mazda soul red crystal paint problems

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It requires color matching and a process that technicians need to follow. I couldnt get it off, so i used goop off(big mistake) now it with the color. Mazda production communication specialist Jacob Brown was quoted in saying the following: "There's no way to get around this. Small Business I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. Though I have a relative with a Soul Crystal Red CX-5 who is happy with the car without this. We love the color, looks awesome and dont regret a thing at this point. Get the front end done in clear film and dont worry about it. Do I have They never issued a recall, but according to my Mazda body shop, they repainted LOTS of red cars over about a 2 year period. In addition, it is easier to blend. The paint color is red. same (different sizes, but all are little chips like a hole just fell out of the paint). The most recently reported issues are listed below. Wayne It is the soul crystal red color. Yes it's that bad but it's such a stunning color it's almost worth it. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. I'm real curious to know if the entire vehicle was repainted or just the affected panels. I called Thursday afternoon and was told they had no idea what they were supposed to be doing with my car. See I also have a 2017 Mazda CX-5 with the Crystal Soul Red paint and I am having small chips After the cleaning one shakes the pen for a. was just looking at a red one last night.I don't think I'll be purchasing due to this issue. Consumer complaints have decreased significantly since 2019 as well. I have a 2015 CX-5 in soul red with over 300k km of mostly highway miles and while I have paint chips, they arent proportionately any higher than any other vehicle Ive owned in any colour. They are trying their best but.. of the panels were different colours. Its first maintenance was complimentary from our local Mazda dealer (Liberty Mazda Wakefield, Mass.) Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. 2. There is only one time I know exactly when/ where it came from. So I got my phone out and search for "Mazda Soul Red Crystal Metallic paint problems" and found a lot of post about that color having chip problems so I went with the Deep Crystal Blue Mica. We dont begin any repair before doing so because thats the type of service you should expect out of a body shop. My '16 Miata is Soul Red (original color, not Crystal,) and it chips like crazy. Given this paint is an extra charge I would not expect this. To me, it looks kind of like the 1965 Fender Jaguar candy apple red, but better. If you are really concerned and are willing to pay for it, you might consider doing a partial/full Paint Protection Film (PPF). In addition, evaporation times will be shorter, and a Venturi can be used to shorten this process.In a complex colour such as 46V Soul Red Crystal, a recommended practice is to apply the product using the blending technique, in order to minimise any possible colour mismatch or colour leap, especially between parts and adjacent areas. They clearly don't stand behind their vehicles! were always looking up the latest news from car manufacturers, from paint problems to repair procedures. front and back bumper, and hatch). The paint is fading on my 2014 madza . You can try refreshing the page, and if you're still having problems, just try again later. About 2 months in, I noticed paint chips and it has only gotten worse. solution but to offer me a 2018 for the same price as what was oweing or an older, different Diese Seite ist durch reCAPTCHA geschtzt und es gelten die Google. repaint. Knicks and dinks from being hit by stones/dirt are all part of the driving experience. Reason I ask is that Mazda in their COVID desperation has offered to put us into a 2020 with a lower monthly payment if we trade in our 2018. Mud guards (OEM or aftermarket). B ut I know if you bring it up and tell them you've new 2023 mazda cx-50 2.5 s preferred plus package for sale in las vegas, nevada. It doesnt make sense when this color has been nothing but stress for Mazda owners across the country. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. and plentiful. LED headlights with . since manufactures have gone to water based paints, i think the thickness and finish has gone down hill My 2021 CX-30 dark Crystal blue sucks!!!!! The paint on my car is chipping off down to the metal. coming off the car. We have records of this color appearing on the following models: CX-3, CX-30, CX-50, CX-9, MX-5, Mazda3, Mazda6, and Miata. . Told the dealer about flaking, they took pictures and sent to Mazda and Home of Zoom-Zoom I just had my 2017 Machine Grey Mazda 6 repainted under warranty because there were 200+ areas where the paint had flaked off (I don't like to say "chipped off" because that makes it sound like something hit the vehicle to cause the problem). Although never lean against it. Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. COLOR: Soul Red Crystal. We're not considering it all that seriously since we love our car and don't see big changes on the 2020 that would warrant starting all over with our payment, but the one and ONLY reason we'd consider it is to get that beautiful metallic paint back. SAT: Closed This car is only about 1 year old. We had chips under the hood, in spots that would have zero contact with anything. any recourse? responsible with the poor painting service!. The paint easily chips despite it being a $1000 upgraded paint color. Select a Year: 2023 2022 2021 2020 Touch-Up Paint . Once the ink is ready one simply applies it in a very minimal way. To reproduce the 46V Soul Red Crystal colour, use a light grey filler. It requires extensive training from the technicians to be up-to-date on how to properly repair a vehicle. 2023 CarGurus, Inc., All Rights Reserved. Oxford Below are three of the affected vehicles: Two years ago, Mazda confessed that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. I have 2 rock chips: one that went through the 3M film on a lower part of the bumper (it must have been a huge rock - but it's just a small mark) and one on the unprotected A pillar, also very small. Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM1BPALM7P1611866 Of course it could've already been repainted lol Can you elaborate on the repainting under warranty? I found the "email us" link at the bottom of this page and sent them a message explaining the problem, telling them I'd seen other reports online of people getting their cars repainted/repaired, and asking what my next steps should be: http://mazda.custhelp.com/ . Writer is confidient they will fix ithe said "It's all good they opened a case are are looking We understand that owners are experiencing paint chipping of the Soul Red color at an excessive rate. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. Snowflake White Pearl Mica Paint [4] Soul Red Crystal Metallic Paint [4] . I might add that I already owned a Mazda 3 so I just ordered it (with other parts), so we'll see what happens. Machen Sie das auch? As of now, what I can say they don't want to be See Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. Entdecke for MAZDA 46V SOUL RED CRYSTAL METALLIC MULTICOAT Touch up paint Pen Kit Scratch in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! We purchased our CX5 two days before Christmas 2018. you guys argue with them and give the strongest justification until I can get the whole car I sold it 9 months later due to numerous stone chips on spoiler, bumper and bonnet. The car sits in the driveway 99% of the time with direct sun. submitted to Mazda. Woes of the Soul Red Crystal Color - Touch up paint? I have the same issue on my Mazda3 in Machine Grey. I purchased a brand new 2021 Mazda CX-5 in December 2020. We contacted our dealer who said bring it in. This is why its critical you take your Mazda to a Pennsylvania auto body repair shop that is capable of performing any paint repair and follows the instructions. There is a defect in the red soul crystal metallic paint. 4.99 (166.33/l) Chipex Ultra Precise Car Paint Touch Up Microbrushes - 100 Pack. they are saying its now repainted TEN (10) CX-5's so far with another half dozen scheduled to be done. Gray had a few small chips on the hood, the red had quite a few small chips though it may have been a year older but nothing crazy like in some fof the pictures floating around, white (not mine, I think it was a 2017) was clear as was the blue. We have done such touch-up repairs on dozens of cars and we would say that Mazda's kit provides a result at least as good, if not better, than the best results we have gotten in the past on other brands. happy camper.I will be taking it back to the dealership to have this settled soon. This car has the most fragile paint I have ever experienced. Was the 46V from Mazda the correct colour? Content on CX30Talk.com is generated by its users. We simply asked for it at the dealer's parts counter. 44 product ratings - New Mazda Touch Up Paint 41V Soul Red Mazda 2 3 6 CX3 CX5 CX9 MX5. Clearcoat appears to scratch way to easily. life time new car, for six months (out of 24 that I've owned it) We await the return of our car all problems of the 2021 Mazda CX-5 Thanks. The paint appears to be brittle and not properly bonded to the primer/metal. Mazda says of the special blend "Its unique three-layer paint process uses the changing light to create a sense of movement, even at standstill." I have a 2018 and my chips werent nearly as bad as some other users. A look at the repair process for spraying Mazda 46V, Soul Red Crystal Metallic. The body shop told Sales: (702) 358-0930 | Service: (702) 358-0892 | 7760 Eastgate Rd Henderson, NV 89011. . if they like the color get it, and just like any investments, protect it. The 46V colour code is a more sophisticated evolution of Soul Red 41V, the Japanese manufacturers two reddish three-coat colours. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. I also have a clear wrapping covering the entire front bumper, and the first half of the hood. pads left in the engine bay and some seals in the door frames were damaged or missing. Both of these are simply barriers that mitigate chipping. You might get away with only a hood application as the bumper is not metal and therefore takes rock hits better. I had a Mazda before this purchase and was happy with it. Published on February 3, 2022 in Pre-owned vehicles by The Car Guide. Because of its greater complexity, professional painters must adapt the work and repair process to ensure optimal reproduction. It was well worth it. Soul Red Crystal Metallic FWD 2019 Mazda CX-9 Touring 2.5L 4-Cylinder We deliver!! rock chips inline with the mileage on the car. Mazda CX-30 Complaints, Issues And Problems. They all look like little "flecks" missingnot something rocks would All rights reserved. What is the name of the pen, where can I find it? Im just anal and got the front end of my 3 clear wrapped. We feel its our job to let car owners like you know about the problems of specific car manufacturers. Vehicle Details on this Used 2023 Mazda CX-5 2.5 S Preferred Plus Package SUV Certified 1954 30 78216 Automatic Carfax Available located in San Antonio Texas 7MMVABCM1PN106855 I told him about the issues the color has regarding chipping. My neighbor has a CX-5 thats all chipped, and it doesnt bother him. Unfortunately, it suffered some visible scratches when it was parked next to a vehicle whose owner was careless and opened their door into the CX-5, causing minor damage to the paint. It does not bother me. Respectfully No idea, but I would guess that it probably isn't. One big one in particular happened in the first 5k miles (mostly just bad luck with some road debris). I have a 2018 Soul Red Mazdac CX-5 Grand Touring. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Mazda paint code 46G Machine Gray is a special effect gray metallic color that gives the paint a "sculpted from solid steel" appearance. because they said the problems had only been with the red, but mine are clearly abnormal The content of this field is kept private and will not be shown publicly. put on when i bought it, and over the next 6 months, had more and more chips with no I told the dealer, and although the car was 14 months old, they said I have a number of paint nicks oz. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. So far, there has been nothing to report. Fender specified Du Pont paint chips, but bought equivalents from whoever had it in . I now have a 2020 GTR and after 4 months and 6500 miles I have one chip on the hood and one on the rear roof spoiler. The main difference between the two clears is the thickness. I have quite a few paint chips, all the way Jim See just waiting for the repair to be scheduled but they advised that it would I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. I expected Mazda to say no to the repaint because, while there were more chips than I expected on a year old car at the time, I didnt think it was enough to justify. An issue Mazda has known about and refuses to address. Mazda CX-5 Soul Red Crystal Metallic. Two of the colours that I like. To formulate this difficult to match colour, make full use of SINNEKs W6000 Series water-based system. Spring City Step one is to clean the area. I hope this is a good sign, but it's still early days. Recent Arrival! I haven't seen many internet posts about it after summer of 19, so perhaps they did get it figured out. Mazda CX-5 owners have reported 15 This is primarily because the paint is so thin and doesnt have a thick enough layer to absorb the harsh sun, creating several chips across the car. any experiences? A simple online search confirms this problem. a really bad job. At present, it is undoubtedly one of the most challenging colours for a bodywork and paint shop. After the cleaning one shakes the pen for a minute, then gently dabs the base coat tip on some cardboard to help the ink to flow. Go through Mazda's website and file a warranty complaint. Adjust the gun according to the indications provided on the product data sheet. The dealer said that was resolved and no longer happens. One of the best car buying decisions we've ever made -- just a wonderful vehicle that feels very luxurious at a budget price! COLOR: Soul Red Crystal. My car is 1 year old, soul red crystal metallic paint color. For a better experience, please enable JavaScript in your browser before proceeding. all problems of the 2017 Mazda CX-5 I have purchased a new Nissan, Honda and Subaru in the past and none have had this problem. Mazda CX-5 Signature with i-Activ AWD and off-road traction assist $37,405. It has a greater than normal amount of paint chipping on the hood and other places. View our Honda of Freehold inventory to find the right vehicle to fit your style and budget! Try the 41v. 2019 GMC or Mazda for Sale in Freehold, NJ. I have 9000 miles mostly highway, if anything touches it, it leaves a light scratch. Sure! Have had this car for less than one year and driven less than 5,000 miles but have lots of chips on the hood, fenders, roof and doors. Less than 3k miles into ownership, we experienced the horrible paint chipping issue that's so well documented online. I have been communicating with only two people and the guy that told me that, I have talked to several times so he is well aware of my issue. I've also read the paint is hard to . We were careful not to put on the layers very thick. Repair was not a good match. They were extremely responsive. Collaboration among the paint maker, production engineers, technology research engineers, body design engineers and designers. Only problem is the 2018 didn't have the updated paint. . Gonna be heartbroken if it happens to mine . I use this car for commuting to work on the highway. Mazda CX-5 Jet Black Mica. For OP, Generally speaking the best protection will be PPF (Paint Protection Film) this is a physical clear product that you can have installed on the front bumper, front half (or ) of your hood and around the mirrors. We gathered images from the internet and had to argue to get the My car has metal exposed all over the car which means it will rust. I have maintained the film the same as if it was paint. 7.99 (0.08/count) However, Mazda even admitted two years ago that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. I should have to do that for a brand new car. it is equipped with a skyactiv 2.5l 4-cylinder dohc 16v engine and a 6-speed automatic transmission. I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. Used Mazda for Sale in Victoria, TX. AU $23.73. Sales: (406) 721-1381 | Service: (406) 721-1381 | 1776 Stevens Ave Missoula, MT 59801. Amazing, head-turning, rich color. 15 Paint problem of the 2017 Mazda CX-5 Failure Date: 12/22/2017 There is a defect in the red soul crystal metallic paint. I had the same problem. It barely touched something and it is is scratched all the way down to the metal. Press J to jump to the feed. 1) Automatic engaged parking brake that can't be disabled and 2) jerky/hesitation transmission at lower speeds. Thanks for replying, everyone. From engines powered by Doritos to luxurious crossovers, we have them all. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (Repairer Driven News). We have not found it to be any different in terms of durability than other paints.

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mazda soul red crystal paint problems

mazda soul red crystal paint problems