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Menu They were rated as good in caring. You can contact this general practice using the phone number 01293 450400. I am pleased to hear that you have had a positive experience with the Practice. Report review titled Practice playing Russian Roulette with peoples health! 72.00% reviewed by GP, out of 50 patients diagnosed. We've put some small files called cookies on your device to make our site work. It is very important to us that we get this sorted for you. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. Ask a Nurse Before you make your choice you can read more about our cookie policy. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Staff told us that communication had improved and they felt involved in the development of the practice. Outside of practice hours, call 111. This is a rediculas system based on luck. The practice has introduced a new system where you have to make an appointment online. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Letter from the Chief Inspector of General. review titled Practice playing Russian Roulette with peoples health! removal of moles and skin lesions) - provided in-house and others. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. What is happening? Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. There was a clear leadership structure and staff felt supported by management. We will use a cookie to save your choice. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Close menu, by Michael Forde - Posted on 03 March 2023. as unsuitable. Ask the Practice Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Thank you to all at Saxonbrook. The design of this healthcare email is interesting and the content is very clear and precise. However, this isn't the problem. Kind Regards, Sarah. The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Analytical cookies send information to Google Analytics. The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. Medical Center 127 suppliers on Yoys in Redhill, England: Epsom, Epsom, Ashlea Yoys B2B Marketplace Products Companies Distributors Dealers Contact Click the title bar on any of the report introductions below to read the full entry. It is very important to us that we get this sorted for you. As this is an anonymous platform I am unable to contact you. I am pleased to hear that you have had a positive experience with the Practice. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. Improvements had been made with the development of a range of risk assessments and the way in which risks were managed wasevident. I have passed your feedback to the team who will be delighted to hear it. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. 82.32% with recommended measurement, out of 2,036 patients. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. Promoted placement and improved company listing. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Before you make your choice you can read more about our cookie policy. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. I needed help today and was called back in no time and medication issued. I have made the management team aware that you will be in contact. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. but no good, cant even get the online requst answered prop was told to submit it again - why? Website: saxonbrook.net Message now. . Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . If you call for help you don't get it. Data showed that the service had reduced the number of referrals into secondary care mental health services. However, records relating to induction were not always evident or complete. Please do not send any patient information to this email address. Exception reporting was higher than average in some areas. 62.12% detected by practice, out of 66 new diagnoses. Thank you to all at Saxonbrook. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. Patient reviews of Saxonbrook Medical Centre - Page . Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. However, they are employed by NHS West Sussex. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Ensure that improvements are made to the way in which the practice identifies carers. Distinguishing Characteristics: The Correctional Staff Nurse classification includes Correctional Staff Nurses who are employed by Kern Medical Center and assigned to Juvenile correctional medicine facilities. Saxonbrook Medical Centre has not yet replied. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps FCPs can assess, diagnose, treat and manage musculoskeletal (MSK) problems and discharge a person without a medical referral. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Menu I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Clinical audits were undertaken and we saw evidence that some of these were full cycle. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. 14 Haslett Avenue West RH10 7QH Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. The information on this page is for informational purposes only, and does not substitute medical advice. Please note on the form that you have sent these details in reply to your online review response. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. As this is an anonymous platform I am unable to contact you. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Maidenbower Square The practice had clearly defined and embedded systems to minimise risks to patient safety. As this is an anonymous platform we are unable to contact you directly. Please see Saxonbrook.net for all non-urgent enquires. West Sussex 2015. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Kind Regards, Sarah. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. I have shared this feedback with the team who will be very happy to hear this. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Cross Keys House Thank you for taking the time to post a review. The Doctor that has looked after my Mother has an understanding manner of her age and independence Before you make your choice you can read more about our cookie policy. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. Another distinguishable example is the following from Fullscript. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . - To look at a lump! 83.44% within a recommended level, out of 646 patients. I am pleased to hear that the service you have received all round has been positive. The practice has introduced a new system where you have to make an appointment online. (Note that ordering several items at once to be counted as one prescription). National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. RH10 7QH 840 were here. I am sorry to hear you had a poor experience with us. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . I am sorry to hear that you have been having trouble getting an appointment for a medication review. Crawley Drop your competitors from your business page. GP Partners:. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. 14 Haslett Avenue West Crawley West Sussex. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. This email design is easy to digest and very attractive. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. PRESS RELEASE: 26th March 2021. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery West Sussex That is just two of several things that have gone awry recently. 0 0. RH10 1HS West Sussex Afternoon Christopher. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website Closed for Training 10th November 2021 Both surgeries will close at 12:30 today for staff training. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. This is a rediculas system based on luck. 4-6 session GP, salaried and partner options, Pembroke Medical Group. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. Map, Ask a Doctor Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Latest reviews for Saxonbrook Medical Centre. review titled Impossible to get appointments, review titled Great HRT knowledge and support. This GP surgery is not currently accepting new patients. West Sussex - To look at a lump! I have made the management team aware that you will be in contact. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Sarah, Management Team. Menu Cross Keys House Flu vaccinations - Under 65 At Risk Groups. American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. Information On Booking Covid Vaccinations. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. We are fed up chasing back and forth to get these things sorted. Report review titled Very grateful as unsuitable. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Patient Satisfaction with GP Practice Appointment Times. Report review titled No appointment. If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. The team will be very pleased to hear your fantastic feedback. Will have to go to a walk in center! Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. 812 were here. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. GP. 4. Let us know your preference. Under current Data Protection legislation, no confidential data is permitted to leave the EU. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Thank you, Saxonbrook Medical. Analytical cookies send information to Google Analytics. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Information about services and how to complain was available. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Menu The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. saxonbrook medical email saxonbrook medical email Home Realizacje i porady Bez kategorii saxonbrook medical email. Thank you, Saxonbrook Medical. I would also like to apologise for the service received when calling to the Practice. Post code: RH12 0DD Courtyard Surgery - Salaried GP. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. 2018. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. Sarah, Management Team. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. Map, Northgate Surgery Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 review titled Impossible to get appointments, review titled Great HRT knowledge and support. Crawley These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. Maidenbower Square I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. Thank you for taking the time to post a review. Saxonbrook Medical Surgery General Practitioners Dr Hicham Nakouzi - Male MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner) Dr Jasna Gvozdenovic - Female MD MRCGP - Qualified 1995 Belgrade (Partner) Dr Lucy Cox - Female MBCHB MRCGP DRCOG Qualified 1998 Leeds Dr Catherine Eades - Female MRCGP - Qualified 2009 University of London Ask Reception. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Someone needs to reviwe the whole thing & start again. Crawley I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Staff were aware of current evidence based guidance. Report review titled Practice playing Russian Roulette with peoples health! Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. We would also like to use analytical cookies to understand how our site is used and improve user experience. Saxonbrook Medical Centre has not yet replied. What is happening? I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. 26 March 2021. removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. See salaries, compare reviews, easily apply, and get hired. Your post in anonymous so I am unable to contact you directly. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery They dealt with the situation and treated my son in a timely fashion which was . The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Alternatively you can pop into one of our receptions. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Thank you so much for taking the time to post this kind and positive review. Can this really be good for patients!!! Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Overall the practice is rated as good. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. There are over 5,450 part-time careers in Crawley waiting for you to apply! saxonbrook medical email . When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. We would like to look into this for you and get it resolved asap. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. http://www.saxonbrook.net/staff1.aspx?t=1 Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional.
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saxonbrook medical staff