vivid seats complaintshow to play spiderheck multiplayer
I'm very disappointed in Vivid Seats. Thanks Vivid Seats. I do expect a responce and an apology for this overcharge. Its not right that they say they have no control over the seller. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. I paid for the first 15 rows. Just go through Ticketmaster or the event website directly. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. Vivid seats are scammers. Vivid seats is such a scam!!! Vivid Seats Culture At a Glance. Desired outcome: And in checking with the Keillor show I found that the show was not sold out! Our online support team is here to help resolve your concerns. I bought tickets 2 months in advance. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. If you have any additional questions or concerns, please feel free to reach back out to us via direct message on Facebook, Twitter, or Instagram as we'd be happy to help clarify any information we've provided here or previously about your order. Date of experience: 26 February 2023. Then the day of the event I got an email cancelling my ticket. 100% buyer guarantee. Vivid Seats ranks 25thamong Ticketssites. I asked to speak to the manager, told me there was no one above him. Read more Comments: 0 Anyone can write a Trustpilot review. Absolutely disgusting. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. Yes. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Could never get the tickets. Angel P helped me out. I then I received an electronic transfer notification which I followed through on. Vivid Seats. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We always want to make sure our fans feel heard and are provided the appropriate information throughout their buying experience. Vivid seats purchases tickets with false names and resells them at 2x to 3x their face value. I received a link to claim my tickets within 5 minutes of purchasing and was able to transfer the tickets to my Ticketmaster account. Complete scam drove 4 hours for a game and was told the tickets had been resold and we couldn't get it. We apologize that you didn't receive the tickets you requested, Charlotte. Vivid seats is horrible. As of Oct. 13th 6:38 pm I am unable to access my tickets. I entered a .con rather than .com by mistake on my email address and therefore never received my tickets. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Vivid Seats complaints 102 M MikeArmstrong82 of Independence Kentucky, US Jan 17, 2022 11:00 pm EST Delivery of tickets Vivid seats is allowing a seller to first post a date of estimated shipping for the day after the event. THEY ARE SCAMMERS. He said they can't refund anything because they connect 3rd party sellers. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints I had an expensive ticket to the Garrison Keillor show at Red Rocks. Vivid nor Ticketmaster seem to care about my issue. *Earn a Reward Credit equal to the average price of the 10 tickets, excluding taxes, fees, and processing costs. Well the day before the game which was 4 hrs from my home they quit responding to me all together. Please Refund at least $1000. ConsumerAffairs is not a government agency. I was purchasing tickets for a show and the venue did not have tickets for sale yet so I purchased through here since they were only available here and paid 200$!!! Who Sets the Price on Vivid Seats? Leave the paper at home! All I got was a run around, excuses, and finally no response what so ever. How is one supposed to know that xfer Piggyback means your tickets aren't together? Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. FAQ. I purchased "group" tickets from Vivid seats for the Jersey Boys Concert in Chattannoga for 7/30/22. Pretty hard to buy tickets, Purchase of Concert tickets for Journey in Albuquerque, NM, Easy process, with helpfull employee. After reading review about Vivid Seats I was extremely skeptical but decided to take my chance anyway because they had the cheapest tickets for The Judd's Final Tour in Lexington, KY. Takes no accountability for a time glitch that had us go to a show at the wrong time. You get an email when the tickets are sold, and then you either upload them or ship them. Terrible customer service. Vivid seats fees are fairly standard for the industry, taking a 10% commission on each transaction to the seller. I looked up reviews on this site and was a little worried but decided to move forward anyway and was pleasantly surprised. Had rented a room just for this event. Kept telling me same blurb about it was my fault, not his, no refund, etc. Sellers listing their tickets for sale do set their own prices and some sellers price tickets lower or higher than face value. Overview VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Vivid seats purchases tickets with false names and resells them at 2x to 3x their face value. Vivid Seats is a trusted and reliable online marketplace for buying and selling event tickets. greenthumb47 , 2022-08-02. Please Refund at least $1000. These people are thieves and liars. Horrible customer serviceUpdated on 3/2/23 after their comment saying I only called after the event. Disgusted. I've had the same issue though my costs aren't that high. Nowhere on their site did it say that these two tickets wouldn't be next to each other. Order number [protected]. New customers can take advantage of this exclusive discount offer! They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Purchased Celtics tickets in August 22($870 confirmed seats ) for October 2,2022 game. Do not trust Vivid Seats!!!! TLDR: They dont allow order cancels if you make a mistake and wont do anything to help you if you need to sell the tickets you bought forward after you reviewed seats on different sides of the stadium. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Complaint from Mike D on 30 November 2022 about Vivid Seats in category Online Services The following is a chronological timing of the events that occurred: September 26, 2022, at 7:33PM - I received a ation for Order 47579325 for the Vegas Knights hockey game that was scheduled to start at 7:30PM. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means were committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Apply this Vivid Seats coupon code for $15 off first . Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. I will always use vivid seats when getting my tickets. With the plethora of ticket resell sites, this is one to avoid. Original review: Feb. 9, 2023. I was able to purchase tickets during and event before the presale of a show overall the tickets are real yet they are overpriced compared to the original sale. When I went on their "live chat" to inquire, they didn't respond at first . To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Your server is down! We lose as a result of your opportunistic business model. So I have no tickets and am out $600. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. It was a nerve racking 5 months wait, but I did receive the tickets as promised!!! Is this your company? You are paid through PayPal after the event occurs. It is never our intention to make our fans feel this way. Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. These people are thieves and liars. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be significant added fees when you try to checkout. Featured Vivid Seats complaints Vivid Seats - Undelivered sports tickets On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. I just bought Madonna tickets for the Cleveland, Ohio show August 2, 2023 show. None of the options worked for us NEVER will I use this company again. It never shares your credit card information, and you can read more about its privacy and security guidelines on the companys website. The confirmation number they gave me was completely useless and also did not allow me to access my tickets. The seller is not responsible for paying shipping fees. Sellers listing their tickets for sale do set their own prices and some sellers price tickets lower or higher than face value. Maria did a great job helping to fix an issue I had with applying credits to purchase tickets. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Claim your listing for free to respond to reviews, update your profile and manage your listing. Refund of ticket price. I purchased tickets through you company for the September 11, 2022 Rodeo. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Despite very different reviews, the site is very popular not only in America but also abroad. We were able to look into your orders and can confirm that your tickets cannot be transferred due to being electronic transfer tickets. The third party did not send us the electronic tickets. I had a purchase trouble on Vividseats. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. When I got to the rodeo they couldn't find my ticket so I had to get a new one! Vivid Seats is one of the many merchants that offer users the chance to buy and sell live event tickets on the secondary market. Never again. The two tickets never showed up, so we had to buy 2 more last minute at higher price somewhere else. Mobile tickets: When your order includes mobile e-tickets (based on venue), you'll be able to access them directly in the app. The seller sets the ticket price. Tickets were electronic via phone. Please refund me the differance between what you charged me and what the tickets actually cost. Recent customer reviews are positive; 100% buyer guarantee; Over 100 million tickets sold; Lots of filter options to narrow down events; Vivid Seats makes it easy to find information about major upcoming live events. Their response to me letting them know that was well you can sell the tickets to your friends or family so we arent breaking the law. Vivid Seats' email and phones were not responding to many numerous requests. I do expect a responce and an apology for this overcharge. Vivid Seats has a consumer rating of 3.94 stars from 34 reviews indicating that most customers are generally satisfied with their purchases. It offers a 100%. Do not waste your time or money on this company. Day of game they said only had 2 tickets available and sold my other 4. No. I could not attend. We can also confirm a previous advocate already shared with you that your tickets were delivered to the provided email at the time of purchase. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. Mark, your concerns are absolutely matter to us and we certainly value your feedback. 5.5 Total Score. vivid.seats from Vivid Seats has responded Posted Feb-14-2023 Hi kkeenny, we are sorry to hear that you had trouble getting into the basketball game you had ordered tickets for. Absolute worst customer service ever. People flood the venue website and purchase as many seats as possible and then resell them on VividSeats. Her personality was fantastic and the whole experience was just perfect. B. Berlinda G. Today , California. This review was chosen algorithmically as the most valued customer feedback. There was not enough time to even get to the venue. Now I am stuck with two way overpriced tickets for a concert I will not be able to enjoy with the person I wanted to go with. He was absolutely fantastic at his job. Vivid Seats offers a premium shopping experience and the industrys best ticket prices. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. My friends and I attend several differant venues and purchase tickets online. Approximately 90 minutes later, the seller had noticed you had not accepted the tickets yet and resent your tickets as downloadable QR codes for your convenience to make this easier for you to access. After setting up a ticket master account my tickets were sent to me. Request to speak to a Vivid Seats agent. Takes no accountability for a time glitch that had us go to a show at the wrong time. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. I have read many many complaints about the 'fake' guarantees. Vivid seats will not do anything. I would like to warm people to avoid buying tickets through Vivid Seats. I really hated it when there was a purchased trouble online, but his speed of troubleshooting was very good. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Most complaints are from ticket billing and delivery issues. Sign up to receive our free weekly newsletter. Dont use this site they are horrible. We were able to review your order file and confirm that there was no communication for your order until after the event had passed. They take your money, and you have no valid tickets. According to many clients, at times the site pays attention exclusively to one direction of events, while competitors work in several directions at [] I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. To that end, we always provide a full breakdown of the order total (including fees) prior to purchase. First received an e-mail asking me to call because there was an issue. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. I would never have the paid this amount of money for average seats. My tickets were not released until 1 week before the show. You can count on usas our fans already know. Vivid Seats is a third party ticket marketplace that has grown in popularity over the last number of years. Please do not order from Vividseats if you paid for your tickets and expect to actually have tickets for your event. 3 for $533.58. My hatred for this company will never end and I will tell anyone and everyone that will listen about this. After a problem with payment for tickets, I called and received outstanding customer service with Anthony. I complained and they advised these were upgrade tickets and no refund would be issued. Total SCAM! That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. Products used:Tickets for an upcoming football game. From over pricing. Reliable & Rewarding Tickets. Desired outcome: Lack of preparation and communication from the recruiter for each step of the process. I was going to the AFC championship game and bought a parking pass from Vivid Seats. For more information about reviews on ConsumerAffairs.com please visit our All persons or entities residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a . Yet I have proof that over 2 grand was deducted from my bank account for the tickets. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. Its not final unless I had the tickets available which I didnt. Upon reviewing your order, we can see that the lot opened at 11:30 AM and the game started at 4:30 PM. I attempted to purchase regular GA tickets for the upcoming Fall Out Boy concert in Virginia Beach and after check out realized there was only one ticket when I KNOW I set the purchase number to two. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Sellers can choose the price for their tickets and modify them at any time. That clearly didn't happen bc I received NO TICKETS! Tried and tried last night (4/10/22) and again most of the morning (4/11/22) to buy tickets. Downgraded Tickets Sent - Not what I paid for. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". They are allowing resellers to accept refunds from Ticketmaster while shafting the ticket purchasers by not offering meaningful refunds. He deserves 10 gold stars! Service 17 Value 15 Shipping 10 Returns 7 Quality 11 Positive reviews (last 12 months): 72.2% View ratings trends See all photos All they say is their sry, well so am I! The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. We understand it's frustrating when events are postponed. Vivid Seats' email and phones were not responding to many numerous requests.Yes, you get great prices on concert tickets because it is a con. They refuse to give refunds for anything. We apologize for the frustration you experienced. Credit care company is stating they rejected my dispute because all sales are final. Vivid Seats is closely monitoring the current global - and increasingly local - response arising from the declaration of coronavirus (COVID-19) as a global . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. HORRIBLE experience. I had a great experience. Vivid Seats Reviews Since 2001, Vivid Seats has been helping sports, concerts and theater fans experience it live. Verification can help ensure real people write reviews about real companies. No person that issues tickets for admission to an event shall issue any such ticket solely through a delivery method that substantially PREVENTS the PURCHASER of the ticket FROM LAWFULLY reselling the ticket on the Internet ticketing platform of the ticket PURCHASERS CHOICE.. Eugene was very helpful with my questions. Vivid Seats' 100% Buyer Guarantee means that if your event is canceled without a rescheduled date, or if your tickets aren't validated or don't arrive on time, you'll be fully compensated or. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. 3 for $533.58. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. We value your privacy. Desired outcome: That means the seats were $351, not $264. The staff are even more amazing. Scammed!!! 2. bradsaid 1 yr. ago. What 4 Analyst Ratings Have To Say About Vivid Seats. Long story short the ticket transfer did not go smoothly. Hi Sony, we reached out to you today about your order and the dispute with your financial institution to ask for the documentation you received from your credit card company. So I quickly attempted to purchase another ticket. Will my seats be side by side? I got an email the day they were supposed to get to me saying that they were sent but I would need different tickets to use at the venue. I do expect a refund of the differance that the seats should sell for. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. Received a correct order confirmation but when the tickets came in they moved me to a different section. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. Consumers who purchased tickets from Vivid Seats for events that were canceled due to the coronavirus pandemic may be eligible to benefit from a $7.5 million event cancellation class action settlement. With 30 mins. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible. Claim it and get a lot of features. I hate what you stand for. They go above and beyond to make my transactions fun and fast! Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. I asked to print the tickets for my group but was told I had to use the electronic system. We invite you to reach out to our online support team by social media. The event was then rescheduled for July of 2021and then cancelled again. Definitely recommend. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be . Purchased 2 tickets to an NFL game with buyer ticket protection, seller stated tickets transferred, provided Vividseats with a fraudulent email, after spending 6 hours on phone calls, no help at all. Chicago, IL 60606-0606. FINALLY found a phone number for you and called and spoke to Romeo who was simply the best! Recent customer reviews are positive. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. I just want the Tickets I spent over 2 thousand of my hard earned money on. In my eyes I trully beleive you are a rip off company. I don't expect they are willing to give an apology. I did not get what I paid for. I bought 2 tickets to Super bowl for my 11 year old son. If you make a last second purchase, you are putting yourself at risk. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. I was unable to get the sale price on the website, so I called and got a excellent representative whom explained everything and took his time and gave me good advice. It also assists sellers who have tickets and want to sell them safely. I don't expect they are willing to give an apology. After a couple days and a hour or two of being on hold I finally received my refund. So I recommend never buying anything from this place. This means that you'll receive a call from their customer care, anytime your ticket gets changed or god forbid, turns out to be fake. One arrived by mail with a "Lot 16" other was delivered electronically. Ren was very helpful answered my questions and helped me get the tickets I was looking for. Do I need to print these tickets? From A to Z, Vivid Seats customer service is fantastic. Explain your situation and why you wish to receive a refund. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. We are absolutely sorry to hear what you experience. 1st time user. 36 employees at Vivid Seats have reviewed Vivid Seats across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. Vivid Seats goal is to safely and securely connect customers with event tickets. Is SeatGeek Legit? I someone needs to hold ticket brokers responsible. The name on my ticket was someone who purchased tickets the resold them through vivid seats. I thought maybe that was the seller. I beleive he explained everything I needed to know, in detail. Address: 111 N. Canal Street. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). I have had good luck on the majority of purchases, but when issues arise, customer service is quick to point out that they are a middle man and this is an issue between you and the originating source of the ticket. So, grab your seats, they're guaranteed - just like your 11th ticket on us*. Rest assured that we monitor all postponed events closely for news on cancellations and new dates, and we'll let you know as soon as we have an update from the venue. Download Vivid Seats | Buy Tickets and enjoy it on your iPhone, iPad and iPod touch.
vivid seats complaints