crawley borough council housing repairs

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Wates Living Space has started a 10 year programme of housing repairs for Crawley Borough Council in the middle of a pandemic, after successfully assembling its teams using virtual and social distancing mobilisation measures. LinkedIn sets the lidc cookie to facilitate data center selection. Services available to private rental tenants in Crawley, including grants and loans. Wates Living Space has been appointed to carry out repairs and minor planned works for Cardiff Council, which will see the leading social housing maintenance provider deliver housing improvements to 4,200 properties across the north of the city. Apply to Six Town Housing jobs now hiring on Indeed.com, the worlds largest job site. These may subsequently be treated as a complaint if we dont deal with the original request. Even if no appliances are connected or the only appliances belong to you, we need to check the pipework. Telephone: 0300 061 0614. Or call us on 020 8379 1000 (option 4, then option 2 for council housing repairs), or email housingrepairs@enfield.gov.uk. These services include waste management, housing, planning, leisure, taxation, environmental and community services. Some sports groups will even include you in their meetings to discuss progress and what they want to achieve which is great. All repairs should be reported to Crawley Repairs Team and not your housing officer. Leading social housing repairs and maintenance provider, Wates Living Space, is set to commence repairs and maintenance for 7,000 homes on behalf Hammersmith & Fulham Council. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Wates Property Services has been awarded a place on a 750m decarbonisation framework with procurement body Fusion 21. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Wates Living Space cements its position as Tamworth Borough Councils partner of choice for planned housing maintenance until 2030. Under certain circumstances, we may do repairs under our special repairs for vulnerable tenants. PO Box 4771 If you have suffered from illness or injury as a result of the councils failure to take action then you could also make a personal injury claim. You also have the option to opt-out of these cookies. Leading affordable housing maintenance provider, Wates Living Space, has introduced a new repairs and maintenance tracking system for residents, in a move to enhance customer service and operational efficiency. Tell us what went wrong, dates applicable to an incident youre complaining about, supporting documents and how you would like us to resolve the matter. A notice informing about the change of heating and hot water times hangs in a corridor of a house of the housing cooperative Dippoldiswalde. The council provides appointments for non-emergency/non-urgent housing repairs. Wates has cemented its position as the UKs leading social housing maintenance provider following its appointment in a contract worth close to 100m. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Hotjar sets this cookie to identify a new users first session. Telephone: 0300 1113000. If the repair is an emergency, you should call us immediately on 01709 336009. While repairs may fall under the developer 's guarantee during the . If so we can help you claim compensation on a NO Win, NO Fee basis. crawley borough council housing. London If this has not been done, email chcompliance@enfield.gov.uk. The contract, which is valued at 167 million over 10 years will split the town into two areas, with Mears delivering . We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. Join our housing register and apply for council housing. Crawley Borough Council has nearly 800 employees, led by a Chief Executive and 3 directors, who have responsibility for: Environment and Housing Community Services Resources Contact Crawley Borough Council Phone (general): 01293 438000 Fax (general): 01293 511803 Chief Executive: 01293 438626 Director of Environment and Housing: 01293 438754 The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. 02 victoria warehouse manchester. Office 3750 Wates Living Space set to expand its presence across South Yorkshire, focusing on portfolio of housing repairs and maintenance in Rotherham and Barnsley. 38 vehicles were also exchanged with risk assessments conducted in advance to ensure adherence to safe working guidelines. You can change your cookie settings at any time. The number of organisations that expressed interest in the tender. David Morgan, Managing Director of Wates Property Services, commented: Crawley Borough Council has a very clear strategy to provide an efficient and high quality service across its housing portfolio, an ambition to which our expertise is perfectly suited. In addition to our housing officers, our tenancy support officer works with tenants who are at risk of losing their tenancy and our financial inclusion officer works with tenants to help them manage their money and maximise their income. Southern Housing Group, Guinness Partnership and Clarion Housing have teamed up to launch the boroughs first community food pantry to combat food poverty, thanks to a contribution equal to 15,000 from leading housing repairs and maintenance provider, Wates Living Space. You canreport all repairs, including gas heating and hot water, by: Normal office hours for Crawley Repairs Team are Monday to Friday 8am-5pm. Outwood Academy students were served a table tennis masterclass from Paralympic gold medalist Will Bayley, as part of a campaign to inspire young people. Dear Crawley Borough Council, A contract was awarded by Crawley Borough Council to Mears covering the management of responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April 2020. They may be able to provide an apology, explanation or other action to resolve the complaint quickly,without having to use the formal complaints procedure. 2 6 May 2021. Fire safety All properties should have fire alarms fitted and serviced regularly. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. Apply to Council Housing jobs now hiring in Crawley on Indeed.com, the worlds largest job site. All rights reserved. Wates and its social housing energy services partner, Energy Specifics, explore the main challenges now facing the sector. Our aim is to sort as many complaints as possible at the first point of contact. Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Get in touch. Find out how we minimise the impact of doing works in your home. Read more: Only 10% of council housing repair jobs ever get checked Read more: Ali accused of cover-up over findings on . Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. The latest contract, valued at 1.4m annually, will see Wates Living Space bring approximately 70 void properties back into use per month. Crawley Borough Council invites tenders for the provision of services from a team of specialist business grant consultants to support delivery of the Green Technology Business Grants Programme, as . The team were very helpful and understanding of my dangerous situation. All rights reserved. After a ten-week mental health and wellbeing programme, which involved table tennis classes and fitness workshops, a number of residents at Trellick Tower in North Kensington got the opportunity to show off their new skills to Great Britain Paralympic table tennis gold medalist, Will Bayley MBE. This site is powered by Granicus. One of Londons most prominent brutalist residential blocks, Trellick Tower, is set for a major 7.2m restoration programme with the appointment of leading social housing maintenance provider, Wates Living Space, to deliver extensive external works. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. Written by on 27 febrero, 2023. Wates Construction has been awarded a 19.2m contract to build a new development on behalf of Signature Senior Lifestyle, marking the growth of the leading contractors work on behalf of the Buckinghamshire-based care home developer. The contract will see Wates deliver responsive repairs, planned maintenance and work to refurbish void properties. Are you a Council or Housing association Tenant with housing disrepair issues? Request a FREE property inspection to find out how much your claim is worth. Visit us. Housing Disrepair List First. You can claim compensation for various things including damage to your personal belongings, furnishings, clothes or other materials. Volunteers across Brent have teamed up to launch Queen Elizabeth II Platinum Jubilee Forest, becoming the boroughs first ever Miyawaki Forest of 650 trees at the heart of King Edwards VII Park. Crawley Borough Council is the local authority for Crawley, in West Sussex, providing local services in a town of approximately 100,000 people. 2. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. A principal council, a non-metropolitan district council, a local council in south east England, a lower tier local authority, a council with district-level functions and a council with district-level functions in England. The integration of Wates and Crawleys IT systems was carried out remotely by the contractors IT department. The Department for Communities and Local Government have produced a repairs guide for landlords and tenants (PDF, 289.43 KB). The Housing Repairs service is critical to our tenants and leaseholders. About housing care/EAC Updating housing information Advertise available properties EAC Quality of . For council property within a block such as apartments or flats, the council also have a responsibility to maintain access areas such as the communal entrance, hall, stairs and landings. Housing Department Crawley Borough Council - Housing Options Service Services offered. Emergency out-of-hours repairs. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Browsealoud Accessibility News. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. This can happen either while their complaint is being investigated, or once the council has finished dealing with the complaint. Report an empty property. This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. Help to find a social or private tenancy in Crawley, whether you are in accommodation or threatened with homelessness. The council should repair any damage caused by maintenance or building work. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. Where the loan offered is not enough to cover the full cost of the work, you would need to fund the rest. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Housing Enforcement Officers liaise with landlords and agents to fix disrepair. Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. If you are unable to use the portal to report your repair, you can report your repair to us by telephone on 01709 336009. Hotjar sets this cookie to identify a new users first session. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. It will take only 2 minutes to fill in. The Wates team delivering vital upgrades to three residential tower blocks at Chetton Green in Wolverhampton has been praised by industry regulators for its respect for the community as work progresses to the buildings infrastructure and fire safety. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. do everything more quickly because you don't have to call us. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. These include: You might need your councils written permission for work you do. 57139 Crawley 1 www.crawley.gov.uk Town Hall The Boulevard Crawley West Sussex RH10 1UZ Crawley Borough Council Cabinet Supplementary Agenda Wednesday, 1 February 2023 Chief Executive Pages 5 Matters referred to the Cabinet and Report from the Chair of the Overview and Scrutiny Commission 3 - 8 Council housing in Crawley is a mixture of flats. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. How we can help young people in Crawley with housing issues. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. The latest news in your inbox every week. Every Crawley Homes tenant has a specific housing officer who deals with tenancy related queries. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. see all the appointment dates and time slots available, and choose one that suits you. Wates Living Space is proud to work alongside six of our customers to successfully bid for a total of 10m of SHDF Wave 1 funding which will allow retrofitting technologies to be installed in over 1,000 properties. Wates reveals the extent of its positive contributions to Birmingham as they its contract extends to deliver housing repairs and maintenance across the city. Special repairs for vulnerable council tenants, Housing repairs, maintenance and planned works policy (PDF, 664.88 KB), check the repair responsibilities (PDF, 208.2 KB), repairs under our special repairs for vulnerable tenants, repairs guide for landlords and tenants (PDF, 289.43 KB), your name, address and daytime contact number, unsecure front door or window (where there is a security risk), The tenant is above the age of 65 and no person below the age of 65 lives in the property, The tenant has a mobility difficulty or serious visual impairment and there is no able-bodied adult living in the property, The tenant has a learning difficulty which substantially restricts their ability to arrange the repairs, The tenant has a history of mental illness which substantially restricts their ability to arrange the repairs, Minor plastering work (excluding hairline cracks), Replacement of wall tiles (splashbacks only), reduce moisture levels when cooking, cover boiling pans and dont leave kettles boiling, dry washing outside or use the bathroom with the window open and the door shut, if you use a tumble dryer, make sure its ventilated to the outside air, avoid using portable gas or paraffin heaters, always keep the house warm and ventilated, when using the bathroom and kitchen, keep the doors shut, regularly check spots where air circulation is poor, for example, behind furniture and inside cupboards. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Find out whether a repair is your responsibility or ours and how to request a repair to your home or a communal area. Previous. Report a repair online for your home. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. The amount of compensation you receive will depend on the severity of the damage caused and how long it took for you to recover, as well as other factors such as lost earnings if you had to take time off work. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. E6 2JA. Tenants renting from a private landlord have the right to a decent standard of home, free from health and safety risks. Young people across Brent have been given a unique table tennis masterclass by Paralympic gold medalist, Will Bayley MBE thanks to support from national developer and housing maintenance provider, Wates who is working across the borough. Wates has been appointed by Peabody Housing Association to deliver responsive repairs and specialist works for over 13,000 homes. 26 January 2021. We tailor our service offer to meet the strategic needs of individual customers, focusing on the areas that matter most to them. The London Borough of Camden Council. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. This website uses cookies to improve your experience while you navigate through the website. Search forforms on myCrawley to request services or report a problem. 182-184 High Street You can request it through your 'My Housing Tenancy' online account. If you're a private tenant and are having problems with disrepair, contact our Housing Enforcement team on 020 8379 1000, Monday to Friday, from 9am to 5pm. Necessary cookies are absolutely essential for the website to function properly. Dont worry we wont send you spam or share your email address with anyone. Improvements and alterations An alteration or improvement to your council house is any work you undertake which alters or improves the building, its grounds or the fixtures and fittings within. . West Sussex County Council County councils are responsible for services like: education social care transport Go to West Sussex County Council website Crawley Borough Council District. | Learn more about Daniel Khan's work experience, education, connections & more by visiting their profile on LinkedIn . Wates Living Space is one of two contractors employed to carry out responsive repairs to 9,400 properties and 5,000 garages over the 10-year period. If you have asbestos in your home, leave it alone, as it is safe if it is undamaged. These include: Rent enquiries including difficulties paying your rent Mutual exchange. disrepair claim against your local council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Living in a state of disrepair can have very serious effects on your health and wellbeing. Failure to do so could give you grounds to make council house disrepair claims against them. Making a claim could result in the court ordering the council to make a repair and you could even be awarded compensation. If you have been through both stages of our complaints procedure and are still unhappy with the way we have dealt with the issues you raised, you can ask the Local Government and Social Care Ombudsman (LGSCO) or Housing Ombudsman to review your complaint. The safe transfer of 47 staff was extremely complex given their lockdown circumstances and we worked closely with union representatives and our partners at the Council to implement an alternative approach to the TUPE process. Advice and information on housing options for people with a housing problem who feel that they need help to resolve it regardless of tenure. Crawley Borough Council. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be able to file a housing disrepair compensation claim against your landlords.

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crawley borough council housing repairs

crawley borough council housing repairs