ncl butler and concierge service

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Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! They will arrange speciality dining at your request, get you priority tendering when required. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . But if youre cruising The Haven, youre in for a special treat. In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. To find out more, please. By continuing to browse the site you agree to our use of cookies. Your butler will also remember your preferences and attend to your every need. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Some lines, like Silversea, have a butler for every suite. They can present in-room tea service. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Please view our advertising policy page for more information. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. There is some crossover, of course, but that's the general delineation. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. This stateroom type features relaxing and luxurious spa decor. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. The same cabin called 3 times. This website uses cookies. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. So don't have to much expectations. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. *Square footage and stateroom configuration and capacities vary by ship. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. Celebrating a birthday, anniversary or honeymoon? This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Listing for: Simpson Housing LLLP. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. Plus, your own feed of TPG content. Whatever you decide, your first evening onboard is just the beginning! However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. Uber Cash and Uber VIP status is available to Basic Card Member only. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. To add to the above, your butler and concierge are shared with other guests. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Part of that service comes with even more perks if you sail in The Haven and Suites. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Use them, and reward as appropriate. I think he'd be too busy around at yours, thank god! What they can do though is virtually everything in between. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. I have had two on NCL (Spirit), they can be fantastic. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Powered by Invision Community. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Hey, you only live once! All Rights Reserved. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. If people keep their expectations down a little things would be better for all. Our butler brought a full breakfast to us every morning. By This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. And be sure to call for butler and concierge service anytime you like. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? White tablecloth in-suite dining, to be enjoyed in guests staterooms. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. Concierge service to help guests book their dining, entertainment and more with NCL. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). They keep a log of how often the day and night butlers are used. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? Concierge services to help guests book dining, entertainment, shore excursions, and more. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. ft.*, you have space for up to eight guests. Butler service is something usually offered to passengers who've booked a top-level suite. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. 19952023, The Independent Traveler, Inc. DECK 19. With up to 598 sq. Watch the horizon glide by from expansive private balconies. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Another thing to consider doing is to fill out Hero cards for the workers. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. That's exactly the case with the Amex Platinum card. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. 6,694 sq. Norwegian Cruise Line. What is being described on this thread is reality. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Priority when reserving restaurants and entertainment onboard NCL vessels. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers.

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ncl butler and concierge service

ncl butler and concierge service