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We have taken the coach all over ***** and **** trying to get the issues resolved. Step inside and find a 68" jackknife sofa to the right of the entry door. Hello all, new to the forum and a first time RV owner. Worked with ******************* until **** when he moved to a new position. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. Ill keep taking all suggestions and look a while longer. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. Read More: https://thormotorcoach.com/legal/ 5 seatbelts. Why not the flooring costs? This is Thors final offer as it has been stated multiple times. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! 1 of 26. We have contacted the customer to investigate the root cause of the concern. 2017 Thor Challenger XE Rear and side cameras and radio not working. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. We had the privilege to work with Joe A. the Internet Manager. We have a water leak and it has caused extensive damage. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. Anyone know exactly where the fuse may . Wheel sensors for air pressure not working. bunk above drivers compartment has failing motor brakes. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. Class Cs with the beloved luxuries of Mercedes-Benz. The park/travel switch on my coach does not switch the radio to the coach batteries. It was a pleasure dealing with all of you. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. New to RVing? Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. Know someone who might be interested in this RV? Among the largest motorhomes, featuring the amenities of home for full-time life on the road. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Another for $6,500.00 from *************** in ***********, **. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. ************************* was working with us right up until he moved to a new position in March of 2022. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. We have a leak in the back window of 2018 Thor Axis 24.1. This is an independent, unofficial site. Don't go searching for zebras just yet. We are sorry to hear of your concerns with your 2019 *******. BBB is here to help. We want the work to be done correctly. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Also if your GFI isnt easy to locate, you may have one on the inverter itself. . Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. All Advertised Prices Expire daily at Midnight. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! State: Texas. I will state again that this is not a new claim. ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. It features the best of a class a, along with the best features of a class c. That's what A.C.E. Report post. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Not sure where the in line fuse is located any help locating would be appreciated. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. $97,999. They gave **** rv support ***********. Seamless Roof has bubbles. **** has not acted in good faith, as the documentation will show. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. We have pictures we can send if you want. And we are akready receivng customer no assistance. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. Make Offer. 2022 Thor Hurricane 35M. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Login to the Owner's Resource Portal to view manuals for older model years. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. You must log in or register to reply here. Posted January 8, 2016. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? 2019. After countless emails and calls to *********************, we never heard from him again. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. If you wish to set up a factory service appointment to discount you the $2000, please call ************. We apologize for the frustration you have had, we will have a representative call you and assist in setting up a case # with **** service.If the concern is truly chassis related, that would have to be facilitated by ****. According to the call notes several of his concerns were discussed and further explained. The other is a inline fuse, wired off the use,store relay battery lug. 2022 Thor Freedom Elite 24HE. This allows the radio to run with the ignition key off. Does not include Hitch work or accessories. We are tired and have had enough. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. Please note - there could be multiple recalls for a specific model RV. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. I was given a few numbers of service centers and I had to contact them. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. It drops down over drivers head onto safety pins. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. VIN #*****************. Listed 27 weeks ago in Cass . ********* in **** had the coach for six weeks only to decide in the end not to do the job. Submitting a response indicates a willingness to work with customers to make things right. Thor is saying to just patch it. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. The slide ran very slow, it always seems too. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. Thor Motor Coach's stands behind it's previous response, copied below. ************************* said that they would pay ******* ***** 26hrs for their labor. As of today, the coach has only ***** miles on the coach. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. Rates and amount financed are determined by credit history. This has all been dragging on for far too long. Apparently, they couldn't come to an agreement with ****. Thor Motor Coach does not have control over the ************ centers. JavaScript is disabled. Message. Thanks for the replies. Then ***** struck, with travel restrictions in place. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . Need advise, had a shop replace house battery and repair inverter. Want to make us an offer on the {product}? We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. The claim is currently under review, you should hear back from your rep by the end of this week. How can these issues that were reported to Thor when our coach was new, now be null and void? You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown We bought it new in 2018. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. It's been non-stop. See dealer for details. RV Wife. This is a MSRP $190K Class A Motorhome. is not responsible for any misprints, typos, or errors found in our website pages. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Checked every fuse I could find. changed the RV world when it first hit the streets in 2011. The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. Want to request a quote on this unit? A representative has been notified and will be with you shortly. Fill out this quote form and we'll get back with you as soon as possible. We purchased a new 2019 *********************** **** Motor Coach in May 2019. can provide videos and pictures. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Again, the deal fell through . . Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. 2022 Thor Motor Coach freedom elite. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. Well guide you through the process. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Mechanic's Assistant: What year is your Chassis? We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. You may also call **** at ************ for them to better assist you in finding service. Complaint Type: Problems with Product/Service. Your Thor rep will be reaching out to you to gather more information on the concern. Thats where the water is coming in, it came that way from the factory. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. Your luxury Mercedes Sprinter motorhomes. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. Who never came back to do the work. Do you need a one-stop shop for all things RV-related? I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. Largest Family-Owned RV Dealer In The Nation. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! Not just one but every single seat in the coach. And one, Don't Miss Paradise Oaks RV Resort In Florida. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. 26 gallon black water tank and 31 gallon grey water tank. Multiple calls, travel, estimates, no results. Ill keep taking all suggestions and look a while longer. Took a good 2 hours drive and they are still dead. The $1,000.00 bid they accepted. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. stands for - Class A, Class C Evolution. The only bid that ******* has accepted is the one of $1,000.00 from *********************. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. BBB Business Profiles may not be reproduced for sales or promotional purposes. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. Everything is well documented. Class Cs with the beloved luxuries of Mercedes-Benz. Subject Line: 2020 ************ **** VIN ***************** To Whom It May ********** are writing today to ask Thor Motorcoach (TMC) for their help and support on honoring a request for out of warranty support. Built-In Skylight. Speakers. He moved to a new position. The A.C.E. It was amazing! They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. My front radio has two fuses. I think that is the Thor way. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech.
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thor motor coach radio not working