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Its up to the promoter, artist, or team if you can sell tickets or not. Please help. Copyright When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. What are my options here? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. This will bring you to the page to confirm the correct email associated with the order. AXS handles payment and delivery so buyers and sellers never interact with each other. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So you can sell on StubHub or any other way you find. No. The tickets will be delivered to the buyer automatically. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you do not currently have an AXS account you will be instructed to create one during your purchase. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. If you do not currently have an AXS account you will be instructed to create one during your purchase. Click the Transfer button next to the event in your AXS account. When fans have tickets they cant use, they list them for other fans to buy. Many fans find it best to TRANSFER the seats to their guests prior to the event. Youll be able to transfer money to your bank from your account on AXS.com. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. i assume they will try to get me to receive the tickets using axs again. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Upcoming. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Its up to you! Have been on hold 3+ hrs. Click the Sell button next to the event in your AXS Account. Browse your upcoming events and tap the ticket icon for the one you would like to sell. When I sell tickets, do I have to deal with the buyer? Use the same email you use on StubHub. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Then your friends can get in with their own phones using the AXS app. Ask the Community Contact Support Nope. Click the Sell button next to the event in your AXS Account. I followed the directions of creating a AXS account via the email address that they sent me the email. Sorry we couldn't be helpful. Help us improve this article with your feedback. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Select the tickets to transfer and enter the recipient's information. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Reddit and its partners use cookies and similar technologies to provide you with a better experience. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. What if my guests arrive at different times? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. The tickets will be delivered to the buyer automatically. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Flew in for this show. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. It got postponed and now we all cant go. What is transfer? Remember, your friends can always transfer tickets back to you. What if my guests arrive at different times? Why did the venue decide to use AXS Mobile ID? AXS Mobile ID tickets are digital and cannot be printed for venue entry. Terms of Service | Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. may not be valid. Its up to the promoter, artist, or team if you can sell tickets or not. The event staff will scan this digital barcode to let you and your party into the event. Sign into your AXS Account and click Listings. Article. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Your guests will need to create an AXS account to receive tickets. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. It depends. Yep! On the Review page, click the List Tickets button to finish. I had read on other threads that sometimes the tickets don't transfer until the day of the event. | What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This is the QR code you will display upon entering the venue. it never happened. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. and our I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. If available, youll see the option to get tickets with AXS Official Resale on the event page. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. The game is in 36 hours. Have screenshots and stuff with timestamps to also prove this is a thing. I bought two tickets to a New York Islanders game at Nassau Coliseum. 2023 Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. If you see a Sell button next to your tickets in your account, you can sell them! I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. The game is in 36 hours. If your friend already has an AXS account, the tickets will be transferred instantaneously. Use the same email you use on StubHub. Browse your upcoming events and tap the ticket icon for the game or event you would. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. How far in advance can I access my tickets? When I sell tickets, do I have to deal with the buyer? Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. A full-service national event ticket marketplace. Show was postponed from June 2020 to July 2021 due to covid. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How do I use the Rockets App to enter the building? it must be some garage shop with three programmers. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Usually there is a waiting period of a few weeks. Sorry we couldn't be helpful. To login, use the same email address you used when purchasing your tickets. Hey guys, I just joined this group so if this isnt allowed lmk. i had the exact same problem. AXS Mobile ID allows you to manage . With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. All Rights Reserved. Show the ticket in the App at the entrance and get them scanned to enter. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. When its time for the event, they can open the app to show their tickets on their phone. Ability to transfer and/or sell tickets varies by show and is subject to change. As an event draws closer, venues generate the barcodes for each ticket. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Show the ticket in the App at the entrance and get them scanned to enter. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. They should be able to tell you if the tickets are active. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Then when it sells and you are paid, you transfer it using the app. The gig has not been cancelled we just chose not to go. If you already have an AXS account, the tickets will be transferred to your account automatically. Your tickets will no longer be listed for others to buy. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Here we are. The Rockets App is free to download and available in the App Store or the Google Play Store. Use of this website signifies your agreement to our. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? 2021 Vivid Seats Ltd. All rights reserved. Help us improve this article with your feedback. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Open the App and sign in to see your tickets. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Can seats be transferred to someone who doesnt have an AXS account? Sign in or create an AXS account. Why did the venue decide to use AXS Mobile ID? Tap View to access the barcode and scan in for entry. If you already have an AXS account, the tickets will be transferred to your account automatically. You should see something to transfer. Help us improve this article with your feedback. After that, the tickets will be theirs to use with the AXS app. This will help to ensure that you are ready for your event in no time! Yep! Transfer tickets to friends (for select events). Cookie Notice For more information, please see our No. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. It depends. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Theyll also need to get the AXS app. Tix originally purchased Spring 2020, was postponed until today 7/31/21. After completing the account information, you may buy, sell or manage any seats in your account. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. On the review page, click the Transfer button to send the tickets. And you're done! Customer service all the way to your seat, 2000-2022 StubHub. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Did you find it helpful? Yes Review listing information and choose Credit Card for payout. All Rights Reserved. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. The Fox Theater Foundation. Yes No Still Need Help? If you see a Sell button next to your tickets in your account, you can sell them! axs allows you to transfer ticket you have bought from within the app. We bought the tickets through AXS and we have no clue how to sell or transfer them. Click the Transfer button next to the event in your AXS account. Follow the steps below to access the tickets: Did you find it helpful? Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. i will not book anything on stub hub as a result. No paper tickets required. Yes may not be valid. i spent the next 2 hours trying to get the axs app to work and get my tickets. Before following any of the steps below, make sure you download the Official Houston Rockets App! AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. There has to be some way, right. Was wondering if you had any update on how yours is going? Select the seats you would like to send. (*If you can't remember your password, tap. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Its up to you! and need to send them to a friend, transfer the tickets through your AXS account. Third-Party Resale Tickets: Everything You Need to Know. On the review page, click the Transfer button to send the tickets. Click the 'Transfer' button and your guest will receive a notification via . Just follow the simple steps to make the tickets officially yours. There is no fee for transferring seats and you are allowed unlimited transfers. If they already have an AXS account set up the tickets will go in their account automatically. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Privacy Policy. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Here's how it works: Click the Transfer button next to the event in your AXS account. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Just follow the simple steps to make the tickets officially yours. Cookie Notice Privacy Policy | Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). totally rinky dink. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Yes We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. We are changing the way you register and sign-in to the StubHub Community. Customer service all the way to your seat, 2000-2022 StubHub. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. On the Review page, click the List Tickets button to finish. When I buy tickets, do I have to deal with the seller? To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Manage Cookie Preferences I purchased 2 tickets through stubhub January 2020. You will enter your community username and new password and done! No. For more information, please see our Most mobile transfer tickets will not be immediately available. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Stub hub sent my hockey tickets for a las vegas game to axs. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). If you do not currently have an AXS account you will be instructed to create one during your purchase. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Use of this website signifies your agreement to our. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Your Privacy Choices | Does anyone know how to do it through axs?? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). How will I know if my transfer was successful? What are my options here? No, tickets must be scanned through the Rockets App or the AXS App. AXS Mobile ID allows for convenience, flexibility and security. How do I transfer AXS Mobile ID? After logging into the app, verify the tickets are available in the app. Nope. Lindsay is the author of this solution article. They said they would get in contact with the seller and have the tickets transferred over. I have a problem with AXS Tickets Are you having issues? Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Theyll just have to create an AXS account to claim their tickets. Select the tickets to sell, and then set your price and selling options. After the switch, you will enter the email address you use to access the community in order to reset your password. Select the tickets to transfer and enter the recipient's information. Never. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. When your tickets sell, youll receive an email informing you of the sale. Danielle is the author of this solution article. I tried calling axs.nobody was home. We are changing the way you register and sign-in to the StubHub Community. why the hell can they just not send you the tickets in an email, as an option? Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. From everyone at Vivid Seats, we hope you enjoy your event! AXS handles payment and delivery so buyers and sellers never interact with each other. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Can I have multiple tickets on one phone? Also, to make it even more . If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. After the switch, you will enter the email address you use to access the community in order to reset your password. Bought ticket and then they weren't available from the seller. After completing the account information, you may buy, sell or manage any seats in your account. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. When its time for the event, they can open the app to show their tickets on their phone. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. You've been successfully subscribed - thanks! Tap the gameyou are attending tap View All to see more games. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Theyll just have to create an AXS account to claim their tickets. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Enjoy the event! There is no fee for transferring seats and you are allowed unlimited transfers. Anyone have success getting something similar resolved day of show?
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axs transfer tickets not showing up