I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. But as those events near, they may come down in price in the absence of having a buyer. Commands: !ShakespeareInsult, !fordo, !optout. Stadiums, arenas and other venues around the country are empty with all events either canceled or postponed. They don't have your SS. Submit your case! Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. Either is possible (and other creative approaches might come up). A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY Please review our help page: 1099-K Form: Answers to Some Common Questions OMG same fucking shit happened to me. This may not be the very most common scam regarding StubHub, but it happens enough. Enter the payment method used and provide a personal statement regarding the incident. Ironically, before I checked back in here, the charge-back came back as successful. Your donation today powers the independent journalism that you rely on. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. Only the financial institutions have that capability. They do have several card policies and terms and conditions. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. ticketbud Or, they can contact you as a seller listed on StubHub. In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. But another major sticking point in all of this is event postponements, an entirely separate category of cases. Clearly, scams can and do happen on StubHub. They are literally doing the same thing to me. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). Once your event is registered in the system, youre ready to sell tickets on StubHub. Does canceling the card work. Join us for a free, virtual event for International Women's Day on March 8! Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. You can also use StubHub gift cards and PayPal. He also eventually received his payment on the night of April 3. I also sent the dispute letter to their legal department. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. . Help us improve this article with your feedback. But thats not all you can do with the app. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Instead of contacting the credit card company, you need to work with the bank that issued the card. The first is that you are searching for tickets on the real StubHub site. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. Because the purchase was made using the StubHub system, you can go through StubHub support. Bruce Springsteen How long do StubHub refunds take? sell tickets online for an event Reselling tickets for large events is where StubHubs platform really shines. EIN: 41-0953924. He immediately requested a refund. Sign up for DoNotPay and get a refund for fake StubHub tickets right away. TicketsCandy allows you to do that too without losing a large chunk of your profits. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. ticketleap So I guess it didnt matter too much and was probably just a scare tactic. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. Press J to jump to the feed. A few important facts to know about their fees: Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. For big sporting events, when is a sellout a sellout? I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. No. StubHub's fees help us deliver the most secure ticket-buying experience. As long as the purchase was made using StubHub, the company has systems in place that can help you. Second, they dont need you to supply financial information in an email either. The last scam is actually the hardest to deal with. Press question mark to learn the rest of the keyboard shortcuts. You can list your tickets on the website for free. When you go through the checkout process, it turns out that there are extra fees attached to the deal. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. It sounds like a successful dispute really depends on what CC you have. Transaction date. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. So, after they steal your money, they have enough information to steal even more money. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. So while the Stubhub end customer does not want to go and wants their money back, Stubhub cannot take the money back they paid out to the seller. 2.1. doth thee has't an update?? Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. promote event It is possible for fake sites or redirects to steal your credit card information when those scams go through. In fact, they can even reverse a payment (to some extent). I was charged for both of these transactions, and then when my tickets sold . We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. Since this is a scam, you know how it goes from here. The StubHub account automatically tracks the tickets youve listed, so its easy to keep track of your ticket sales. A second important note is that vital cards protect you against having your card or account information stolen. They typically come out to around 27% of the ticket's original price. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; Where is the best place to sell concert tickets? . We can help you with other tasks and issues as well: DoNotPaycan assist you with any issue or concern, so let us help today! Instead, the scammer loses the money they thought they gained from you. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. When StubHub first started, it was a game-changer for the secondary ticket market. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. This might be the most common scam on StubHub. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. I lost my tickets. Upload any evidence you have and provide your e-signature. Considering this, Can you get fake tickets on StubHub? Last 4 digits of card. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. A: You . 2. Enter a few pieces of information and get a real-time decision. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. Many people dispute credit card charges for services not rendered. You just cancel one card, and the digital company will give you a new one on the spot. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. Nowadays people dont think twice about reselling tickets online. They then fail to deliver any tickets to you. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Has anyone else received this email? StubHub normally sells almost $5 billion in tickets a year. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. Managing your orders 43. When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. First seen on December 23, 2013, Last updated on April 23, 2015 There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. They are fucking scum and I will never use their platform again. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. Published on Aug. 24, 2022. Help us improve this article with your feedback. Ultimately, if they find that you were defrauded, they can issue a refund. Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. We don't accept cash or checks. (2023) Affiliate Disclosure. Stubhub does not cancel seller sales based on postponements, only cancellations. that's more than 100% of the listing. When tickets sell, youll receive an automatic notification either through their website or mobile app. StubHub. analytics But in either scenario, it pays to explore other options, too. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. When you're ready to check out at Stubhub, just select Affirm as your payment method. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. We don't accept cash or checks. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. ticket sales You can do this by completing the StubHub event request form, which may be found on their website. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. They can fuck right off. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. 2023 Minnesota Public Radio. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. Naturally, the end results here are as unpredictable as any other method. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. The person contacting you asks to confirm your account or payment information. If the event is select seating, then you can list the location of the ticket. When you bid, you can get an authorization on your credit card for $1. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . Sit back and relax while we do the work. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. So, you can contact the credit card company and explain the situation. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. It might be temporarily unavailable, or you might be told that the seller is out of supply. I bought it for Sept 2020!!! That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. But, you can have important data stolen even without those other scams. On StubHub, go to 'My tickets' then Sales and find your sale. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. Through it all, Marketplace is here for you. Evermore BBB encourages consumers to. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. Rather, those fees can fluctuate based on factors such as ticket price and demand. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. Follow the prompts to manage your account or get live support. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! It is true that sellers are owed this money, provided that the events actually take place. Were You Scammed with Ticketcity Fake Tickets? Other scams can involve people trying to get your credit card information, sending you to fake sites that arent really StubHub, or even posing as StubHub in an email to steal information. data A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . This is useful, Im considering canceling. But these are unprecedented times.. Scum of the earth these fuckers are. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. Eli Lilly announced a cap on insulin costs. Its a simple and easy way to make money and dispose of extra tickets. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. Press J to jump to the feed. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. marketing StubHub handles the actual communication between buyer and seller. Since the tickets did not sell before the concert I decided to go anyway. Best Mortgage Lenders for First-Time Homebuyers. You will be required to list the face value of your ticket. Do you know if New York has anything like that? I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. The Ascent does not cover all offers on the market. The most common scams are covered in detail below. If you go to the StubHub support page, you'll see options for disputing charges. Please note: as the StubHub website itself states, these prices are for guidance only. If you have more than one unknown charge, tell us about the charges in the Share additional details box. But, because you tried to make a purchase, you get an email. To register an event with TicketsCandy, youll first need to create an online account. Sometimes retailers offer discounts on gift cards. You see a link for tickets that looks a lot like StubHub, so you click on it. If sellers had events canceled, StubHub would no longer have to pay them for those tickets. April 16, 2022 0 We will process the refund to your original payment method within 5 days. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. First 6 digits of card. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. Card expiration date. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. Bus. Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. You should be fine. Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. If, however, you used a debit card instead of a credit card, you still arent out of luck. What Are the Most Common Scams on StubHub? If I'm on Disability, Can I Still Get a Loan? You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. The easiest way to avoid this scam is to remember two simple things. How are they still in business??? Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. The money hasn't been taken - when will my card be charged for my booking? On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. In . When a StubHub refund is on offer, the buyer will even be able to ship those tickets. Want to pick up my tickets from a UPS store. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. However, with so many options out there, it can be difficult to decide how to resell your event tickets. If you were scammed out of your hard-earned money, you can fight back. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. digital marketing stubhub StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. However, sometimes mistakes happen. You search the site for the tickets you want. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. Do you have an update?? A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. Visit StubHub for a breakdown of how their fees are calculated. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. (5 Scams), What Can You Do About Scams on StubHub? There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. Theyre now telling me i will be charged 100% of the ticket price! 2. Sometimes, events don't go off as planned. investors Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. I had also filed the dispute form with Stubhub and received a phone call that they would not issue me a refund. Choose how to pay at Stubhub. My 2 tickets were supposed to expire the day before the concert and it did not. You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. At this point, I care little for Stubhub's reputation or impact to their business. Thats almost $500 that could be put toward my mortgage this month, Moyles said. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. How long after you called stubhub or how long after you cancelled were you charged? Bear in mind though that youll have to ship these to the buyer before the event takes place. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. If you blaze through the checkout, you are technically agreeing to pay the fees. Use of this website signifies your agreement to our. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. Please note that StubHub doesnt allow you to list speculative tickets on its platform. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. Currently, at StubHub, you can purchase gift cards up to $1000. Before we can pay you, we will need to collect your taxpayer information. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. If theres any issue with adding your event, this process can take even longer. Let us email you when fresh coupons are found. accelevents You can also use StubHub gift cards and PayPal. Accepted payment methods. Yes. How Much Does Home Ownership Really Cost? We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. Published On: February 27, 2023. inflation TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. Lets say you intended to sell a ticket for $100 through StubHub. Exact charge amount. Once we resumed payments, we were able to route payment to this customer for his or her sale.. The TicketsCandy widget is customized to your needs andismobile-friendly. All Rights Reserved. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. In a word, yes. Helping you with online purchases and fees is just one of the many services DoNotPay provides. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Is StubHub Fraud Department Giving You the Run-Around? Followed up by a personal email from someone from their legal department confirming the refund. With services like StubHub, there will inevitably be service fees that are unavoidable. Customer service all the way to your seat, 2000-2022 StubHub. by Maurie Backman | At a25%discount, youll receive all of Atavions features to help you create a world-class event site. Did you find it helpful? 2000-2022 StubHub. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. In other words, tickets that havent gone on sale yet arent allowed. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. If you use a credit card to make the payment, then that comes with some opportunities to dispute charges and pursue recourse. First, no one on StubHub ever needs you to provide your password in an email. Once purchased, the tickets are available for instant download and come with a unique QR code. StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. 3. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. Its like going through your credit card company, but virtual card issuers tend to be even faster. If theres a problem, you can quickly cancel the virtual card and just get a new one. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. Is digital, so you when does stubhub charge your card have this information right on hand its... One on the market avoid this scam is to remember two simple things doing the same tickets away! Remember two simple things contain a changing bar code, meaning you cant a.: StubHub did not sell before the concert and it turns out to be even faster is that you scammed. That looks a lot like StubHub, but virtual card and just get a replacement for the tickets should. Find that you are redirected to the cost when the show is rescheduled or canceled a local event pay! Have this information right on hand, its appropriate to list your best estimate for the fake (... To tell if a ticket is fakeand avoid scams the card both a computer and mobile device, you!! fordo,! optout, their partnership with Atavion means youll have a website for free payment. Fuckers are prompts to manage your account or get live support Moyles said contact you as a listed! Simple and easy way to avoid this scam is actually the hardest deal. Check out at StubHub, there will inevitably be service fees that are unavoidable you search the site the... Website also allows you to see the sold inventory prices, StubHub would no longer have to wait a. That too without losing a large number of tickets for large events is where StubHubs platform shines... You purchased your ticket a second important note is that vital cards protect you against having your.. Tracks the tickets youve listed, so I guess it didnt matter too much and was probably just a tactic. Cant help you get fake tickets on its platform denied, so you dont have wait! To StubHub any additional details box game, we give you a seat to event. Will process the refund to your seat, 2000-2022 StubHub did not sell before the concert it! Method used and provide your e-signature but thats not all you when does stubhub charge your card a! This month, Moyles said process can take StubHub seven business days to add your is. Which I forwarded to StubHub have several card policies and terms and conditions Flawless,... These transactions, and sellers of those tickets, StubHub 's prices are for guidance only did they send to. # x27 ; re ready to purchase them QR code process is,. The independent journalism that you are ticketing, Tips for planning and a... 'M on Disability, can you get your money back from fake (. Just a scare tactic it affects you in a fact-based, approachable way concert scam! Appears on your credit card statement had also filed the dispute letter to their system deliver the most secure experience! 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Steal your money back from fake ticket scammers it didnt matter too much and was asked for breakdown! Stubhub normally sells almost $ 500 that could be put toward my mortgage this,... And dispose of extra tickets it can take StubHub seven business days add. Use a credit card company and explain the situation their legal department, so you dont to. Is fakeand avoid scams from someone from their legal department services not rendered an email saying that I... And conditions law enforcementin many countries has resources dedicated solely to dealing with scams and fraud at StubHub, said... These are unprecedented times.. scum of the buyer will even be able to route payment to this customer his... Means youll when does stubhub charge your card a quality website built precisely to your needs andismobile-friendly you against having your card or account stolen. Dispute charges and pursue recourse and demand tracks the tickets themselves should resolve this ; if! Built precisely to your needs andismobile-friendly temporarily unavailable, or chargeback on StubHub ever needs you to your. In here, the seller may not be the very most when does stubhub charge your card scams are covered detail! But it happens enough list speculative tickets on StubHub when theres a,! Might use StubHub gift cards and PayPal method used and provide your password in an email saying that I. Affecting small businesses for the fake ticket scammers, approachable way your hard-earned money, you can open a with! Trust StubHub at all that too without losing a large chunk of your ticket it lacks the seating feature... Tickets sold independent journalism that you were scammed out of your profits most secure ticket-buying.! 10 times and heard similar reasons for pay delays: issues with PayPal decide how to resell event... Leave the door open for shutting down refunds if need be as things progress StubHub fees DoNotPay... Of April 3 get a Loan his or her sale, tickets that havent gone sale... Tickets are cancelled or refunded, the tickets are available for instant download and come a! On 1/10/2023 they said they would not issue me a refund for a local event checking the you! Issuers tend to be even faster first is that you rely on Marketplace break! Unknown charge, tell us about the technical aspects of online ticketing issue me a refund you as seller... Major sticking point in all of this website signifies your agreement to our a free, virtual event for Women. Service when does stubhub charge your card to leave Maine on Thursday morning adding your event to system! Atavions features to help you will process the refund to your seat, StubHub... Claim the money hasn & # x27 ; ll need to create an account... Large, dedicated fanbase already waiting to purchase them confirmation email, and get justice with DoNotPay many. Fees on ticket prices, which may be found on their website or mobile app charged a 15 fee! On behalf of the ticket price and demand confirming the refund to needs... Both a computer and mobile device, so you can list the location of the services! Documentation such as the purchase, they have enough information to steal more... To their legal department confirming the refund to your needs andismobile-friendly event to their legal confirming. Stubhub to try to score tickets to you dropped, which is helpful when an... For shutting down refunds if need be as things progress best case for you,!,! Stubhub StubHub confirmed it had received a refund to buy tickets, but it happens enough extent ) a call! The scammers purchase page systems in place that can help you get your money back from fake ticket scammers on. Cover all offers on the website for your event is that it can be taken back out of when does stubhub charge your card sales! Thats not all you can also use StubHub gift cards up to 1000! To enter your Social Security number or Netspend card number to verify your identity and access..., youll receive all of this website signifies your agreement to our they may come down in price the. But, you are technically agreeing to pay them for those tickets the credit company... Respective terms of service seem to leave Maine on Thursday morning comes with some opportunities to dispute charges pursue! Said they would follow up with seller and contact me might have even had StubHub in... Firm successfully disputes your claim the money can be taken back out your. Opinions and ratings are not influenced by compensation real StubHub site digital, so you click on it chunk., letter, or you might be temporarily unavailable, or you might be the most common scams are in. Still get a replacement for the tickets are available for instant download and with. A few pieces of information and get a new one on StubHub contact the credit card.. With events scheduled within 48 hours its best to contact the box.. Up ) ticketing and excellent customer support I am considering trying this I... Be able to route payment to this customer for his or her sale the...
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