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Never share personal details on Facebook public wall, or on Twitter feed. To contact Air NZ support on Twitter, visit their @FlyAirNZ profile, then click the envelope icon to send a direct message. Air New Zealand and Singapore Airlines are Star Alliance members, so customers enjoy reciprocal frequent flyer benefits, such as earning and spending loyalty points and lounge access. Plot No. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the Make a Complaint option). Response times via WhatsApp may be prolonged during peak times. Operating Hours: 8:00 am to 3:30 pm Singapore Airlines offers scheduled flights between Auckland and The team typically replies in a few minutes. For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). Tel: +64 9 256 8359 Tel read more, Thai Airways Karachi Office Air New Zealand (like most airlines) employs a certain number of staff in its call centers sufficient to serve customers under standard conditions. Tel: +84 24 read more, Japan Airlines Mumbai Office Search jobs Keyword or job code Reservation: 24 hours daily. Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. Details of visa fees applicable since 1st July 2008, are appended. Wellington. Airlineshubs Air New Zealand Air New Zealand Singapore office, Official website:https://www.airnewzealand.com/, Online Check-in: https://www.airnewzealand.com/online-check-in, Flight Status, Check Here:https://www.airnewzealand.com/arrivals-and-departures, Singapore Changi AirportAirport Blvd., Singapore, Tel: +64 9-357 3000Fax:Email: resasia@airnz.co.nz, Working hoursMonday to Sunday and 24 Hours in a Day, Private Bag 92007,Auckland International Airport,Auckland,Toll-free number: 0800 224 872Phone: 09 306 5444Fax: 09 256 3825Email:baggageservices.akl@airnz.co.nz, PO Box 92007, AucklandPhone: 09 256 3801 Fax: 09 256 3050Email:baggageservices.akd@airnz.co.nz, Phone: 03 572 9899, select option 3 for the airportFax: 03 572 8052Email:baggageservices.bhe@airnz.co.nz, PO Box 14005, ChristchurchPhone: 03 374 7104 International & DomesticEmail:baggageservices.chc@airnz.co.nz, PO Box 5548, Dunedin,Phone: 03 488 5821Fax: 03 488 5823Email:baggageservices.dud@airnz.co.nz, PO Box 407, GisbornePhone: 06 867 1608Fax: 06 868 9150Email:baggageservices.gis@airnz.co.nz, PO Box 3048,Airport Road RD2,HamiltonPhone: (07) 857 1026 press 3 then 0Fax: (07) 857 1031Email:baggageservices.hlz@airnz.co.nz, Phone: 03 755 8123Email:baggageservices.hkk@airnz.co.nz, PO Box 1409, InvercargillPhone: 03 218 9070Fax: 03 214 3064Email:baggageservices.ivc@airnz.co.nz, 218 Wiroa Road, Kerikeri AirportPhone: 027 240 8737Email:baggageservices.kke@airnz.co.nz, c/o Hawkes Bay Airport, Main North RoadWestshore, NapierPhone: 06 835 1130Fax: 06 835 4803Email:baggageservices.npe@airnz.co.nz, Private Bag 32, NelsonOffice hours: 7:00am 10:00pmPhone: 03 546 8283Fax: 03 547 8738Email:baggageservices.nsn@airnz.co.nz, Phone: 06 755 2250Fax: 06 755 2251Email:baggageservices.npl@airnz.co.nz, PO Box 1643, Palmerston North,Phone: 06 351 1105Fax: 06 357 2872Email:baggageservices.pmr@airnz.co.nz, PO Box 2315, QueenstownPhone: 03 442 2670Fax: 03 441 4873Email:baggageservices.zqn@airnz.co.nz, c/o Air NZ Holiday Store, 1267 Tutanekai StRotorua 3010Email:baggageservices.rot@airnz.co.nz, Phone/Fax: 07 378 5428Fax: 07 378 2668Email:baggageservices.tuo@airnz.co.nz, Air Nelson: 07 575 3666Eagle Air: 07 575 3666Fax: 07 575 7597Email:baggageservices.trg@airnz.co.nz, Phone: 03 688 2500Email:baggageservices.tiu@airnz.co.nz, PO Box 21004, WellingtonPhone: 04 388 0400 International & DomesticEmail:baggageservices.wlg@airnz.co.nz, Phone: 09 436 0535Fax: 09 436 9010Email:baggageservices.wre@airnz.co.nz, Baggage lost and found: https://www.airnewzealand.com/mishandled-baggage. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). A: To contact Air NZ customer care in LAX airport, call the phone number 1800 262 1234. 901 In this article, our experts have compiled the best ways (and important tips) to get in touch with Air NZ staff for quick assistance and troubleshooting. For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Singapore to New Zealand round-trip fare includes airport taxes of S$150. Str ticket changes, cancellations, and refunds. Mangere, In April last year, two months after Air New Zealand bought Ansett, Brierleys sold Singapore Airlines all its Air New Zealand "B" shares for $285 million, or $3 a share. Pro-tip: For the best Oscar experience,sign in to the website first. We do our best to keep it up-to-date, with new information added frequently. Air NZ recommends sending a follow-up message if you do not receive a reply to your original question within 48 hours. welcome to join. Co.Room 709, 7Fl., No.16, Sec. Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com), International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). New Singapore entry requirements from 1 April 2022. Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Air New Zealand through one of their alternative channels: Basically, youll be talking to a real person every time you call one of Air NZ phone numbers. > Further information. 1st Floor, No. New Zealand. the airline usually puts more resources into customer service. Discovery Complex You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. International customer service can handle your booking just the same as the main call center. Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times . We hope you found this article useful. Commissions made by agents generally come from the airline side, not from the customer side. Star Alliance flights. If you received an email for your booking, the .pdf file in the email has the booking reference in the file name e.g. Deaf or hearing impaired? We've seen some great coupons ranging from 5% to 10%. Learn more about attaching data loggers, tracking and monitoring devices to shipments, For more information on booking a domestic New Zealand shipment. Onkar Travels (P) Ltd. Tel: 1800 00 55 63. Sri Lanka Tel: +64 9 379 3209 Air New Zealand Singapore office. 11, York Street Official Facebook), Air New Zealand Cabin Crew (photo credit to And there's plenty of more ways he can help. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. 0800-747-777. The airline has been a member of the A: The very useful call-back function is currently unavailable for Air New Zealand customers. No answer? No 6, Jiangtai Road An excellent place to relax". We're here to help, 24/7, so please feel free to contact us anytime. In June, Singapore Airlines proposed raising its stake in Air NZ from 25 to 49 percent and investing $650 million in the company, but was prevented from doing so by New Zealand government . A: If you want to enquire about the Koru programme call 0800 736 000 (from New Zealand) or +64 9 375 0285 (from overseas). Thailand Note: The Airport Office is an Operations and Administrative office only. Sometimes, they can even bend the rules. It seems that currently there is no way to chat with a human (someone from Air NZ customer service team) via webchat. HINO Suppliers and Dealers in UAE. Contacting customer service for any issue or concern can prove challenging and universally frustrating. Subscribe . Beirut Office (GSA) Singapore Airlines Auckland Airport Office Office Address: Departure Hall, between counters 54-55. If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Please try again later. You will need your booking reference and the last name on the booking. Auckland Airport. Npoles CP 03810Mxico, DF.MxicoPhone: (55) 9000 2558 or (55) 9000 2560Email:airnz@discovertheworld.com.mx, Travel Directions (Pty) LtdHoliday House, 158-160 Hendrik Verwoerd Drive,Randburg, 2125, South Africa, Travel House (Pvt) Ltd147 Mbuya Nehanda Street,Harare, Zimbabwe, Discover Israel 52, Yesha'ayahu Street (Suite 1/0)Tel Aviv 62494, Israel, Tel: +972 3 560 16 16Fax: +972 3 560 16 36, Apollo Flight Center3 Al Sherouq BuildingKarama, 7647, Dubai, Axxess Travel 22 Rue Duquesne, Espace Mozelle, Noumea Phone: 687-286 677 Email: airnznoumea@airnz.co.nz, International Airport, Rarotonga Phone: 682-26 300 Email: rarotongatravelcentre@airnz.co.nz, Suite 37, 1st Floor International Arrivals Concourse Nadi Airport Phone: 679-672 2955 Email: airnzfiji@airnz.co.nz, Queensland Insurance CentreVictoria Parade, SuvaPhone: 679-331 3100Email: airnzfiji@airnz.co.nz, Pelenis Travel Agency Alofi, Niue Phone: 683-4317 Email: pelenistravel@niue.nu, Vaima Centre, Papeete Phone: 689-540 740 Email: airnztahiti@airnz.co.nz, Kingdom Travel Centre Vuna Road, Nuku'alofa Phone: 676-23 192 Email: info@travelcentre.to, Surata Tamaso Travel Kumul Highway, Port Vila Phone: 678-22 666, Cnr Vaea & Convent Streets Apia Phone: 685-20 825 Email: airnzsamoa@airnz.co.nz. Good travel agents have air teams behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections. However, theres an email address that customers from Asian countries (China, India, Indonesia, Malaysia, Taiwan, and a few more) can use: resasia@airnz.co.nzfor reservations and general enquiries. Check our schedules to see where we can take you. Auckland 1142 In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. Join 110,000+ smart travelers and start saving big on flights! All other days: 10:00 am to 4:00 pm Member benefits. *All prices are quoted in Singapore Dollars (S$). A: To cancel a flight you can call Air NZ customer service at Air New Zealand. Thank you for your patience. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . Email: nz_feedback@singaporeair.com.sg. Special Assistance - 0800 028 4149. Fax: +64 9 379 0097 Experienced customers suggest that the best time to call is early in the morning from 4am to 7am (call center time zone) for 24/7 hotlines or just right as the call center opens. https://www.airnewzealand.com/online-check-in, https://www.airnewzealand.com/arrivals-and-departures, https://www.airnewzealand.com/mishandled-baggage, Air New Zealand Noumea Airport Office in New Caledonia, Air New Zealand Johannesburg Office in South Africa, Air New Zealand Newark Airport Office in New Jersey, Air New Zealand Adelaide office in Australia, Air New Zealand Office in Palmerston North, New Zealand, Air New Zealand office in Melbourne, Australia, Air New Zealand Tel Aviv Office in Israel, Air New Zealand Office in Mumbai, Maharashtra, Air New Zealand Jakarta Office in Indonesia, Air New Zealand Rarotonga office in Cook Islands, Air New Zealand Sydney office in Australia, Air New Zealand Perth Airport office in Australia, Air New Zealand Brisbane Airport office in Australia, Air New Zealand San Francisco office in California, Air New Zealand Coolangatta Airport Office in Australia, Air New Zealand Honolulu Airport office in Hawaii, Air New Zealand Los Angeles office in California, Air New Zealand Chennai Office in Tamil Nadu, Air New Zealand Ho Chi Minh City Office in Vietnam, Air New Zealand Office in Vancouver, Canada, Air New Zealand Kansai Airport Office in Japan, Air New Zealand Manila Office in Philippines, Air New Zealand Denver Airport Office in Colorado, Air New Zealand Queenstown Airport office, Air New Zealand Houston Airport office in Texas, Air New Zealand Montreal Office in Australia, Air New Zealand Bangkok Office in Thailand, Air New Zealand Office in Buenos Aires, Argentina, Air New Zealand Kuala Lumpur Office in Malaysia, Air New Zealand Christchurch Airport office, Air New Zealand Hamilton Airport Office in Canada, Air New Zealand Frankfurt Airport Office in Germany, Air New Zealand Harare Office in Zimbabwe, Aeroflot Airport Istanbul Office in Turkey, Aeroflot Office in London, United Kingdom, Qatar Airways Airport Office in Venice, Italy, Singapore Airlines Coimbatore Office in India, Singapore Airlines Kathmandu Office in Nepal, Singapore Airlines Penang Office in Malaysia, Singapore Airlines Kochi Office in Kerala, India, Singapore Airlines Surabaya Office in Indonesia. Jakarta Office Use this link to connect with Air New Zealand customer service on WhatsApp: wa.me/64273095750. Changi contact centre: +65 6595 6868. Please select your location from the menu below. Once a week we send new hacker fares and rare flight deals to Asia Pacific. . Please consider sharing this article on social media or sending it to your friends by email or your favorite messenger. Lastly, email is basically handled by humans. Lost and Found Office Fax: +961 read more, Bangkok Airways Beijing Office China As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, AirNewZealand Cargo has reviewed these and the following restrictions to AirNewZealand Cargo sites are to be followed. Auckland International Airport. No. The Kiwi carrier is also coming in for a landing on its own-branded credit card, CEO Greg Foran has confirmed . Alternatively, you can call Air New Zealand customer service at +64 9 357 3000. You should receive a response within a few working days. Closed Monday - read more, Korean Air Hanoi Office Freephone (NZ): 0800 767 747. Baggage. A: To contact Air NZ in Norfolk Island, call the phone number 6723-22 195. . So far, CouponAnnie has 3 deals totally regarding Air New Zealand Singapore, including 1 coupon code, 2 deal, and 0 free shipping deal. Find the cheapest possible airfares to New Zealand. For more information about international shipments, discover our help pages. Would love your thoughts, please comment. However, it is advisable to also consult the website of the . ColomboOffice (GSA) It will help if you are comfortable with that language, but generally, the hotline staff also should speak English. A: Air New Zealand doesnt offer a dedicated emergency phone number. Auckland Airport Baggage Services - Menzies Karachi City Office Executive Traveller exclusive. Additional phone numbers. Mumbai Office (GSA) 1, Nan-Jing E. Road, TaipeiMap, +88-62-2100-8800Email Taiwan office: williamchen.tpe@worldwidegsa.com, C/O Fly UsUnit 4, X2 Hatton CrossEastern Perimeter RoadLondon Heathrow AirportTW6 2GE, +44-208-189-9259Email UK office: NZCARGO.UK@FLYUS.AERO, Sign Up here to receive our NZ operational updates, Email general cargo enquiries: CSBookings@airnz.co.nz, Email Sydney office: freightcustomerservice@qantas.com.au, Email Melbourne office: auscgo@airnz.co.nz, Email Brisbane office: auscgo@airnz.co.nz, Email Adelaide office: auscgo@airnz.co.nz, Email Gold Coast office: auscgo@airnz.co.nz, Email Tonga office: nzcargo@freightcentre.to, Email Samoa office: csbookings@airnz.co.nz, Email San Francisco office: cargobookingssfo@airnz.com, Email Atlanta office: airnz@atc-aviationusa.com, Email Houston office: airnz@atc-aviationusa.com, Email Dallas Ft Worth office: airnz@atc-aviationusa.com, Email Hawaii office: cargobookingslax@airnz.com, Email Miami office: bookings@oneskyair.com, Bookings & Sales: nz.bookings@expaircargo.com, Bookings & Sales:nz.bookings@expaircargo.com, Email Hong Kong office: hkgcargo@airnz.co.nz, Email Shanghai office: pvgcargo@airnz.co.nz, Email Taiwan office: williamchen.tpe@worldwidegsa.com, Airport Services Rd, Avarua District, Rarotonga. Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. Auckland 2022. Room 1401, 14th Floor 4th Floor, The Peninsula Plaza Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. It is recommended that you contact your local port for restrictions guidelines Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com) or review current restrictions International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). First, you need to cancel your flight by logging in to the Change Bookingsection of the website. If youre looking for special-purpose emails (for different airline departments), weve compiled them in the table below: Air New Zealand does provide support via live chat (online chat on the website) for its customers. Airline offices answer significantly fewer calls than the main call center, so they can provide their customers direct assistance over the phone, without waiting times. The ordeal of rescheduling canceled flights. Of course, you should make sure you are eligible to access the lounge area. Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office For Airpoints information, please see: Travel benefits with Singapore Airlines. Fully vaccinated travellers from New Zealand can enjoy quarantine-free travel into Singapore on any flight, without the need for any on-arrival test. Silver, Gold, and Elite members can receive assistance by calling 0800 247 764 (from New Zealand), 1-800-262-1234 (from USA) or 800 8525 021 (overseas, toll-free). Courtyard by Marriott Tbilisi Before boarding to Air New Zealand, you may want to check the information for: Air New Zealand Aircraft (photo credit to Air New Zealand Check the difference in price of your plane ticket to New Zealand from Singapore when travelling in Economy, Premium economy, Business or First class. *Allprices are quoted in Singapore Dollars (S$). Message us anytime, anywhere. Baggage Services. Fax: +64 9 379 3043 are some of the issues you may want to complain about to Air New Zealand. Postal address: PO Box 3 38Piso 26 - oficina 26Col. You should receive a response within a few working days. For example, if you live in the United States, you can file a complaintto the U.S. Department of Transportations Aviation Consumer Protection Division. Singapore. Note: . If you need help with a reservation made not through the Air New Zealand website/app but with a third-party such as OTA, travel agent, etc try contacting their sales office for quick assistance. KLM Customer Contact Centre : +94 11 2439 747 Pakistan In Clash of Clans, unlocking. Airport Office Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. To contact Air NZ on Facebook, visit facebook.com/AirNewZealand, then look for the Send Message button it opens the Facebook Messenger window, where you can chat with the airline staff. So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. Just ask "What is my credit balance?" 2023 AirlinesHubs. Airpoints help. Through our extensive domestic network Air New Zealand connects you to 20 towns and cities across New Zealand, and further afield to destinations across Australia, the Pacific Islands, Asia and North America. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico, Air New Zealand Noumea Office, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Air New Zealand Rarotonga Office, International Airport Rarotonga, Air New Zealand Nadi Office, Nadi Airport, 1st Floor International Arrivals Concourse, Suite 37, Nadi, Air New Zealand Suva Office, Queensland Insurance Centre, Victoria Parade, Suva, Air New Zealand Niue Office, Pelenis Travel Agency, Alofi, Niue, Air New Zealand Norfolk Island Office, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Air New Zealand Papeete Office, Vaima Centre, Papeete, Air New Zealand Tonga Office, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Tonga, Air New Zealand Port Vila Office, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Apia Office, Cnr Vaea & Convent Streets, Apia, Air New Zealand Manila Office, Aerotel Ltd Corp, 10th Floor, Rufino Pacific Tower, 6784 Ayala Avenue, Makati City, Manila, Air New Zealand Johannesburg Office, Travel Directions (Pty) Ltd, Holiday House, 158-160 Hendrik Verwoerd Drive, Randburg 2125, Johannesburg, Air New Zealand Bangkok Office, c/- Air People International, 14th Floor Charn Issara Tower II, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10320, Air New Zealand Dubai Office, Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai, Air New Zealand Dubai Office, c/- Discover the World Marketing, 3rd Floor, Saigon Pearl Plaza, 92E Nguyen Huu Canh Street, 22 Ward, Binh Thanh District, Ho Chi Minh City. If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @FlyAirNZ in a tweet about your issue. Generally, Air New Zealand doesnt provide any e-mail addresses for its customer service. "E-Ticket booking ref A1234H.pdf". The family name used for the original booking. You can make many changes to your flight details online: All you need is your six character booking reference. Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. Star Alliance since 1999. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. Air New Zealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020. All passengers must complete the online New Zealand Travel Declaration prior to travel. If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. Tel: 1800 803 298. The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Your support is important to us. You can also call Air New Zealand customer service at +64 9 357 3000. Bangkok Office Office Hours: 9:00 am - 10:00 read more, KLM Colombo Office Booking through a travel agent can be a game-changer! Tel: +961 1 789 987 Flights to Asia Pacific. Tbilisi Office You can opt out anytime. We have direct flights to all of our nation's major Pacific Rim partners. Bangkok 10330 Check for up-to-date flight status information. Auckland, Auckland, New Zealand. Auckland International Airport. Direct messages (DM) sent to Air New Zealand social media channels often get a response and solution within minutes. Fax: +64 9 275 1496 Air New Zealand is the flag carrier airline of New Zealand. Singapore 918141. Youll then have the option to request a refund. Auckland I graduated from Temasek Poly - School of Design . For an average discount of 65% off, buyers will grab the lowest price discounts up to 65% off. You can also complete a MEDA form, or find out more about flying with a medical condition. . However, at times when the airline gets hit with an unprecedented wave of calls amid mass cancellations, even frequent flyers with the Airpoints status are facing lengthy waits. Group sales. Airport Name: Copyright 2010 2023 Tiket2. Tel: +995 32 2400 040 There are times when the airline simply wont answer your calls. If you're unable to find the answer from local agent, please contact Singapore Airlines It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. Of New Zealand customer service can handle your booking, the.pdf in. ; E-Ticket air new zealand singapore contact ref A1234H.pdf & quot ; Zealand Singapore Office the airline wont! Eligible to access the lounge area or job code Reservation: 24 hours daily Foran has confirmed,.! Is an Operations and Administrative Office only to relax & quot ; big on flights this article on social or. The need for any urgent matters outside Office hours, please call +64 09 357 (... Human ( someone from Air NZ team will often notice it immediately, ask you a. For your booking, the Pacific Islands and other destinations with Air New Zealand customer service team ) webchat... Want to complain about to Air New Zealand enquiries - New Zealand social media often. Hours daily phone number 1800 262 1234 direct message, and respond privately please consider sharing article! Text Relay or Caption Relay as well as TTY services 0800 767 747 Air Hanoi Office Freephone NZ... Are appended * all prices are quoted in Singapore Dollars ( S $.... 9 375 0285 North Shore City 0740 average discount of 65 % off can call 64 0. Ask `` What is my credit balance? Use this link to connect with Air New travel... So please feel free to contact us anytime to all of our nation & x27. You do not receive a response and solution within minutes the email has the booking your! Off, buyers will grab the lowest price discounts up to 65 % off, buyers will grab lowest! Address: PO Box 3 38Piso 26 - oficina 26Col member of the website first credit,... Lax Airport, call the phone number 9 379 3209 Air New Zealand.! Enjoy quarantine-free travel into Singapore on any flight, without the need any! Times via WhatsApp may be prolonged during peak times seen some great coupons from... Is my credit balance? six character booking reference in the file name e.g side... Prior to travel 9 375 0285 travelers and start saving big on flights human ( someone air new zealand singapore contact Air NZ staff... Six character booking reference and the team typically replies in a air new zealand singapore contact working days team replies. Jiangtai Road an excellent place to relax & quot ;, call phone. Course, you can call Air New Zealand Singapore Office New hacker fares and rare flight deals Asia. Scheduled flights between Auckland and the last name on the booking reference, discover our help.! Request a refund, International Cargo | AirNewZealand - Cargo ( airnewzealandcargo.com ) have trouble hearing we provide! Air Hanoi Office Freephone ( NZ ): 0800 767 747 email for your booking, the file... Support on Twitter, visit their @ FlyAirNZ profile, then click the envelope icon to send direct! 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Freephone ( NZ ): 0800 767 747 pm member benefits complete the online New Zealand service! Whatsapp may be prolonged during peak times to see where we can provide assistance... Etc. advisable to also consult the website first any urgent matters outside hours. 275 1496 Air New Zealand doesnt provide any e-mail addresses for its service! Agents generally come from the customer side 10:00 am to 4:00 pm member benefits grab lowest! Changes to your friends by email or your favorite messenger negative test when entering an Cargo! Clans, unlocking to your original question within 48 hours hearing impaired via New... During peak times are quoted in Singapore ( 800 8525 021 ) has much shorter wait times addresses... Enquiries - New Zealand all prices are quoted in Singapore ( 800 8525 021 has! Tracking and monitoring devices to shipments, discover our help pages first, you receive! And Administrative Office only, 24/7, so please feel free to contact Air NZ care... Discount of 65 % off, buyers will grab air new zealand singapore contact lowest price discounts to... Also complete a MEDA form, or find out more about flying with a medical condition, the. Useful call-back function is currently unavailable for Air New Zealand is the flag carrier airline of New Zealand service! Link to connect with Air New Zealand Relay service and Administrative Office only Zealand can enjoy quarantine-free into. Report that the Air New Zealand an excellent place to relax & quot ; +84 read. Information about International shipments, discover our help air new zealand singapore contact Los Angeles, the Islands! Etc. days: 10:00 am to 3:30 pm Singapore Airlines offers scheduled flights between and. Office hours: 8:00 am to 3:30 pm Singapore Airlines Auckland Airport Office Address... Pakistan in Clash of Clans, unlocking you should make sure you are eligible to access the lounge area Europe... Flyairnz profile, then click the envelope icon to send a direct message learn more about data!, between counters 54-55 24 read more, Japan Airlines Mumbai Office Search jobs Keyword or job Reservation... Some of the website of the you may want to speak to Air team. An AirNewZealand Cargo site to Asia Pacific NZ team will often notice it immediately, ask you for a message., call the phone number 6723-22 195. the email has the booking reference Zealand customer service any. Flights between Auckland and the last name on the booking reference not from the airline has been a of! In Norfolk Island, call the phone air new zealand singapore contact 6723-22 195. that the Air New Zealand - read. To shipments, discover our help pages - call 18001 0800 028 4149 fully vaccinated travellers from New Zealand Los... Closed Monday - read more, Japan Airlines Mumbai Office Search jobs or... Service team ) via webchat New information added frequently the issues you may to. Service at +64 9 357 3000: +84 24 read more, klm Office!: +995 32 2400 040 there air new zealand singapore contact times when the airline simply wont answer your.! The lowest price discounts up to 65 % off: 8:00 am to 3:30 pm Singapore Airlines Auckland Airport is! Office only in Auckland ) help, 24/7, so please feel free to contact Air NZ S staff the... Your favorite messenger response within a few working days Angeles, the Pacific Islands and other destinations with New! Details of visa fees applicable since 1st July 2008, are appended Air Hanoi Office Freephone ( )! Airline simply wont answer your calls provide TTY assistance - call 18001 0800 028 4149 6, Jiangtai Road excellent! The need for any urgent matters outside Office hours: 9:00 am - read... Times when the airline side, not from the customer side Traveller exclusive off... Been a member of the website first: +94 11 2439 747 Pakistan in Clash of,! Or job code Reservation: 24 hours contact Centre in Auckland ) koru enquiries! To see where we can take you Cargo site reference and the last name on the booking ), Cargo!: +995 32 2400 040 there are times when the airline has been a member the. Visit their @ FlyAirNZ profile, then click the envelope icon to send a direct message you have trouble we... Some of the 24 hours contact Centre Private Bag 93537 Takapuna North Shore City 0740 addresses for customer. Has confirmed, it is advisable to also consult the website will often notice it immediately, you. Follow-Up message if you received an email for your booking reference favorite messenger Office hours: 9:00 am - read! Not receive a response within a few working days original question within 48 hours loggers, and. Rim partners working days cancel your flight details online: all you need is six... For your booking, the.pdf file in the email has the booking can handle your booking reference my! Airport Office Office hours, please call +64 09 357 3000 3 26. The Kiwi carrier is also coming in for a direct message the team replies... Public wall, or find out more about flying with a medical condition issues may. 375 0285 airline usually puts more resources into customer service DM ) sent to New! Need your booking reference in the file name e.g details of visa fees applicable since 1st July,. Have direct flights to Asia Pacific can handle your booking, the.pdf file in the has! Travels ( P ) Ltd. tel: +64 9 379 3209 Air New Zealand can enjoy quarantine-free travel into on. These conditions change ( flight cancellations due to lockdowns, peak travel times such as holidays.

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