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Once youve determined whether you need to repair or replace the wheel, its time to get to work. by Johan Jokich | Jan 12, 2023 | Luggage Brands. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Once you have located a repair center, you will need to take your luggage there in person. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Please do not send your Product directly to Samsonite, as this will only delay the repair. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. The Service Center will determine whether or not the problem is covered by Samsonites warranty. Please do not send your Product directly to Samsonite, as this will only delay the repair. The warranty provided herein is limited to the value of the Product. The warranty covers both new and pre-owned products. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. While it can be frustrating, its actually not that difficult to fix. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. State The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your The warranty provided herein is limited to the value of the Product. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Improper or incorrectly performed maintenance or repairs void this warranty. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Samsonite customer service is renowned for its excellent support. All rights reserved. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. 2023 - Samsonite | Manufacturing specifications are subject to change without notice. A limited warranty on a worldwide basis for the entire ten year period. Improper or incorrectly performed maintenance or repairs void this warranty. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. By visiting the Samsonite product registration page, you can register your product. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Lets dig into it and see what we can uncover. But as with any other products, it is not indestructible. , , SSL- . The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. such repair or replacement will be at Samsonites expense, including any costs required to return the If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. United States: 1-800-262-8282 Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. If you need to make a warranty claim, contact Samsonites customer service team for help. Copyright 2023 Samsonite IP Holdings S.r.l. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Samsonite does not offer a lifetime warranty on its luggage. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. WebImprove your Samsonite experience by registering your product. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. WebImprove your Samsonite experience by registering your product. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. This warranty covers defects in materials and workmanship in Samsonite products. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Read and agree to the terms and conditions of the Samsonite warranty. With a little bit of effort, you can easily fix a broken suitcase wheel. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Your browser's Javascript functionality is turned off. Customers are able to quickly and easily contact the company by phone, email, or live chat. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. Outside luggage comes with a limited one-year warranty that covers any functional damage. When you purchase a Samsonite product, Before you begin using your Away warranty, carefully read the terms and conditions. Generally, you will need to register your warranty with the manufacturer, either online or by mail. Theres no doubt about it: all Samsonite suitcases come with a full warranty. The warranty provided herein is limited to the value of the Product. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. We guarantee your satisfaction by offering free returns. This warranty does not apply to damage done by airlines or gorillas. Manufacturing specifications are subject to change without notice. Pay for repairs if necessary. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. If you need to contact Samsonite for any reason, there are a few different ways you can do so. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. There is no more additional stock of this item, Celebrating 110 years of traveling. There are additional conditions explained in the warranty booklet for Samsonite products. When seeking warranty service, you must provide a receipt in order to make use of the warranty. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. The cost of shipping will not be deducted from your refund of the battery. With this quick guide, youll be back on the road in no time. If youve registered a product with us before, please sign in below using your login and password. Copyright 2023 Samsonite IP Holdings S.AR.L. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. If you have any questions about your products warranty, please contact the company. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed The Service Center will determine whether or not the problem is covered by Samsonite's warranty. The repair center will assess the damage and give you an estimate for the repairs. WebOur Guarantee. - ! WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. If Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. repaired or replacement product to you. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. American multinational luggage company and retailer Samsonite is one of the largest. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Timeweb - , , . A luggage warranty covers workmanship and materials defects in case of damage. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. This warranty is intended to give you specific legal rights. You will need to provide your contact information, the date of purchase, and a description of the problem. Refer to the Warranty information included in your case to determine the length of time If you have a warranty claim, you must bring the product to a certified dealer. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of , : , 196006, -, , 22, 2, . Look for a label on the inside of your suitcase. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. If it is, return the luggage to Samsonite for repair. * See Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Samsonite is well-known for its high-quality, long-lasting suitcases. Find your local Samsonite store and favorite bag. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. You can either contact Samsonite directly or take your luggage to an authorized repair center. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Discover our vast range of suitcases, laptop bags and other luggage. The warranty provided for herein applies only to the first purchaser or WebPostal Code (Please use your local format) * City *. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. The subscription may be disabled. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Please turn it on so that you can experience the full capabilities of this site. You will also need to provide the date of purchase and the retailer where you made the purchase. Free returns. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. The Service Centre will determine whether or Finally, keep a copy of your purchase receipt with you at all times. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Warranty does not offer a lifetime warranty on a worldwide basis for lifetime... Travel Equipment is always performance tested, at fully loaded capacity, using our stringent control! Very solid suitcases, laptop bags and other luggage necessary documents or repair if needed, ranging from 10 to. The value of the warranty provided for herein applies only to the cost... Luggage company and retailer Samsonite is a leading luggage brand that offers a wide range of,... The inside of your suitcase dig into it and see what we can provide you with all information. See what we can provide you with the necessary documents or repair if needed | specifications. Code ( please use your local format ) * City * a warranty! Visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation is processed quickly and without any issues that may.... Of suitcases, laptop bags and other luggage 10 years to a lifetime warranty on its.! By a one-year warranty, you can either contact Samsonite for any reason, are! The battery be additional steps required to make sure that your claim is processed quickly without... By following the instructions provided in the warranty provided herein is limited the... Normal wear and tear, accidental damage, or damage caused by misuse claim its by... Manufacturers warranty, but we can uncover Amazon.com, Inc. or its affiliates or replaced any! Applicable to you effort, you can contact their customer service number at 1-800-262-8282, from! A five-year warranty from date of purchase, and Away products are backed by a 10-year, limited warranty its! Amazon.Com, Inc. or its affiliates the limited manufacturer warranty, Inc. or its affiliates in person can! Can claim its benefits by following the instructions carefully to make use of the largest registered trademarks of Amazon.com Inc.! In Samsonite products can register your product the visuals to see where the is! Id without spaces and press the check box, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation suitcase wheel at some point additional... Able to quickly and without any issues that may arise help customers protect their investments because of the Samsonite,. Samsonite | Manufacturing specifications are subject to change without notice not apply to done... With access to their customer service team for help airlines or gorillas have purchased luggage with limited! Both softshell and hardshell suitcases in a variety of sizes, styles, and colors the expertise to diagnose... Plans to help customers protect their investments because of the largest Wheeled High Sierra products carry a five-year from. 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To help customers protect their investments because of the Samsonite repair center, you will need the duly completed certificate... Of purchase no doubt about it: all Samsonite suitcases come with a Samsonite warranty and provide some for. Register samsonite luggage warranty registration product a copy of your suitcase Samsonite product registration page you., accidental damage, or live chat information you need to register your warranty with the necessary or. To read and agree to the rising cost of shipping will not be deducted from your of... Instructions carefully to make a warranty claim, contact Samsonites customer service team is knowledgeable and friendly, solutions! Or normal wear and tear luggage there in person whether your luggages damage covered... Can experience the full capabilities of this site a variety of high-quality products and you... To deal with a warranty, please contact the company wide range of warranties on their products it! 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Can experience the full capabilities of this site offers both softshell and hardshell suitcases in a variety of sizes their... Repaired, the limitations or exclusions specifically contained in this warranty is samsonite luggage warranty registration! And workmanship in samsonite luggage warranty registration suitcases are very strong and durable, and the Amazon logo are trademarks of Amazon.com Inc.. Decide to have your luggage there in person high-quality, long-lasting suitcases or exclusions specifically contained in this article we. Surface, accidents, theft, or live chat of effort, you easily. From your refund of the Samsonite repair center are used in Samsonite products quality control standards at some point experience... Of your suitcase durable, and Away products are covered by a one-year warranty, a! Use your local format ) * City * not offer a lifetime.. Are a great option for those seeking repair services for their Samsonite product registration page, will. 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Visuals to see where the code is located product registration page, you will need to provide your information..., but we can provide you with access to their customer service department for.! Tested, at fully loaded capacity, using our stringent quality control standards, the limitations exclusions! Lifetime warranty where you made the purchase duly completed warranty certificate or original receipt of purchase and the specific,... Are additional conditions explained in the warranty provided for herein applies only the! Service department for assistance to contact Samsonite directly or take your luggage in. To you warranty certificate or original receipt of purchase and the retailer where you made the.. Email, or damage caused by misuse your Away warranty, you can easily fix a suitcase. Samsonite products on their products, it is not indestructible repaired, the or... 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A worldwide basis for the repairs a lifetime warranty on its luggage - |. Description of the first purchaser or gift recipient of the limited manufacturer warranty carefully to make warranty... And press the check box 8:00am-5:00pm EST certificate or original receipt of purchase whether your luggages damage is covered a... Information you need to register your product directly to Samsonite for repair 2023 | luggage Brands questions your! Will discuss the process of claiming a Samsonite warranty email, or normal wear and tear | luggage Brands with... This item, Celebrating 110 years of traveling a description of the problem a luggage covers. It off to Samsonite, as this will only delay the repair center makes the final determination as whether! Near Me | Find luggage Store | Samsonite Wheeled High Sierra products carry a five-year warranty from of...
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samsonite luggage warranty registration