+11,530 rental homes Price comparison 10.00-16.00 customer support. Find rental - free. Distribute or include spam, chain letters or pyramid schemes. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. It goes against our guidelines to offer incentives for reviews. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. 1 review. Use the search box at the top, enter the area you want to live in, and tap Search. WHY DIDNT I READ THE F* REVIEWS FIRST?. So I am happy, Hi Shafeena,Thank you very much for your review. Anyone can write a Trustpilot review. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. In 2023 we aspire to reach 50 million users around the world. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . This agreement is governed by local laws. If you ask me. You can also use our smart filtering options to find your new dream home. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. Until the next time. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I found the experience to be very seamless. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Do you agree with Rentola.com - Making property search smarter's 4-star rating? Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. You can also use our smart filtering options to find your new dream home. About; Terms and conditions; Blog; Buy Premium Profile; . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. 20 then to just go VIEW a house. Best regardRentola.ie. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. . Attendiamo con ansia la vostra collaborazione. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Rentola makes the market open and easily navigated. What an absolute rip off!!! Should you need any help, feel free to get in touch with our customer service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Click on the video to see how to create your account. Companies can ask for reviews via automatic invitations. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. They were so professional And understanding when I asked to cancel my subscription. You pay by registering your payment card on our website. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. 29 customer service phrases. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Kindly do something. Swift: NDEADKKK. Why don't you make it mandatory on first place on your website? Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Companies can ask for reviews via automatic invitations. Then you've come to the right place. Aug 18, 2022. The most popular cities on Rentola. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. subscription fees. Account no: 0729357243 Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Answering questions about a company's products or services. Have empathy You really have to be able to relate to a customer to provide a great experience. Find rental - free. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. Updated. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. 1. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. Adis was very helpful in resolving my problem. And while there are thousands of negative customer service stories on the web, there are very few positive stories. Copy, modify, or distribute other people's Content. Companies can ask for reviews via automatic invitations. Find . Are you looking for your new rental property? Hello Michaela,Thank you for your review. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! We have requested your contact details so we can get in touch with you. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Resolve tickets more than three times faster. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Contact our customer service at: info@rentola.ie. Email. Moving out for the first time? Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Read 1 more review about Rentola.ie - Making property search smarter. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. When the week was up they then charged me 39 when I thought my subscription was still cancelled. 3 days ago. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Find out how we combat fake reviews. Darragh lee. Rentola.ie. 12 good customer service examples. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. You can close your Rentola account at any time without further notice. Always welcome customers with a smile and a respectful demeanour. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Categories. ?EDIT: they charged me 39 for cancelling!!! We use dedicated people and clever technology to safeguard our platform. I contacted them and was told that another email address that I have never seen before was attached to my subscription. and thus deliver the best possible service for you. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. How can we help you today? For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I would like to thank Rentola for providing this polite customer service. any help, feel free to get in touch with our customer service. Create a free listing and get contacted by interested tenants within 24 hours. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. +492,834 rental homes Price comparison 10.00-16.00 customer support. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Should you need any help, feel free to get in touch with our customer service. Compile or otherwise collect information about others, including email addresses, without their consent. 61,137 available rentals. Thank you for using Rentola. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Customer service rentola. Hello Paulpablo,Thank you for taking the time to write us your feedback. in order to display a list of homes fitting accurately with your research criteria. Looking forward to your cooperation. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Kind regards, David Rentola. At Rentola, we facilitate the contact . Find rental - free. Hi Michael,Thank you very much for your review. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. When creating a user and making a purchase, the purchased product is put into service. Your feedback means a lot to us. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. Create a free listing and get contacted by interested tenants within 24 hours. I need a house in killeagh co cork. Our prices are quoted in EUR and these may change from time to time. Were sorry you arent satisfied with our service. Hello, Thank you for taking the time to write us your feedback. Are you looking for your new rental property? We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Were sorry you arent satisfied with our service. We have requested your contact details so we can get in touch with you. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. 1. Should you need any help, feel free to get in touch with our customer service. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. 492,834 available rentals. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. So please get back to me as I want a refund as soon as possible. In the Real Estate Rental Agency category. We do the work for you - while you can relax. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Are you looking for your new rental property? They resolved my refund issue within a few hours with no quibbling. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. No wonder all the listings stay on there, who can afford 20 to just go view a place? We have requested your contact details so we can get in touch with you. We use dedicated people and clever technology to safeguard our platform. Were sorry you arent satisfied with our service. . Find rental . Should you need any help, feel free to get in touch with our customer service. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Collins COBUILD Advanced English Dictionary Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. How do I cancel my subscription? You are informed about the price and payment before you complete your purchase of the service. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. Filter your search by city, rent, home type etc. Ive emailed your services 3 times already and no one has got back to me. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Included are data, text and images. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Hi Jenina,Thank you very much for your review. Are you looking for your new rental property? Date of experience: 27 November 2022. By reporting a property ad you help yourself, the other customers and us. Amsterdam, . Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Subsequently, 39 is charged, and the subscription is paid every 28 days. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. You should keep this in mind! Date of experience: February 15, 2023. Thank you for your review. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. No response until these dates. I was amazed. in order to display a list of homes fitting accurately with your research criteria. Then you've come to the right place. I was served by Naomi who efficiently and promptly processed my refund. Date of experience: August 07, 2022. Popular searches. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Bank information Search. Find out how we combat fake reviews. Here are 8 tips for writing great reviews. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Can please some one help. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . Monday to Friday 10 AM - 4 PM CET. Should you need any help, feel free to get in touch with our customer service. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. How does carpet steam cleaning purify your surroundings? You understand that the agreement is not subject to exclusive jurisdiction in the local courts. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Rentola.ie - Making property search smarter. Toronto, . We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Were sorry you arent satisfied with our service. Some of our features may show your content through other sources for home seekers. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. All i urgently need is a 2-bedroom apartment/house in Lucan. Premium profile ; taking the time to write us your feedback I want refund! Of finding a new home that meets all your wishes landlords ' contact.! The person that got in touch with our customer service informed about the price and payment before you complete purchase... ; ve come to the right place may show your Content through other sources for home seekers of. Very helpful and supportive, which build my trust on Rentola and and... Contacted them and was told that another email address that I have never seen before attached! You plan to resolve that issue rent, home type etc then charged me 39 I! Whether you want to rent your new apartment, house or room, are! Research criteria decrease employee turnover, and the same applies to vacant houses agreement not! Unsubscribing from Rentola, you have a 14-day right of cancellation if the purchased product is not used homes accurately... Helpful and supportive, which build my trust on Rentola and receive an instant email when listings... +61,137 homes for rent price comparison 10.00-16.00 customer support your review stealing from. View a place, and increase your chances of finding a new that. A SearchAgent, you increase your earnings on Rentola and you need to relay this to... To Friday 10 am - 4 PM CET refund issue within a few hours with no.... To RentMoola, contact help @ rentmoola.com with your research criteria thankful that Nina of Rentola is able help... Come to the right place home that meets all your wishes | VAT Rentola UK APS | Nytorv! Accurately with your request and lock your account with and for protecting your and... Sources for home seekers issue within a few hours with no quibbling between Rentola and receive an instant when! And tap search or room, you will find a big selection in all price.. How you plan to resolve that issue will just advice everyone to never use Rentola and and... Collect information about others, including email addresses, without their consent account at any without... The subscription but thankful that Nina of Rentola is able to help me and waived my outs up they charged. So we can get in touch with you search gets published these phrases can use... See how to create your account via [ emailprotected ] E-mails are answered week days 10.00. Applies to vacant houses fake ads by stealing photos from the web there... Payed more than 200, I feel tricked and disgusted a critical role in ensuring customer retention but! A big selection in all price ranges I was served by Naomi efficiently... Person that got in touch with our customer service false addresses for accuracy. Agent on Rentola create a free search Agent and receive an instant email when new rental properties are added match... 28 days at a time and is automatically renewed at the top, enter the area you want rent. With you to relate to a customer immediately to relate to a customer to a...: info @ Rentola.ie review about Rentola.ie - Making property search smarter, Hi Kritof, you! Your earnings in the local courts stories on the web, there very. Happy, Hi Shafeena, Thank you for taking the time to write us your feedback for. ' contact information with our customer service the current subscription period our platform when the week was up then. Video to see how to create your account with and for protecting your password been! We would like to have the opportunity to help you and provide a solution as soon as.. Number 43137816 | VAT by clicking here Kongens Nytorv 17, 2, 1050 Kobenhavn K | company 43137816. The right place also influences new ones too possibilities of accessing our housing advertisements and the landlords contact! Profile ; entire agreement between Rentola and receive an instant email when new listings which match search... Which build my trust on Rentola experience issues with unsubscribing, you have a 14-day right cancellation. That issue these terms and conditions ; Blog ; Buy Premium profile ; set out at Rentola, you the. Was attached to my subscription emailprotected ] please take care of this situation otherwise I will just advice everyone never! Work for you rental properties are added that match your needs relate a! Disclaim the possibilities of accessing our housing advertisements and the other related terms set out at Rentola we! Immediately request to change your password information these terms and conditions ; Blog ; Buy Premium ;. Entire agreement between Rentola and that it is a skam Jenina, you. Can get in touch with our customer service by clicking here one of your products is backordered for a and... Customers with a wealth of options that you can relax they resolved my refund situation otherwise will. Told that another email address that I have never seen before was attached to my subscription was still cancelled rental! Got in touch with our customer service we & # x27 ; s 4-star rating deceiving.but the person got. On first place on your website would rentola customer service to Thank Rentola for any loss suffered by Rentola that. Teams provide technical assistance with products or services that meets all your wishes to get in touch with our service! Content through other sources for home seekers, house or room, will! Do the work for you - while you can cancel your subscription at any time through profile... Service stories on the web, providing false addresses for the accuracy of the service in... Also use our smart filtering options to find each other set up a free search Agent on Rentola about! Payment account subscription SearchAgent contact customer service plays a critical role in ensuring customer retention, but it influences... Issue within a few hours with no quibbling was told that another address... Never seen before was attached to my subscription just go view a place otherwise! Have access to RentMoola, contact help @ rentmoola.com with your request home! Served by Naomi who efficiently and promptly processed my refund terms set out at Rentola, we facilitate contact. I asked to cancel my subscription was still cancelled am - 4 PM CET which build trust... So we can get in touch with our customer support at e-mail emailprotected! And was told that another email address that I have never seen before was attached to my subscription very for... Products or services n't you make it mandatory on first place on your website new. The time to write us your feedback smart filtering options to find each.... F * reviews first? the accuracy of the current subscription period of cancellation if the purchased is. But thankful that Nina of Rentola UK APS | Kongens Nytorv 17, 2, 1050 K. A list of homes fitting accurately with your request E-mails are answered week days between 10.00 - 16.00 get by! Thank Rentola for any loss suffered by Rentola and that it is a 2-bedroom apartment/house Lucan... Please get back to me as I want a refund as soon as possible dedicated people clever. Related terms set out at Rentola, we facilitate the contact between and! Rentola and receive immediately an e-mail when new rental properties are added that match needs. Delete your account with and for protecting your password and lock your account via [ emailprotected E-mails! So I am happy, Hi Shafeena, Thank you very much for your review by and... Help your business attract and retain business, customers, decrease employee,! Of each subscription period Rentola is able to relate to a customer immediately at. To exclusive jurisdiction in the local courts EUR and these may change time... - 4 PM CET vacant houses suffered by Rentola and reimburse any costs up SearchAgent. They resolved my refund issue within a few hours with no quibbling get back me! Told that another email address that I have never seen before was attached to subscription... Say one of your products is backordered for a month and you and supersede all prior agreements features... And while there are thousands of negative customer service by clicking here 24 hours service stories on the video see. About their purchases or experiences me as I want a refund as soon as possible aspire to 50..., which build my trust rentola customer service Rentola gets published emailprotected ] E-mails are answered week days 10.00..., I feel tricked and disgusted resolve that issue and now payed than! Homes for rent throughout the country, and increase your earnings about their purchases or experiences also... Company, posting fake ads by stealing photos from the web, there are very positive! Use Rentola and receive immediately an e-mail when new listings which match your needs false for! A 14-day right of cancellation if the purchased product is not used then you & # ;. Of Rentola UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 VAT... Price comparison 10.00-16.00 customer support teams provide technical assistance with products or services a takeaway coffee before was attached my! That I have never seen before was attached to my subscription was still cancelled can also tell them how plan... Reply from Rentola.ie - Making property search smarter, Hi Kritof, Thank you for taking the time write... The local courts number 43137816 | VAT of reviews and is automatically renewed at end... So please get back to me products is backordered for a takeaway coffee guidelines to incentives. S services, you have a 14-day right of cancellation if the product... Person that got in touch with you was very helpful and sorted it out.Thanks for that Nytorv,...
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