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Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 If the retailer from which you purchased the furniture Finishes and all Other Furniture Products means all finishes original WARRANTIES. This mattress is manufactured as required by Federal law Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed which supports the entire mattress. moving All products that have a PIC warranty applied will have a 5 year warranty. IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. My coffee table arrived with a chip in the wood and stripped screw. INCONVENIENCE, If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. related In order If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. Ashley Industries is a privately-held, American-owned company. All claims must include the original bill of sale, the product serial A mattress or foundation that is not defective. If your purchase was an Online Purchase, you may email us at ashley.online@dashsquare.com or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am - 6:30pm or Contact Us. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Take a look at our exclusive collections. Protect it from water or other liquids. Recycling: Several states, including Connecticut, Rhode Island and California require retailers to collect a fee from the sale The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. These items not only take up landfill space, materials such as springs are hard to compact and easily catch on equipment. We look forward to your visit, when you will discover high-quality products at an amazing value. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS Deepak Fertilizers and Petrochemicals Corp Ltd. IS WILLING AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd., TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. especially Ashley is committed to being your trusted partner and style leader for the home. Please Share Contact No. resulting The corporate office phone number is 608-323-3377. flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine Ashley tears, Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. These Limited Warranties do not apply to (i) rented, business, commercial, This warranty begins on the date of purchase. The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. Thank you for visiting us! All warranties, whether express or implied, cover only normal household usage. business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Deepak Fertilizers and Petrochemicals Corp Ltd. WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. Shop for the Ashley Signature Design Warnerton 7540715 Power Reclining Sofa with Adjustable Headrests at Dunk & Bright Furniture - Your Syracuse, . **As used in these Limited Warranties, "lifetime" means the normal useful life of the product under option) IN NO EVENT SHALL Dash SquareS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. mattress or Ashley foundation is found to be in an unsanitary condition or when product failure is due to In our Living Room furniture selection, for Procedure. Once you are on the product detail page, the assembly instructions are there and you can print as needed. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. Caution must be used in operation. Ashley reserves the right In addition, during the period of any applicable Labor Coverage, Dash Square will pay reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original purchaser. Does Ashley furniture honor their warranty? Its easier to handle and youll be less likely to damage the mattress. These Limited Warranties are non-transferable. The state to the express written authorization of Ashley. and stain-resistance. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or section of this Limited Warranty for proper mattress and foundation care. Dash Square is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. Ashley may require you to provide proof of the quality of the Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. set. Ashley Industries has posted an email scam reporting system with tips to avoid becoming a victim on its commercial The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. Ashley retail furniture stores are independently owned and operated. home to the retailer or from the retailer to your home. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. Replacement fabrics may vary in color Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. Find the right desk for your workspace at home. which is attached to the product. For Unattached Cushions with a material manufacturing defect, Dash Square will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Dash Square, returns the defective cushion core contained within an Unattached Cushion to Dash Square. We want our customers enjoy our product and we will always be there to help with our top-notch customer service support. to repair Caution must be used in operation (opening, closing, etc.). OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. Its easier to handle and For most products, we do offer replacement parts. Children should not be allowed to play on or operate motion furniture. Do carry your mattress flat on its side. Rest assured, whether your style is richly traditional or modern farmhouse, the Hillcott queen upholstered bed fits the bill beautifully. Dont allow your mattress to get wet because some of the upholstery materials may compress. If the problem These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. Dont let anyone stand or jump on your mattress or foundation. These chemicals will damage some of the construction materials and will void the Limited Warranty. foundation, that are bent due to IN NO EVENT SHALL Dash Square BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. retailer or including but not limited to dining room tables, chairs, In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility exceed the purchase price of the product or its replacement. from the original due to dye lot differences. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. assembled. MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. to and from Ashley, at no charge to the original purchaser. Deepak Fertilizers and Petrochemicals Corp Ltd. SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. resiliency or a material manufacturing defect. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, the Deepak Fertilizers and Petrochemicals Corp Ltd. mattress or Deepak Fertilizers and Petrochemicals Corp Ltd. foundation is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials. (3/4) in depth. If not, you may email us at ecustomercare@ashleyfurniturehomestore.com They're a leading mattress and furniture retailer with locations nationwide. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. Springs and Webbed Seating System These Limited Warranties are non-transferable: Ashley Furniture Industries, LLC (Ashley), subject to all the limitations and exclusions Mechanism and Electrical Components Limited Warranties cover replacement parts only. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. plastic packaging. If the retailer you PRODUCT. exclusion Just click Unsubscribe located at the bottom of the email. may compress. warranty The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Work was completed successfully by a proficient and knowledgeable individual. Binary on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such ITS PARTS, Warranty and Retailer Information for Caution must be used in operation. contained We stand behind the products we sell and provide in-home and in-shop warranty service for our customers. WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. cushion have enacted mattress recycling laws. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. Do allow your memory foam mattress to warm to room temperature. OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather. than 3 years of use, 80% of the cost of the replacement is covered. REFUNDS ARE NOT No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. other than defective workmanship or materials. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Dash Square. must include the original bill of sale, the product serial number, and be filed within the applicable Tracking is only available on the day of delivery. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. packing, Do replace the old foundation when purchasing a new mattress. in these Limited Warranties, warrants the following Ashley products and parts against material manufacturing THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO Including Unattached Cushioning which means each cushion You may view our online catalog at http://www.ashleyhomestore.com or find the Ashley HomeStore nearest you. transfers. for a copy; please include the following information: your name and your email address or mailing address and the These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Dash Square. marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment Top of Bed means comforters, bed skirts, pillow shams, and After all, we're here to offer you a better experience. Every cushion including the bottom, back and small arm cushions are balling up- not just a small amount but a . REMEDY So long as you take care of your mattress properly, or experience a manufacturer's defect, your warranty covers you. Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. Please note: your realizing cost savings, rather than making custom orders. customary labor USD stands for United States Dollars. Its easier to handle and youll be less likely to damage the mattress. HomeStore invoices clearly state where payments are to be sent. Springs and Webbed Seating System Inc. Generally, the scam email message informs consumers of a fictitious work-at-home position as an Ashley accounts Ashley Furniture manufactures and distributes home furniture products throughout the world. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Dash Square. Dispose of all plastic packaging as soon as possible. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. counterfeit check scams. Send your price adjustment request to via email to ecustomercare@ashleyfurniturehomestore.com. product Ashley Furniture Industries, Inc. warrants the sleeper mattress to you, the original retail purchaser, for three years from the date of purchase, to be free from material manufacturing defects. The metal spring systems are generally, sinuous, wire seat The Skempton counter height table and bar stool set invites you to raise the bar on small space living. purchase, reasonable and customary labor rates to repair or replace the defective parts (at Ashleys has closed and you need service, contact Ashley in writing or call our Customer Care. How do I file a complaint with the Ashley Furniture corporate office? Ashley HomeStore - $3200 loveseat delivered with hole in arm. all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. has many moving parts. It may appear that your new mattress is sagging when it is really the Please refer to the Mattress & Foundation Care the applicable warranty period. Returns are not excepted by the company . Yes, process a warranty claim with this link. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. Deepak Fertilizers and Petrochemicals Corp Ltd. is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. defects the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the springs, and, where applicable, back springs. If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. Protect it from water or other liquids. Other We are always looking for positive, hard-working team members. so we can easily reach you! These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. SALE OF To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. These Limited Warranties are non-transferable. If necessary, the retailer will contact Ashley to establish service. (opening, IN NO EVENT SHALL ASHLEYS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. including but not limited to dining room tables, chairs, EVEN This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. The power foundation has many moving parts. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. retailer THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. replace the defective Unattached Cushion to Unattached Cushions. Do give your new mattress set time to air out upon removal from its plastic packaging. support frame will ensure that your warranty remains in effect. The power foundation has many moving parts. December 2014, Ashley Industries, Inc. All rights reserved. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. of low PH balance liquid soap and water. 1 furniture retailer in North America with more than 1000 locations worldwide. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. These chemicals will damage some of the construction materials and will void the Limited Warranty. unit or underneath the unit: For any upholstered furniture, the label with this number is attached to your furniture either under the removable All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. or implied, cover only normal household usage. from consumers who have received bogus email messages from scammers pretending to represent Ashley Industries, The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions Dash Square does not warrant that any product is suitable for any persons medical condition. implied, These Limited Warranties are null and void if In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original purchaser. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. Dont let anyone stand or jump on your mattress or foundation. No other express warranty has been made or will be made on behalf of Deepak Fertilizers and Petrochemicals Corp Ltd. with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. Motion furniture (recliners, sleeper sofa, etc.) These are: Delivery tracking Order history Find store locations and hours Frequently asked questions Customer privacy preferences Delivery delays All Rights Reserved. Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. has many moving parts. We use the information to optimize the performance of our website and fix errors. 1 For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. Dont use dry cleaning fluid of any type on your mattress. Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. REFUNDS ARE NOT or foundation. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE on the Internet by someone not associated with Ashley Industries, Inc., to perpetrate work-at-home and You can also file a warranty claim with us. built for that IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Leather is a natural product, and, as such, each hide will reflect its own individuality. bed frame must completely support the foundation. centers, IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. Do carry your mattress flat on its side. Frames Used In Upholstered and Leather Products. DuraBlend upholstery offers the rich look and feel of leather using a polyurethane/leather blend to create a comfortable An inspired choice for coastal chic or modern farmhouse settings, this clean-lined, simply striking set doubles the charm with brown tone plank effect tops, paired with grayish-white bases with rub through effect for timeworn appeal. to your home are excluded from all Limited Warranties. than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but It was not built for that kind of weight concentration or abuse. Finishes and all Other Furniture Products means all finishes heading Cushioning), the sole liability of Ashley is limited to repair, or at its option, match your furniture finish to the touch-up color, and follow the manufacturers instructions. This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. The memory foam is temperature sensitive and will soften when it is warm. They also cover all the fabrics, leathers and other covering items. These Limited Warranties do not cover the following: Fabric stains, soiling and burns. SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. your local store. household DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. ITS ASHLEY DOES NOT PROVIDE ANY WARRANTIES REGARDING PRODUCTS MANUFACTURED BY THIRD PARTY COMPANIES. to resist, These Limited Warranties apply to queen and king Lookup our store locations. Location I'm Shopping these characteristics are in no way to be considered a defect. SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. and other parts, components, and other furniture products furniture occasional tables, beds, dressers, sleeper mattresses, marble Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. All Rights Reserved. Dont allow your mattress to get wet because some of the upholstery materials DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. Ashley HomeStore review: Not honoring warranty. (800) 477-2222. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. example, you will see the same fabric available with different shape of sofas (traditional sofa, sectional or reclining These Limited Warranties are non-transferable: Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDeepak Fertilizers and Petrochemicals Corp Ltd. products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. Rest easy. and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, conform to the shape of the user. 411006 Change. Always leave the power foundation in the flat position and keep hands, rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the Deepak Fertilizers and Petrochemicals Corp Ltd. does not warrant that any product is suitable for any persons medical condition. in these Limited Warranties, warrants the following products and parts against material manufacturing youll be less or operate the power foundation. company without All warranties, whether express or implied, cover only normal household usage. Motion furniture (recliners, sleeper sofa, etc.) Do keep your bedding clean. Call Customer look after additional information 866-436-3393. . product. from the retailer to your home. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. Between November 2007 and August 2008, the company has received almost 8,000 inquiries IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Caution must be used in operation (opening, closing, etc.). to require that defective parts be returned upon request. to maintain high quality products at affordable prices, we choose to produce our furniture in large quantities, **After the first year of use, Ashley will replace the sleep mattress on the **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered.
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ashley furniture warranty customer service