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I should add that this particular computer had my personal account as the main user. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. We are happy to help you! However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. If you forgot your Microsoft account password, follow these steps. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. If you don't have one, you can create here. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Yes. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. Feel free to let us know the solution that helped you fix this issue in the comments below. "That Microsoft account doesn't exist. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Enter the email address, phone number, or Skype name you use to sign in then selectNext. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Hence, logging in with the affected account (Alias) will trigger the user ID error. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Amazingly both messages are right but not well worded. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Sign In. So, lets see what can possibly trigger the issue. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Learn more about Stack Overflow the company, and our products. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Are there tables of wastage rates for different fruit and veg? Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. Copyright Windows Report 2023. I then signed OUT my personal account and it signed me in with my work account. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Well, cached data stores all previous elements of data preventing access again. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Thanks for contributing an answer to Super User! To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Please help. The email or username you entered does not exist. Use an alternate account to sign in (if one exists) or sign up for another one. Fill out all required fields. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). I am baffled by this. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. One easy way to fix this issue is to use the correct account type while logging in. Office LTSC is the enterprise licence version of Office 2021. To create a new account, head to Microsofts Signup Page and choose a new account name. Microsoft doesnt explain that difference very well, or at all. You can also verify by asking close contacts to whom you have emailed from that account. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. If you arent an admin, see How do I find my Microsoft 365 admin? Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. I know the account is valid because it is the same one I am using in this forum. You will have to use the original account id. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. Below is a guide on clearing the cached data on the Edge browser. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. The app needs permissions to use SharePoint,office 365 and outlook.com. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. Microsoft. Time-saving software and hardware expertise that helps 200M users yearly. Type the requested information and select Send code. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. Enter a different account or get a new one". Should you upgrade? One last method would be to sign in to your email associated with your Microsoft account. We won't spam you. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. Click on the Start button on the left side of your Taskbar, and select Settings. Office 2021 all you need to know. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. I then tried my email and the system worked. Amazingly both messages are right but not well worded. I have the same problem. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. I think that's the core of the confusion. Clear the cached data to refresh the login portal using the below steps. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. All Microsoft accounts are either work/school or personal. That is frustrating because the field is required. I set mine up some time ago, personally, with my aol account. This is a common error among Microsoft users encountering the error under consideration. The problem is Microsofts badly documented difference between a work/school login and a personal login. Report abuse. "That Microsoft account doesn't exist. For example, trying to use a personal login for a business-only service. Send a test E-mail to the supposed user ID. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. If your Microsoft account doesn't exist but it does, you might be permanently locked out. If you are prompted for a product key, see Where to enter your Office product key. How do I find my Microsoft 365 admin? This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Enter the email address, phone number, or Skype name you use to sign in then select Next. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. Fix the damned product I pay for every single year, again and again and again. But, I get a message saying "The Microsoft account doesn't exist. 1. Click on More options, illustrated by three dots. Enter a different account or get a new one The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Username lookup. The error message isnt well worded heres better text . 3. We hope that the suggestions listed above helped you to fix this error message. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Key Takeaways This is an easy fix that I could not find on the Microsoft support fo. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. If so, please select work or school account and . Microsoft will permanently delete any account which has not been active for the past 2 years. How does it not exist when I even have a Facebook account with it? Enter a different account or get a new one. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Also, you might have knowingly or unknowingly deleted your Microsoft account. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. Power Platform and Dynamics 365 Integrations. Guiding you with how-to advice, news and tips to upgrade your tech life. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. But every time, I got this error: "That Microsoft account doesn't exist. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. This is extremely frustrating. In this case, you can no longer access the Microsoft services associated with that account. Try another email address or sign up for a new one. I have my phone number setup in my account, so instead of email, I used my phone number. I am not using Outlook anymoreOn Mac the Search function also was not working. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. It definitely is an Office 365 account that was being used to log in in the previous computer. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. I have the same error from the same steps but with a different cause and solution. Then the Problem was gone on Windows. Choose the account you want to sign in with. Select the Time range (Id suggest you choose All time). There is nothing that tells me what types of things I can enter. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Another important step is to verify every input. No. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. . Asking for help, clarification, or responding to other answers. Enter a different account or get a new one. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Do I need a thermal expansion tank if I already have a pressure tank? Madness. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. These computers were set up for organization and the one I re-installed I set it up for personal use. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. Is it correct to use "the" before "materials used in making buildings are"? Type the requested information and selectSend code. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}.

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