We are grateful for the business we had throughout that year. Let your taste buds travel the world with the flavours of our resort in Jamaica. It was easy to find verse the previous reviews stating otherwise . We are happy to learn your birthday trip was a delight. Or the privilege ones that abuse the reservation systems. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Mosquitos can be an annoyance on the patio once the sun went down. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. Achieve personal / store sales goals and service objectives. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. Were sorry, we do not recognize the hotel or destination you mentioned. The food was great also! THANK U OCEAN CORAL SPRING. Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded November 26, 2020. I visited for my 50th birtday this past December. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. So there is no consistency. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. Property : The resort was beautiful and really big. Apply today!!! The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. We regret to know we were unable to meet your expectations during your stay. There are ample bars and restaurants. Customer service is a ten. Coral Springs, FL. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. The refrigerator was not stocked as they said it would be. From our The pool is massive and stretches the length of the property. The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. 7/4/2022. There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. Bryan and Kino put a smile on our faces daily. hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. We had a 2-queen with pullout couch. His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. Have just returned from a 2 week stay here and it was incredible! This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! Teenclub room with video games available. Location of the property is very beautiful and would hope that the problems are fixed. The ocean was the most beautiful Ive ever seen. There are more places to choose from in the, Frequently Asked Questions about Ocean Coral Spring Resort. Listing for: Crunch Fitness. The entertainment staff were the best Ive experienced at an all-inclusive so far. {{lc.user.agencies.CompanyName}}. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. He is pinning the majority of his hope on the continued build-out of the integrity of the resilience corridor, which he said is giving credibility to the countrys claim of a safe and secure experience during the pandemic. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Claim your listing for free to respond to reviews, update your profile and much more. Review tags are currently only available for English language reviews. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. I did the Privelege Oceanfront and let me tell you it's the only way to go. on three occasions someone on upper floors overfilled their outside tubs and the water would cascade down to the lower floors making the tiles slippery and dangerous to walk on. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. I asked for a Bahama Mama at the pool bar and she didnt know what that was. As an example, there were tones of delicious pastries for breakfast. They were not terrible but persistent. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 16 June 2022. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome,
The pool is huge and wasnt crowded. Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Id go for a walk at 5:00am, and all the best spots were already taken. Then I see it on the menu at the lobby bar. This is both good and bad. A few days before I left there were no facial tissues in any of the rooms. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Not great, but good. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Food served fast doesn't have to be a typical fast food experience. The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. And many more advantages enjoy them all! Which popular attractions are close to Ocean Coral Spring Resort? Were there issues, yes, but trivial at best. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. Our room was spacious and so was the balcony. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. One of the best hotel I ever been to I was very pleased. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). The team looks forward to welcoming you back to another memorable experience. And the Japanese restaurant only has one hour a day (11-12) where you can book it for that night. And then the reward behind it is even more spectacular, said Kareem Lewis, CEO, KML Enterprise. Very fun for families and children! Guests enjoyed a discussion with the designers, moderated . Full Time position. more. The resort is beautiful and well laid out. . You can see our list of hotels and destinations by clicking on the icon on the right. Taxes and fees that are shown are estimates only. ****Beautiful resort. First off, the property. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. . Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. Taxes and fees that are shown are estimates only. I would fix that by having someone remove towels if no oe has been there for over two hours. They lack in pool fun entertain also, same schedule daily, no great fundsysother than the first pool party. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. Ocean Coral Spring Resort: The Worst Birthday Trip!! Addressing the main selling points, she shared: I think its a five-star brand. The food was amazing, I didn't have a bad meal but the service was real slow. All hands need to be in deck now to get our citizens vaccinated with continued efforts to respect and follow the protocols to reduce our positivity rate. The shower was a good size and we had no. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. Buffet had food replenishment issues. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. At first everything upside down for us finally we met a Concierge her name is Sashorn this girl is amazing and she is doing a excellent job and to Mr Jeffery nuff respect for getting the tissue for me ot else I dont know what I would do and thanks a lot. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. Staff: Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis The best part about the room was the shower! A lot of activities for families even with small children 1+. Very impressive. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. Staff is wonderful, food is excellent. The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. Good jerk and hot sauce at the Jamaican Grill. We are already planning our next trip. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. There is definitely a noticeable staff shortage. Fitness Instructor, Gym, Health Fitness. She has also sounded the call for Jamaica to be ready for the surge of travel expected. The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. Bad because they actually make you wait if you come when the place is half empty because they cant manage a full restaurant with the staff they have. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! Address: 7402 Washington Avenue Ocean Springs, MS - 39564 Property . Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. Food was above average. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. There is also a great coffee shop and an ice cream place. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. The staff is great and very polite. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. The resort is very clean and the staff are constantly in the washrooms or emptying the garbage cans around the grounds. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. The lazy river is more than just lazy, there is very little flow. You are given a glove to use at the buffet too. You cant book it for another day. Bar and Philip the Manager. Yes, Ocean Coral Spring Resort offers airport transportation for guests. Payments made by partners impact the order of prices displayed. https://cmspro.h10hotels.com/ImagenesHotel/01.OCSHotel1.jpg?RenditionID=73. Really. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Were glad that theyre enjoying the evening with us.. Sign up for The Gleaners morning and evening newsletters. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. Includes: Discover Jamaica, a beautiful country that offers crystal clear waters, soft sandy beaches, red earth, lush banana plantations, high mountains and wonderful waterfalls that seem to spring from nowhere. Whomever laid the floors did not do a clean job and lot of the areas still had mud grout that wasn't cleaned. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. The water would not go above your waist. And the balcony doors are pretty soundproof. Job Description. These are away from the main pool and beach so they dont disturb anyone. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Cheap Vacation Travel and Events got a plaque and a three-night stay for two at any local Ocean by H10 property; Leisure for Pleasure Holidays and Tours Limited got a plaque, a four-night stay for two in the Dominican Republic at any Ocean by H10 hotel, plus a US$500 flight credit; while KML received a plaque, two four-night stays for two at any Ocean by H10 hotel in Mexico or the Dominican Republic, along with a US$1,000 flight credit. We are certainly disappointed that we fell . On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. more. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Almost every public washroom door had a broken lock. I just came here for this event for the local travel agents. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Reservations (parks and facilities) Library and Recreation Services. The air conditioning was either too chilly or not working. You are in a different country and not home. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. If I was staying here this December, I would definitely make a special request to stay on his. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis (left), at the 2021 Ocean Coral Spring and Ocean Eden Bay Top 20 Travel Agent Awards Ceremony at Ocean Eden Bay, which was held recently. Likely not. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. You also cant go out too far because there is a rock wall of some kind in the water. We started to concentrate on a lot of marketing on social media. On our first day we receive a call from Kevon checking on us to see how everything was going and we explained to him what we experienced he then told us he is going to contact Sashorn for us to come and meet us in the Lobby and we should explain to her. Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. 10/10 would return. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. Very convenient for all involved. Are there opportunities to exercise at Ocean Coral Spring Resort? The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. The staff attempts to clean it daily, but mother nature keeps putting more rocks on the beach. Teenclub room with video games available. Dear677kadyf, Thank you for your recent stay. We even enjoyed the shows. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The same was true for Luxury Royalton Resorts/Blue Diamond Resortss director of sales, Kerry-Ann Casserly, whose optimism for the summer could not be hidden. The local travel agents, they represent a very important market for us. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. The chairs in the restaurants are all dirty, fabric needs changing. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Everyone was so nice and accommodating. Thank you again to the blue team and all the staff for our amazing holiday!! The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. Our room faced the water park and it didnt open too early or close too late so it was never an issue. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). I wasnt the only hotel guess that was extremely disappointed. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. They decorated my room for my birthday and the day before checkout. That meant the world to me. The Privelege side was much better and accessible. Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. The grounds are immaculate. This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. They run out of things! Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. The food was amazing, eating in a different restaurant every night, with no issues. Are pets allowed at Ocean Coral Spring Resort? My girls have experienced the most perfect first family holiday, so we thank you for that. 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