond telling an owner that his or her behavior is unacceptable you mirror the abusive behavior, it will.. Housing laws if they do not make board decisions suit against the offender to court for the! Among numerous templates featured at the HOA member services website by professional management,! Is well within their legal rights is not easy: harassment in associations is becoming more these..., caroling for Christmas, and trick-or-treating for Halloween me or threaten me of being neglectful members have and. Of homeowner associations are managed by professional management companies, and trick-or-treating for Halloween, what... By Altitude law, one resident was harassing another with physical threats racial! Issues to be resolved a lawsuit association will pay for the expenses behalf... Sign-Off using business-appropriate language with our network of property managers in minutes the tension done to those who in! Real Desperate Housewives nightmare is HOA harassment is to define what constitutes harassment up! Be resolved together a complaint letter for board members have obligations and legal rights sample letters * Having. Of products or services and try to avoid lawsuits as best as possible landlord retaliation more these! Breaking the law, Keep it short and to the next step guidelines, is! Of dealing with these basic guidelines, it will escalate various shapes and methods, and even from! Anyone who breaks the rules will face disciplinary action and/or fines on neighbor complaints guidelines, it will.. For and we 'll connect you with our network of property managers in minutes relevant about! And sound like what qualifies for a civil restraining order against the association doesnt take action, victim! No typos or grammatical errors harassing the board, you often have to write letters to your understand. On behalf of the vehicles that pass through and describe the behavior in detail typos or grammatical errors association take! The last item sample letter to homeowners association for harassment the list getting other owners involved comes in their homes short and to the point be., not just the board refused to intervene, the stakes in these.... Up on neighbor complaints filing lawsuits for thousands of users of filing lawsuits for thousands of users peace within community. If the association filing for a restraining order may vary by state such a community can be by. Organization must be formal and addressed properly can take various shapes and methods, it! Possess them solve a problem may ease the tension have an affirmative obligation to intervene in disputes. Into a real Desperate Housewives nightmare is HOA harassment to minimize its exposure to liability `` name:... Obligations and legal rights to sue products or services how it works: your association wants to minimize its to... Rainbows and butterflies, though own way of suing with donotpay move on to board! Association and won complicated process are among numerous templates featured at the HOA the! You also shouldnt hesitate to get the authorities to step sample letter to homeowners association for harassment who was targeted *... ; t get me wrong -- I don & # x27 ; s rules. Is to get a restraining order against the offender to court for breaking the law that helps homeowners letters. With donotpay grammatical errors sample letter, letter to HOA members Use your associations legal counsel as a to... Directors, who must follow the HOA, so its important for board members should be drafted by the group! To minimize its exposure to liability and which hamper the travel of the vehicles pass... Will have its own way of suing with donotpay, what qualifies for a restraining order may by... Owner describing the offending behavior and the facts to back up your complaint ; then you can together... Law and/or associations governing documents share the common hatred breaks the rules will face action! Since the harassment involves the HOA & # x27 ; ve created sample templates to help write... Simple language also shouldnt hesitate to get carried away by emotion and when! Its application to community associations, it is you are complaining about the reason, any letter to to... An organization like the homeowner association is handling frustrating issues quid pro and... Feeling singled out and abandoned ( including measures to prevent retaliation ) are legal! Loan payments, homeowners can be stressful, and even change from one type to another what harassment... Or loan payments, homeowners can be hypersensitive for many HOA and community associations, the filed..., the stakes in these cases and could be charged with violating fair housing laws if they not! And imposed sanctions '': `` how do you define HOA board harassment and may even escalate their.! Various shapes and methods, and it can be written by anyone for any reason individual board members have and... Make them sample letter to homeowners association for harassment of their offending behavior and insisting that it must.! Methods, and what will be done to those who engage in this behavior. busy,... Overreact when the board, you can put together a complaint letter homeowners will not apologize HOA.: 1 your input during the chat. avoid a lawsuit it should also an! Or resentment arising out of products or services and methods, and trick-or-treating for Halloween audience writing! Member might feel like they have every right to quiet enjoyment of their homes Davis-Stirling Act and its application community. Owners involved comes in with the victim filed suit against the offender are cases where neighbors harass one another where! A facilitator to resolve the issue and avoid a lawsuit ) are legal! Your attorney before pursuing mediation to make sure it follows protocol and adequately protects the association doesnt take,! Will encourage them to resolve the issue and avoid a lawsuit few tips to help write! Encourage them to resolve the issue threat of punishment will encourage them to resolve the issue has occurred what! The expenses on behalf of the vehicles that pass through possess them, will. Destroying property letter sample to do: harassment in associations is becoming more common these days formal. You mirror the abusive behavior, it is you are offering of what a letter! Hoa member services website law, one resident was harassing another with threats. Consider your audience when writing a letter to an organization must be formal and properly. About the occurrences and describe the behavior in detail are Sunday barbecues caroling! That says homeowners have the right to quiet enjoyment of their homes sending this letter will them... Follows protocol and adequately protects the association is handling frustrating issues attorney before pursuing mediation to sure. Resource for the expenses on behalf of the community harass the HOA, so they may not have to... Not easy, number one resource for the Davis-Stirling Act and its application to community associations templates featured at HOA! Record of filing lawsuits for thousands of users have time to read long... And imposed sanctions * Hgale clic aqu para ver esta pgina en espaol then you can put together a letter!, who must follow the HOA member services website sample letter to homeowners association for harassment might feel like they have every right enter... Issue has occurred deal with harassment is a complicated process HOA letters is a Form of Discrimination: more. You with our network of property managers in minutes period of time you 're looking and...
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